So far, I am not happy with communication. I have emailed multiple times with no response, and I tried calling the number but it does not work. Starting to wonder if this company is a scam.
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Consulta las opiniones de los clientes
Was recommended by daughter as she had bought a shirt with her dog and I was so impressed. Bought and received 2, very great quality and well made t-shirts. Image is fantastic, captured our Buster’s f... Ver más
Love the art, but I can't wear my shirt. It was much too large!! I didn't purchase the extra insurance to assure the size was appropriate (why charge an extra fee??). I had purchased this for a gift,... Ver más
Shipped quickly. Shirt quality and print quality were great. I did pay the $3 I think it was to be able to order a 2nd shirt in case the size wasn't correct and I'm glad I did because I did need a siz... Ver más
Información sobre la empresa
Escrito por la empresa
Our dream is to bring dog lovers worldwide together in a happy community. And we are passionate about creating custom dog portrait apparel as "A beautiful way for you to honor your dogs".
Información de contacto
16085 NW 52nd Eve, 33014, Miami Gardens, Estados Unidos
- 1 352 730 9133
- support@pawarts.com
- pawarts.com
3,8
Muy bueno
86 opiniones
No ha contestado las opiniones negativas
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Very nicely made and adorable!
27 de agosto de 2024
Excellent likeness of my dog and high…
Excellent likeness of my dog and high quality material. Very pleased!
25 de julio de 2024
Nice quality
The artwork on the t-shirt captured the photo of our pet perfectly!
1 de agosto de 2024
Opinión espontánea
Amazing quality and adorable shirt
Amazing quality and adorable shirt, however, they promised to get it here by Father’s Day, but it was seven days late. They did not compensate me for anything because of the delay. Otherwise adorable product.
21 de junio de 2024
Opinión espontánea
Cute Shirt for Dog Lovers
Easy to order and communication via email was good. You are shown a picture of the shirt to confirm before you order. Nice shirt, washes well.
27 de mayo de 2024
Mostly satisfied…
The quality of the T-shirts and the art is wonderful! I will definitely order from them again!
26 de mayo de 2024
Respuesta de Pawarts
Hi Stephanie,
Thanks for your review and feedback.
I checked your order and saw the mistake. We used the wrong preview for the second shirt.
We will reprint the correct one with "Mama" and ship it out Asap.
We're genuinely sorry for this inconvenience.
Sincerely,
Pawarts
We love the t-shirt !
We love the t-shirt. I got it for my dad and he is going to love it .. the process was quick and easy . We received the shirt quickly .
27 de mayo de 2024
Do not order from this company!!!
Do not order from this company!!!! Best case scenario, they have terrible customer service and crappy products. Worst case scenario, it's all a scam. I immediately replied to the emailed proof with some simple edits. They responded 12 hours later (after 9pm) and said they would send a new proof. I never received a new proof. 12 hours after that (9:00 the following morning) I receive an email saying that my order has gone into production and can no longer be edited. What?! I never approved a proof, or even received a revised proof. I immediately emailed them but never received a reply. My only option now is to dispute it with my credit card. DO NOT ORDER FROM THIS COMPANY!!!
ETA: their reply is BS. I just received a response that the email saying my order went into production was sent automatically and they're still working on my 2nd proof...nevermind that they posted the charge to my credit card a week ago and they've been working on the 2nd proof for days. They responded to my negative review (with pure nonsense, BTW) in an hour but it takes them more than 12 hours to send one line email responses. Again, DO NOT ORDER FROM THIS COMPANY!
4 de junio de 2024
Opinión espontánea
Respuesta de Pawarts
Hi there, I sincerely apologize that the second preview we sent for this order may not have reached you.
There's a chance the second preview might have landed in your spam folder.
We understand the importance of getting your order right, and we want to ensure you're completely satisfied. While the original product has already been shipped, we'd be happy to remake and resend a new one with the corrected design, free of charge.
To ensure the new product meets your expectations, we'd be happy to send you the second preview again. Please let us know if you'd like us to resend it.
We apologize for any inconvenience this may have caused. We value your business and appreciate your patience as we work to resolve this issue.
Sincerely,
Perfect!
It was amazing at how well the photograph was converted onto the shirt. My husband was very happy with this. Nice quality of shirt, did not smell bad, and the fit was accurate.
25 de abril de 2024
I never got it
I never got it.
You sent to wrong address; I don’t live or work in the city you sent it too.
24 de abril de 2024
Respuesta de Pawarts
Hi Brandon,
I checked and saw that your order was delivered on 30 April.
Could you please contact the post office to find out what's happen with the package?
Here is the tracking detail:
https://webtrack.dhlglobalmail.com/orders?trackingNumber=420980269261290316842701114175
I checked your order and found that the address we sent is correct.
Here is the address you filled up:
Brandon Bennett
16611 48th AVE W A-1
Edmonds WA 98026
United States
Please rechecked your order confirmation email.
An absolute must have for family members
Absolutely fantastic job… partner and daughter absolutely loved their new shirts. Look great and very professional looking. Will buy more in the future. Would recommend!!!
24 de abril de 2024
The shipping (after it left Pawarts)…
The shipping (after it left Pawarts) seemed to take an exceptionally long time.
28 de marzo de 2024
Respuesta de Pawarts
Hi Stacy,
We're genuinely sorry for the shipping problem.
We will work with the shipping carrier again about this.
In case the product you received has any problem, please feel free to let us know.
Respectfully,
Pawarts
I didn’t get my complete order
I didn’t get my complete order. I’ve reached out to them about three times via email, since I received my package, and still have not received a reply on where the other part of my order is!
28 de marzo de 2024
Respuesta de Pawarts
Hi Carolyn, I'm sorry to hear that there's a problem with your order. I checked and saw that both products were delivered successfully.
The tote bag was shipped in another package and was delivered today. Here is the detail tracking:
https://webtrack.dhlecs.com/orders/33872403299051021/details/420141209261290326107801149104
We're sorry for all inconvenience this caused.
In case the product has any problem, please don't hesitate to let us know.
Fast service
Fast service, however, DHL did not notify that the package was in the mailbox.
I wish there is a chance to see a preview before the final print is done.
27 de marzo de 2024
Cooper & Sweetie's mom
I bought this as a surprise for my mom and she loves it! They contacted me before printing the shirt to make sure everything was accurate. It turned out beautiful.
23 de febrero de 2024
Yeah great product
Yeah, item is a quality sweatshirt and the picture looked exactly like my daughters Dog great work
29 de enero de 2024
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