Payl8r Opiniones 

3290
•
TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Hi guys just to let everyone know do not ever try them at all its bad experience ever had in my life i been wait fir one response from Them fir 3 days they never did anything and bad experience peopl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service, keep me updated prior to debits and allowed me to alter the payment date without making a big deal over it. Very happy would use again

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am very grateful to Payl8r for their excellent service. They trusted me and accepted my 3-month payment plan for Carpet Warehouse, even though I had an unfair problem with my credit score due to a b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I lost my Dad very suddenly in April and I wanted a plate that would commemorate him and my family. I found my perfect plates. Applied for the finance on Thursday evening and my plates were on my car... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio financiero no bancario
  2. también en la categoría
  3. Institución financiera

Escrito por la empresa

Payl8r is an award-winning UK retail finance provider, recognised as Best Retail Finance Provider 2025 for innovation, accessibility, and responsible lending. Payl8r is authorised and regulated by the Financial Conduct Authority (FCA). We offer both first-line and second line finance. Our second-line offering supports customers who have been declined elsewhere, giving them access to structured, transparent repayment options designed to be fair and manageable. Payl8r supports both customers and merchants. Customers can access credit in a clear and straightforward way, while merchants benefit from increased conversion rates and reduced lost sales at checkout. We focus on inclusion,transparency and responsible lending,ensuring that access to finance supports both customer outcomes and sustainable business growth. Trusted by thousands of customers and hundreds of UK merchants,Payl8r provides simple, accessible and reliable finance at the point of purchase. Social Money Ltd t/a Payl8r. Credit is subject to creditworthiness and affordability. T&Cs apply.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(3290)

163 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

very good service

3 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Sasha,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

The company doing really well

The company doing really well especially when payment instalment are due they remind us which helps a lot as we all know we have busy life sometimes to forget to check there is enough money for bills to go. I have always paid my fee.
Thank you

5 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 4 estrellas sobre 5

Easy to apply for

It was very easy to apply for the credit and also very quick. Only reason not 5 stars is, I still like hard copies of documents and no option to get them sent out

16 de octubre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Stuart,

Thank you for your feedback.

We understand how important it is to have a smooth and efficient experience, and we will certainly pass your comments on to our manager for further review.

Your input is valuable to us as we continually strive to improve our service. If you have any other concerns or suggestions, please don’t hesitate to reach out.

Valorada con 5 estrellas sobre 5

Easy to keep up to date with payments…

Easy to keep up to date with payments and reminders sent regularly

5 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Gemma,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Very easy process

Very easy process, as someone who doesn't like completing forms this was simple and the company on the other end were very quickly updated making the whole process seamless

29 de octubre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Sam,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

great offer and good help in business

5 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Olga,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

The ease of the process was amazing and…

The ease of the process was amazing and the company is great at keeping you informed of everything

18 de julio de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Natha,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

great

Payl8r makes shopping simple. You can get what you need now and pay monthly. The approval is fast and the process is clear. Customer service is helpful and quick to respond. A great option if you want flexible payments and easy budgeting.

26 de mayo de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Adelina,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

The setting up for credit was very…

The setting up for credit was very efficient and easy setup

6 de agosto de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Marvin,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Excellent service for ones who don’t…

Excellent service for ones who don’t have the money upfront and wanting to pay monthly

5 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Louise,

Thank you for taking the time to leave this great feedback.

Please don't hesitate to reach out if you require any further assistance.

Kind Regards
Payl8r Support team

Valorada con 5 estrellas sobre 5

Super

Excellent an customer service answer an deal with your problems straight away would highly recommend

25 de julio de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Georgia,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Good and easy to use

Good and easy to use

29 de octubre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Thoroughly recommend

Really impressed with this company. User friendly very helpful and a good product. Would thoroughly recommend.

24 de octubre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Stephanie,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Would recommend

First time using Payl8r and it was a really simple and easy process.
Had no issues.

27 de agosto de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Carly,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Great customer support and easy to talk…

Great customer support and easy to talk to. Iv used payl8r many times now and all have been great

5 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Lewis,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Easy application

Easy application, quick and responsive, great communication

30 de septiembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Detelina,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service, easy to order and set up direct debit. If there’s any concerns the customer service team sort it out straight away. If your product that you have ordered isn’t going to be prepared in time they will either sort a replacement out for the same price or give you the option to wait. Definitely recommending this to my friends and family. It is so affordable

10 de septiembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Laycee,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 5 estrellas sobre 5

Amazing contact and support

Amazing contact and support

5 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Good afternoon Stacey,

Thank you for taking the time to leave this wonderful feedback.

We are so glad to hear that your experience using Payl8r has been so great.

Please don't hesitate to reach out whenever needed.

Kind Regards
Payl8r Support team.

Valorada con 1 estrellas sobre 5

Unable to Cancel

I was told that they are unable to cancel it as they had sent a counter offer that expires in 24 hours and that I am unable to decline it and must wait for the time to elapse.

They sent the counter offer AFTER i had requested for it to be cancelled which is unacceptable.

Really poor experience with them and the customer service team.

Frozen my shopping cart which I really need to get asap for an event and now I have to wait 24 hours before they are supposedly able to unfreeze my cart.

3 de noviembre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Hi Zavier. Counter Offers aren't linked to the online shopping cart as that's managed by the retailer directly. So you'll be able to complete your purchase by selecting a different payment method at the checkout stage. Kind regards, Payl8r.

Valorada con 1 estrellas sobre 5

The rates you see will go up before the application is finished

Used them in the past and it was ok. Wanted to buy something using payl8r and I thought I’ll do it over 18 months. The interest was ok. Went through the application only to find out that the new offer has a total repayable nearly double the price of what Imm wanting to buy…no thanks

31 de octubre de 2025
Opinión espontánea
Logotipo de Payl8r

Respuesta de Payl8r

Hi Vlad. We complete credit and affordability checks to calculate the lending we can offer. We provide all relevant details - the interest rate, the monthly payment, the total cost of credit - as part of the application. This allows you to make an informed decision about whether you then wish to proceed. Kind regards, Payl8r

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más