Misleading and Deceptive Product Listings
The customer support team at Poppers by Post are arrogant, self-centred, self-righteous, uncompromising and unwilling to acknowledge fault.
I'm the first to admit that I made a mistake but their response was a shocker.
I thought their listing was for two of the product but it was for one. The product listing was misleading. It used the word double in the title and it showed pictures of several products.
I politely explained the situation via email.
I had to write to them twice because they ignored my first email.
I was really shocked by their hard-line reply.
They admitted no fault at all. They refused to give me a refund.
They basically told me to suck it up.
6 de diciembre de 2024
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