Significant improvements! 3 months in, no scooting, only scratches at collar, but still biting legs, less smell, occasional paw licking and more dry cushion days than wet (from licking!). I tried t... Ver más
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Consulta las opiniones de los clientes
I was concerned that I would be automatically enrolled in a subscription even though I only ordered one bottle to see if my dog will take it. I reached out to customer service and they got right back... Ver más
I have knocked a star off due to the fact I ordered a bottle of the product only to find I had been enrolled to receive a bottle every month. This was not clear on ordering. I had to email them to res... Ver más
The help I have received from your team is excellent I go on sites when I,am checking up on products and because of my complaint I press the wrong button so thanks again for your help.
Información sobre la empresa
Información de contacto
254 Chapman Rd, Ste 208 #24453, 19702, Newark, Estados Unidos
- +1 (302) 271-7528
- help@pawsylabs.com
- pawsylabs.com
4,5
Excelente
122 opiniones
No consta que haya invitado a opinar recientemente
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Ha contestado el 50% de las opiniones negativas
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They were attentive to my concerns and…
They were attentive to my concerns and promptly addressed it to my liking. Thank you.
10 de julio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you, Michael! Listening carefully and sorting things out quickly is exactly what we aim for, so it's wonderful to hear we got it right for you. We're always just an email away if anything else ever comes up. 🐾 — The PawsyLabs Team
Sarah removed my concerns quickly
Sarah removed my concerns quickly. It's refreshing to find a company that listens, that cares, and makes simple adjustments that work for the customer.
11 de julio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you so much! Sarah will be thrilled to read this. Listening, genuinely caring, and making the small adjustments that actually work for you is exactly the kind of company we want to be, so this really made our day. We're right here anytime you need us. 🐾 — The PawsyLabs Team
In contact straight away
In contact straight away, sorted the problem within 24 hours, excellent customer service.
7 de julio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you so much! Getting in touch straight away and sorting things within 24 hours is exactly the standard we hold ourselves to, so it means a lot to hear we hit it for you. We're always here if you ever need anything else. 🐾 — The PawsyLabs Team
I feel the company is excellent
I feel the company is excellent, from start to finish, the way explain and the checking up is awesome and so much needed
21 de junio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you so much, Pamela! We really believe the check-ins and clear guidance along the way matter just as much as the product itself, so hearing that it felt supportive from start to finish is the best compliment we could ask for. We're right here whenever you need us. 🐾 — The PawsyLabs Team
The response was prompt snd helpful
The response was prompt snd helpful
7 de julio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you, Karen! Prompt and helpful is exactly what we aim for, so we're glad we could be there when you needed us. Don't hesitate to reach out anytime. 🐾 — The PawsyLabs Team
The service was a five star
The service was a five star, but the product was a big zero for my dog.
7 de julio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you for the kind words about our team, Matthew — and we're genuinely sorry the drops didn't bring the results you and your dog were hoping for. Every dog is different, and we'd really like the chance to help, whether that's troubleshooting the routine or making things right. Please reach out to us anytime and we'll take good care of you. 🐾 — The PawsyLabs Team
Thanks for responding my message in a…
Thanks for responding my message in a timely manner, disregard the message I sent earlier, about the monthly reorder ,subscription..
6 de julio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thanks so much, Terry! Happy we could get back to you quickly — and no problem at all about the earlier message. If any questions about your reorder or subscription ever come up down the line, we're always right here and glad to help. 🐾 — The PawsyLabs Team
perfect customer service....
1 de julio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you, Olga! "Perfect customer service" is wonderful to hear — we're so glad we could help. We're just an email away anytime you need us. 🐾 — The PawsyLabs Team
Heal you dog change your life
Product arrived within time expected. Great emails, updates and encouragement following my purchase. Protocol booklet amazingly helpful and straight forward.
Week 1 my whippet needed more rest. She had no issue with taking the drops.
Just coming to end of week 2. She is less seeking of food in-between meals, calmer on walks, more energy, coat thickening and softer, more snuggly and content, stools no longer smelling bad and are formed well and no slime. No gas. Less going out for a pee.
Sleeping soundly all night, very obedient in day without effort. Her true personality shining through. Playful happy curious and energized. She had previously been treated 3 monthly with the regular vet recommended chews. I am overly happy with the transformation and in such a short time. Thank you so much.
1 de julio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Rosemary, what an incredible thing to read — thank you for taking the time to share it all. From the thicker, softer coat and steadier energy to calmer walks, better sleep, and her true personality shining through, it sounds like your whippet is truly thriving, and we're so touched to be part of her journey. Reviews like yours are exactly why we do what we do. Give her an extra snuggle from all of us! 🐾 — The PawsyLabs Team
Request for ingredients…
I had trouble finding the ingredients list for the drops, so I requested this information & was responded to on the same day & given all information requested. So prompt and so helpful, thank you.
