Payl8r Opiniones 

3290
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Hi guys just to let everyone know do not ever try them at all its bad experience ever had in my life i been wait fir one response from Them fir 3 days they never did anything and bad experience peopl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service, keep me updated prior to debits and allowed me to alter the payment date without making a big deal over it. Very happy would use again

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am very grateful to Payl8r for their excellent service. They trusted me and accepted my 3-month payment plan for Carpet Warehouse, even though I had an unfair problem with my credit score due to a b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I lost my Dad very suddenly in April and I wanted a plate that would commemorate him and my family. I found my perfect plates. Applied for the finance on Thursday evening and my plates were on my car... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio financiero no bancario
  2. también en la categoría
  3. Institución financiera

Escrito por la empresa

Payl8r is an award-winning UK retail finance provider, recognised as Best Retail Finance Provider 2025 for innovation, accessibility, and responsible lending. Payl8r is authorised and regulated by the Financial Conduct Authority (FCA). We offer both first-line and second line finance. Our second-line offering supports customers who have been declined elsewhere, giving them access to structured, transparent repayment options designed to be fair and manageable. Payl8r supports both customers and merchants. Customers can access credit in a clear and straightforward way, while merchants benefit from increased conversion rates and reduced lost sales at checkout. We focus on inclusion,transparency and responsible lending,ensuring that access to finance supports both customer outcomes and sustainable business growth. Trusted by thousands of customers and hundreds of UK merchants,Payl8r provides simple, accessible and reliable finance at the point of purchase. Social Money Ltd t/a Payl8r. Credit is subject to creditworthiness and affordability. T&Cs apply.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,3

Todas las opiniones

(3290)

163 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Pretty good

Pretty good, My credit rating was crap because I've never borrowed anything and have lived outside of the UK for the last 8 years but Payl8r gave me a loan so I could get a high spec laptop on finance, appreciate it, so far no issues, they take payment on the correct day each month, so yeah, business as usual.
The only reason its only a three star rating was because the interest rates were extortionate (expected with no credit history)

28 de enero de 2026
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Hi Nick. Thanks for taking the time to leave a review and we're glad we could help. Making the payments on time will help improve your credit rating. The great news is that as your credit file improves we'll be able to offer more favourable rates.

Kind regards,

Payl8r

Valorada con 5 estrellas sobre 5

Great service

Great service

25 de enero de 2026
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon,

Thank you for taking the time to leave this great feedback.

Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team

Valorada con 5 estrellas sobre 5

Need to change the payment date to a…

Need to change the payment date to a more preferable one. Expecting it not to change until thw payment after this one. But they changed it straight away simple and easy at no extra cost. Took me 5 minutes to talk to someone. 5 star

8 de enero de 2026
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Owain,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Great company nice and easy to work with

Great company nice and easy to work with

16 de octubre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Michael,

Thank you for taking the time to leave this great feedback.

Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team

Valorada con 5 estrellas sobre 5

Berti

Excellent all through application well set out and explained

29 de diciembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Albert,

Thank you for taking the time to leave this great feedback.

Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team

Valorada con 5 estrellas sobre 5

Great customer Service brilliant…

Great customer Service brilliant communication, got everything i needed to do quickly and efficiently

18 de diciembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Prompt response and service

18 de diciembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Ross,

Thank you for taking the time to leave this great feedback.

Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team

Valorada con 4 estrellas sobre 5

All is good can’t wait to have finished

All is good can’t wait to have finished

18 de diciembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Terry,

Thank you for taking the time to leave this great feedback.

Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team

Valorada con 5 estrellas sobre 5

Kellie Ann was amazing person and she…

Kellie Ann was amazing person and she understood my mental health and help me and explained everything to me she is a asset to your company

4 de diciembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good morning Kerry,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 1 estrellas sobre 5

Unprofessional company

Unprofessional company. Not fair at all they dont care about you, they care only about the money. They dont care about your rights at all.
The retailer got the money,my course its cancelled long long time ago.
I send about 2 weeks ago the complaint manager screenshots about the cancellation and about the conversation with the retailer and she didn’t care.
I contacted first time the costumer service i got ignored.
They dont care that the retailer have the money,they have to pay back. They want me to pay something i never got and my order been cancelled about 2 weeks ago.
Payl8er try to charge me something i didnt get.
I need to spoke with solicitor and contact my bank to find out my rights and block the payment.
And they still try push me to pay something i dont own them.
This all stress goes on with payl8er and with the retailer since 1 month now and effects my mental health.

25 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Hi Reka,

We will reach out to you to discuss this matter further.

Kind regards,

Payl8r

Valorada con 1 estrellas sobre 5

Tried a couple of times and got knocked…

Tried a couple of times and got knocked back always says about my credit file and rating but with a rating of 997 on experian I just don't think this is true probably the same thing they tell everybody wont be trying to use them again ,I tried calling to get a more complete answer only to be told the same generic rubbish would not recommend 🤔

8 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good morning James,

Thank you for applying with Payl8r. I’m sorry to hear that the outcome wasn’t what you were hoping for.

As an FCA-regulated lender, we pride ourselves on being responsible and ethical in our decision-making. We’d be happy to look into this further for you — please feel free to call us on 0161 425 6363 (option 2 or 3) or email support@payl8r.com

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Memorial plates

I wanted to purchase these plates FL06KAY in memory of my best friend Kayleigh who sadly passed away on the 18th of this month she meant the world to me i just wanted to show my love for her she was an amazing person may i say uve made my Christmas thank u so much can't wait to see them tbh im really happy
❤️ 😊

22 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good morning Kathryn,

I'm so sorry for your loss, and I’m truly touched that you’ve chosen our service to honour your best friend, Kayleigh.

We’re glad we could help make this Christmas a little brighter for you, and we hope the plates bring you comfort as you remember her.

Thank you for your kind words, and we hope you’re happy with them when they arrive.

Kind Regards
Payl8r Support team

Valorada con 5 estrellas sobre 5

Wow a no-nonsense repayment program

Wow a no-nonsense repayment program. Will try to take advantage of their deals more often where I can.

22 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good morning,

Thank you for taking the time to leave this great feedback.

Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team

Valorada con 5 estrellas sobre 5

I found this service really easy to use

I found this service really easy to set up and use, reminders when money is about to come out, how much you have left, was an amazing experience overall.

1 de octubre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good morning,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Easy to use

Easy to set up, get reminders before next payment due. No problems encountered at all. Definitely recommend

17 de septiembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good morning,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

I found the app really easy to use.

I found the app really easy to use.
A decision was made within 24 hours and this was over the weekend! I can't fault it so thank you very much.
Regards Richard C

1 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Mr Chambers,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Its a great service i just wish i could…

Its a great service i just wish i could get more than one item at once.

17 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Kevin,

I’m happy to confirm that it is indeed possible to add more than one item to a single application. However, my best suggestion would be to contact your retailer directly and inquire about how their chart or system works for multi-item applications. They should be able to provide you with the most accurate guidance.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Perfect

Review was prompt, quick and seamless. This service has allowed me to invest in my dreams and they were a dream to deal with.

30 de octubre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Andrew,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Never had an issue

10 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 4 estrellas sobre 5

Amazing

Not great, not easy! But a lot easier than my kids plates, finance available for the un financed. Offers a great product but be aware of your miss a payment it adds up! Other than that, get what you need and do what you do!

10 de septiembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon David,

Thank you for sharing your feedback.

We’re glad to hear you found the process easier than expected and that our product met your needs. We do appreciate your point about the importance of timely payments, and we encourage customers to stay on top of their installments to avoid any additional fees.

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