I feel fortunate to have made a completely random call to your company and reaching Chase . I explained my situation to him and he told me “no problem” , we’ll be glad to be your new catheter company”... Ver más
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Consulta las opiniones de los clientes
Cynthia is a most caring professional. Always attentive to my the patient's needs. She strives to deliver confidence that all will be taken care. Everything she promises, happens. I have never been ou... Ver más
La empresa ha respondido
Lara knows her industry so well that after a phone conversation she immediately knew which catheters would work for my dad and she was 100% right. She’s the first person in two years that explained w... Ver más
I have always said that I appreciate this company and the last few months have been so much better! Keeping in touch via email is easier for me and I still like having a record of any conversatio... Ver más
Información sobre la empresa
Escrito por la empresa
Patient Care Medical provides catheters with the latest technology. Catheters designed and engineered for greater comfort and ease of use. Our Catheter program is designed to ensure that your catheter needs will always be accommodated. Products shipped directly to you! Features of the program include: “No hassle” ordering and monthly or quarterly auto-ship re-orders Your own personal Customer Care Representative Free and discreet shipping We work with your physician to ensure you’re receiving the right product for your needs We handle everything including billing to your insurance Is your co-pay causing a financial burden? We may be able to eliminate it Overnight shipping of emergency catheters
Información de contacto
9020 N Capital of Texas Hwy Bldg 2 Suite 230, 78759, Austin , Estados Unidos
- 8886658855
- tkillian@patientcaremedical.com
- patientcaremedical.com
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We had the BEST experience!!!!
We had the BEST experience with Patrick! He was so very helpful and nice. He is extremely knowledgeable about the different catheters and made me feel at ease about which one to choose for my son. He even taught me about a chemical that was in our old ones we used and helped me better understand the risk our son was in. I can’t wait to start our journey here with y’all as our new DME provider. Great job! It’s nice to know great customer service still exists!
Laura Stewart is the best she works…
Laura Stewart is the best she works hard on your behalf. She is confident in her job. She is very compassionate and thoughtful.
Outstanding Customer Service
Anthony Aurecchione provided me with detailed information about the product and how to use it properly as well as excellent advice that helped me decide which variant of the product would best suit my needs and lifestyle. I couldn't be more pleased with my experience with Patient Care Medical and with the outstanding customer service that Anthony provided..
thanks simple quick visit for item in…
thanks simple quick visit for item in need and spoke to real live person who had clear easy to understand voice. rare these days! thanks, lester godshall
Excellent Customer Service
Lara Stewart provided excellent customer service throughout all the calls I had with her. She's attentive, professional, caring and listened to my concerns and needs. Her follow through is exceptional. Thanks Lara for all your help!
Exceptional Customer Service
Lara Stewart at Patient Care Medical provided exceptional customer service during my initial contact with her and ongoing communication as I learned to adapt to daily catheter use. Her kindness, knowledge and compassion helped me adjust to my new normal. Thanks for everything.
Always calls and always on time!
Laura Stewart
Laura Stewart ,,,,wow,,,
This woman kicks butt and takes names,,,
Getting the job done
Thank you for hiring such a great person...
Sincerely William Haller
Thanks to Bess Medina for a great job…
Thanks to Bess Medina for a great job and wonderful service. Your dedication with your patience make a difference. Thank you Bess Medina.
Always helpful and calls every month to…
Always helpful and calls every month to follow up with me on reordering. Thank you Wade Baker
Can not give Cynthia Fitzpatrick…
Can not give Cynthia Fitzpatrick anything less than 5 stars. She is a very caring person. She has giving me moral support when I really needed it. I know I can always count on her to follow through.Thank you Cynthia from the bottom of my Heart.
Thank you Bryan
Thank you to Bryan for giving me all the information I needed so I could make the best decision on my catheter needs. He was patient, very knowledgeable and made me feel so comfortable. Thanks Bryan!
I don’t just feel like we got a new…
I don’t just feel like we got a new product, we have a new friend. Thanks Chase!
Cynthia Fitzpatrick helped me and she…
Cynthia Fitzpatrick helped me and she was terrific! Great company with very caring staff
Best company with the best employees
AJ has always been professional, helpful and courteous. I’m so thankful to get my medical supplies from Patient Care medical and to have such wonderful employees. AJ make sure I have everything I need.
Chase has been helping me out for the…
Chase has been helping me out for the past year. This was all new to me and intimidating. I had to start catheterizing on my own because I had terrible treatments from local urologists. Chase is professional, patient and caring. He gave me a lot of information and helped me get through it all. There was immediate delivery of product and excellent follow-up. I wish other corporations had more employees like Chase and the world would be a better place.
Chase assisted me with my catheters
Chase assisted me with my catheters. He was polite and professional and his expertise made me feel comfortable. I am so glad I found this company to help me!
Thanks So Much!
I have always said that I appreciate this company and the last few months have been so much better! Keeping in touch via email is easier for me and I still like having a record of any conversation with folks who work there.
I also very much appreciate the man who reached out to me.
I am so thankful to have an opportunity to get my catheter supplies and to finally being infection free since I started using this company's products!
Thanks,
Teresa Freeman
Lara at Patient Care Medical truly took the stress out of ordering catheters
Lara knows her industry so well that after a phone conversation she immediately knew which catheters would work for my dad and she was 100% right. She’s the first person in two years that explained why our current catheters aren't working for us. She’s a pleasure to communicate with in writing and over the phone. Patient Care Medical shines with gems like her on their staff . Thanks again!
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