26 de junio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you, Amanda! We want our ingredients to be easy to find and fully transparent, so we're glad we could get you everything you needed the same day — and sorry it took a request to track it down. We're always happy to answer anything else, so just reach out anytime. 🐾 — The PawsyLabs Team
My 13 yr old lab is just 3 weeks into…
My 13 yr old lab is just 3 weeks into using this product. Licking has diminished a little but I have noticed a calmer dog at nighttime. I will continue using this product to see more results….so far, my skepticism is diminishing.
I LOVE the emails on where we should be in the process. Those emails are so helpful!!!
29 de junio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you so much for sharing this! A calmer dog at night and a little less licking at the three-week mark are encouraging early signs — and there's often more to come, so we're glad your skepticism is easing. It also means a lot that the guidance emails are landing well; we put real care into them. Wishing your 13-year-old lab a happy, comfortable road ahead. 🐾 — The PawsyLabs Team
Wow......I was so sceptical, how wrong !
Wow......I was so sceptical as I had tried so many other things for my German Shepherd who was really struggling with waxy itchy ears (constantly head shaking and pawing them bless him), constantly licking and chewing his reddened front paws and scratching under his arms......OMG I honestly swear 2 weeks in after this parasite treatment he is a different dog, I am so happy and truly hope this continues , truly thank you from me and my boy Oakley!
25 de junio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Carl, this genuinely made our day — thank you! We know how disheartening it is to try thing after thing, so hearing that Oakley is so much more comfortable just two weeks in means the world to us. We truly hope the progress keeps up, and we're right here if you ever need anything along the way. Give Oakley a big fuss from all of us! 🐾 — The PawsyLabs Team
efficient customer service
Contacted customer service about the status of my order. They were very efficient … did not have to wait long before they replied. A very good start for my first order👍😃
24 de junio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you, Irene — and welcome to PawsyLabs! A quick, helpful reply is exactly the start we want you to have, so we're delighted your first experience was a good one. We're always right here as you get going, so don't hesitate to reach out. 🐾 — The PawsyLabs Team
Their response is accurate and fast!
23 de junio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you, Ivonne! Fast and accurate is exactly what we aim for, so it's great to hear we delivered for you. We're always just a message away whenever you need us. 🐾 — The PawsyLabs Team
I sent a message regarding my order
I sent a message regarding my order, and was sent an email from Sarah letting me know the details of my request and how I can track it. I am very happy with the speed of her reply and I look forward to my delivery.
23 de junio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you, Colleen! Sarah will be so glad to hear this. Keeping you in the loop quickly with clear tracking details is just what we aim for, and we hope your delivery arrives soon and safely. We're right here if you need anything in the meantime! 🐾 — The PawsyLabs Team
Super quick response to questions
Responded same day to my query…on a Sunday!
21 de junio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you, Janeen! Yes — weekends included; we don't like keeping anyone waiting. So glad we could get you an answer quickly, even on a Sunday. Reach out anytime, any day! 🐾 — The PawsyLabs Team
Thank you for dealing with this issue
Thank you for dealing with this issue.
Many thanks
Jane.
21 de junio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you, Jane! We're so glad we could get this sorted for you. If anything else ever comes up, we're only an email away — many thanks right back to you! 🐾 — The PawsyLabs Team
I love this product
I love this product. I have two Yorkies and I have seen a difference in their stool and well as energy. They have both stopped waking me around 4am and sleep through the night now. Unfortunately I had to stop it early for one of my dogs because her allergies after two weeks got really bad. I emailed customer service for some advice before stoping the protocol early and they replied the next day and were really helpful. I would highly recommend this product and the customer service is great!
18 de junio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you so much for such a thoughtful review, Ashley! It's lovely to hear both your Yorkies are sleeping through the night with better energy and steadier digestion. We're genuinely sorry one of them didn't get along as well with it — every dog is different, and pausing to check in with us first was exactly the right call. We're always glad to help you find the best path for each of them, so please don't hesitate to reach out anytime. Give both pups a cuddle from us! 🐾 — The PawsyLabs Team
There was a misunderstanding about an order
There was a misunderstanding about an order so I emailed straight away before it was sent. Everything got sorted out quickly and efficiently everyone’s happy thank you so much 😊
Great products! for my wee dog. 🐾
15 de junio de 2026
Opinión espontánea
Respuesta de PawsyLabs
Thank you so much, Cheryl! We're really glad we could clear up the mix-up quickly before it went out — that's exactly how we like to handle things. It means the world that everyone's happy, and even more to hear your wee dog is enjoying the products! We're always right here if you ever need anything. 🐾 — The PawsyLabs Team
Respuesta de PawsyLabs
Thank you, Frankie! Being responsive and getting you the information you need is exactly what we aim for, so we're glad we could help. Reach out anytime — we're always happy to assist. 🐾 — The PawsyLabs Team
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