Hi guys just to let everyone know do not ever try them at all its bad experience ever had in my life i been wait fir one response from Them fir 3 days they never did anything and bad experience peopl... Ver más
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Hi guys just to let everyone know do not ever try them at all its bad experience ever had in my life i been wait fir one response from Them fir 3 days they never did anything and bad experience peopl... Ver más
La empresa ha respondido
Excellent service, keep me updated prior to debits and allowed me to alter the payment date without making a big deal over it. Very happy would use again
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I am very grateful to Payl8r for their excellent service. They trusted me and accepted my 3-month payment plan for Carpet Warehouse, even though I had an unfair problem with my credit score due to a b... Ver más
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I lost my Dad very suddenly in April and I wanted a plate that would commemorate him and my family. I found my perfect plates. Applied for the finance on Thursday evening and my plates were on my car... Ver más
La empresa ha respondido
Payl8r is an award-winning UK retail finance provider, recognised as Best Retail Finance Provider 2025 for innovation, accessibility, and responsible lending. Payl8r is authorised and regulated by the Financial Conduct Authority (FCA). We offer both first-line and second line finance. Our second-line offering supports customers who have been declined elsewhere, giving them access to structured, transparent repayment options designed to be fair and manageable. Payl8r supports both customers and merchants. Customers can access credit in a clear and straightforward way, while merchants benefit from increased conversion rates and reduced lost sales at checkout. We focus on inclusion,transparency and responsible lending,ensuring that access to finance supports both customer outcomes and sustainable business growth. Trusted by thousands of customers and hundreds of UK merchants,Payl8r provides simple, accessible and reliable finance at the point of purchase. Social Money Ltd t/a Payl8r. Credit is subject to creditworthiness and affordability. T&Cs apply.
2nd Floor, St John's House, Barrington Road, Altrincham , WA14 1JY, Manchester, Reino Unido
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Charging me for stn I sent back cos it was faulty madness of a company ain’t a getting a penny out of me for stn I don’t own

Respuesta de Payl8r
They pervide a excellent service. They keep you informed about your payment. If your looking for a loan i recommend them 👌

Respuesta de Payl8r
The timelyness of dealing with my predicament, I suffered a card fraud and the customer service i received was excellent, the agent dealt with my predicament with care and understanding and helped me with no fuss. I would not hesitate in recommending your company. I thank you tremendously

Respuesta de Payl8r
The team who spoke to me today were very helpful and friendly no complaints at all.

Respuesta de Payl8r
Exelle t comunication staff very helpfull and very very polite highly reccommend

Respuesta de Payl8r
I used PayLater last year to split the cost of something I bought, and I can honestly say they’ve been brilliant. Unlike other finance companies, they truly understand that every customer has a life with different financial situations, and they do everything they can to make payments easy and stress-free. Their support is understanding, flexible, and genuinely helpful. I’d highly recommend them to anyone looking for a smooth and fair way to manage payments as well as for anyome who feels anxious whem it comes to financials,
Want to give a shoutout to kellyanne, you are truly so helpful, understanding and quick to resolve any concerns or issues.

Respuesta de Payl8r
Two loans, no payments missed, both paid in full yet declined on a new order

Respuesta de Payl8r
I thought I'd already paid for my boys cremation as my head was in bits when we were saying goodbye to him holding his paw, whilst he went to sleep, we had a card teader thrust under our faces, but then started receiving phone calls and emails a week later. I couldn't afford it so thank you, for making a hard time capable

Respuesta de Payl8r
Very easy and uncomplicated procedure.

Respuesta de Payl8r
I would like to raise a concern regarding Payl8r’s handling of personal data and the inconsistency between its public-facing policies and its actual data retention practices.
During a recent attempt to apply for finance through Payl8r, I was asked to grant access to my bank account using open banking tools. The level of access required was highly intrusive, particularly at an early stage when no agreement had been finalised. Due to these concerns, I cancelled the application voluntarily and requested that my personal data be erased, in accordance with the UK GDPR.
However, Payl8r declined this request, stating that they are required to retain personal data for seven years, even for applications that were not completed or approved. They cited regulatory obligations under the FCA and the need to retain data for potential future complaints or audits.
What makes this especially concerning is that, in other communications and marketing material, Payl8r suggests that they do not retain or store customer data beyond what is strictly necessary for processing applications. This creates a significant inconsistency between what is stated publicly and what is practiced behind the scenes.
This means that even if you begin an application but never complete it—or even just attempt to purchase something via a retailer using Payl8r—your personal and financial data may be retained by the company for up to seven years, without any formal agreement being reached.
The public deserves clarity on what data is collected, how long it is kept, and under what legal basis. Data minimisation and transparency are core principles of the UK GDPR, and I did not feel these were upheld in my experience.
If you are considering using this service, be aware that the personal information you provide during the initial steps—however tentative—may be stored long-term, even if you change your mind and never become a customer.
I hope this review encourages greater transparency around data handling within the industry and prompts Payl8r to be more explicit about its long-term data practices.

Respuesta de Payl8r
Words do not describe how this company is better than perfect

Respuesta de Payl8r
Used them a couple of times very straight forward and easy

Respuesta de Payl8r
After my misunderstanding regarding additional payments I spoke to a young lady Kellyanne who immediately explained the problem I thought I had and dealt with my account in a happy, honest and professional manner.
Many thanks again.
Tommy White

Respuesta de Payl8r
Payl8r is a payment option my business has offered to clients since I have used a booking and client management profile called FACES. At the point of setting this option up Payl8r has managed to link a completely different company and this companies bank details to my profile. All the clients who were approved for the credit - their payments have gone to this other company’s account. When the issue was brought to my attention by a client who noticed on her credit agreement that I was not listed as the service provider and neither was my company name I have been chasing the booking platform and have had no resolution. I have not been paid. I even at one pint was told to contact my client so she can pay me directly. My understanding is that is is a huge GDPR breach, there is a lack of acknowledgement for the handling of my clients personal data as this third company has received confirmation of their approval instead of me and the FCA rules would indicate that these contracts are void. I have not been paid for my services. I have not been contacted by anyone from Payl8r despite FACES dealing with the issue. I will be contacting the ICO and I expect a full investigation.

Respuesta de Payl8r
Luke Elliot was professional, friendly and very quick to respond. The service offered by Payl8r has been very straightforward, thus far. Thank you.

Respuesta de Payl8r

Respuesta de Payl8r
Flexibility and simplicity of payment method

Respuesta de Payl8r
Luke was fab quick efficient and very patient and helpful

Respuesta de Payl8r
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