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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very impressed with this company - I ordered a PC with lots of customisation, all is working fine. Arrived safely within a pre-arranged time slot. Highly recommend!

Valorada con 5 estrellas sobre 5

This was my first time buying from Pc36 and I will always use them for any PC repairs, upgrades or complete new set ups. Jack at PC 36 is super friendly and does not force you onto unnecessary expense... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great PC, at a very competitive price. Nice clean installation of Win 11 without the bloat. Very quick and helpful to reply to any queries. Would recommend 👍

Valorada con 5 estrellas sobre 5

Excellent build quality, brilliant cable management, loving the RGB colour sync & glass wrap-around style. Straightforward plug-and-play. Minor downside is not being able to use the case's included... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ordenadores y accesorios

Escrito por la empresa

We sell awesome gaming PCs, peripherals and more! Varying levels of customisability to make the experience easy. We used to be called JCPC Customs and you can see that Trustpilot here: https://uk.trustpilot.com/review/jcpc-cardiff.square.site


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

I recently purchased a new gaming PC…

I recently purchased a new gaming PC from here (PC36), it was quite last minute on the run up to Christmas. Jack has been amazing help and provided fantastic customer service and delivered an even more fantastic system with no issues.

My PC arrived earlier than expected, well packaged and very easy to setup. Honestly can't fault them!

Thankyou for such an amazing build. Will definitely be using these guys again in the future.

Thank you so much!

18 de diciembre de 2025
Opinión espontánea
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Respuesta de PC36 LTD

Thank you Nick - so nice to hear!

Valorada con 5 estrellas sobre 5

Above and Beyond – Even on Christmas Day

⭐⭐⭐⭐⭐
I couldn’t be happier with the service from PC36. I purchased a gaming PC for my son for Christmas and from start to finish the experience was outstanding. They were incredibly helpful in advising on the best options within my budget and even managed to beat the Black Friday deals that were available at the time.
The build quality is excellent and the PC was built and delivered in just over a week, which was impressive. Setup was made easy thanks to their clear and supportive YouTube videos covering installation and troubleshooting.
What really sets PC36 apart, though, is their customer service. I had one small query after setting the PC up and emailed them on Christmas Day — and they kindly resolved it the very same day. You simply don’t get that level of care and dedication from big companies anymore.
I would highly recommend PC36 to anyone looking for a computer or gaming PC. Truly outstanding service from a company that genuinely cares about its customers.

25 de diciembre de 2025
Opinión espontánea
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Respuesta de PC36 LTD

Thank you Anthony! We always set a few hours aside on Xmas day for queries - it's the big day after all :)

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service - Pc knowledge and very fast replies I'm very happy with my purchase and how much I spent

4 de diciembre de 2025
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Respuesta de PC36 LTD

Thanks Ryu!

Valorada con 5 estrellas sobre 5

Can’t Recommend Enough!

I bought a PC from Jack at PC36 november time. I’ve always been a person who builds my own pcs but wanted to see what the fuss is with people buying pre builds or in my case, getting someone else to build your PC for you. I did a lot of research into different companies and sites that do pre builds. I came across PC36 and at a first glance i was skeptical but after looking at other reviews and information i was comfortable getting in touch with Jack. Jack was very supportive in terms of going through the parts and recommendations to save money here and there or to get a better looking part (i’m a RGB fan boy at 28yrs old i know😂) and ultimately I got a pc that looks amazing, decent price and quality in terms of building. Every question i had was answered swiftly and respectfully. The wait time was very short and the shipping was amazing. very well though and took plenty of care into making sure the PC comes to me in the best and efficient and safest way possible. everything was package safely and very well and even included the boxes for the parts in case of selling parts and future upgrades. Honestly I HIGHLY RECOMMEND PC36 to anyone who needs a pc that’s built with quality and saving you money where you can especially with RAM prices being sky high. Thank you Jack again for great customer service

16 de noviembre de 2025
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Respuesta de PC36 LTD

Thank you Jamaal - you're a lovely guy and your PC is a beast 💪

Valorada con 5 estrellas sobre 5

Great service for both PC’s we purchased

My younger brother recently bought a prebuilt PC from Jack. The service was amazing and he delivered the PC the same day when he saw he was in the local area. I have now also bought a prebuilt PC and the service was great. I even changed my mind and Jack refunded me store credits so i could change my purchase to the other PC that i decided i wanted. Overall a very good experience and Jack also provided advice regarding GPU performance and things to be careful of when upgrading RAM.

4 de diciembre de 2025
Opinión espontánea
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Respuesta de PC36 LTD

Thank you so much for your review Jake :)

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Answer all my questions help me create the best pc possible and fast shipping. Everything’s straight out the box.

5 de noviembre de 2025
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Respuesta de PC36 LTD

Thanks Alex!

Valorada con 5 estrellas sobre 5

So glad to have found this company

So glad to have found this company when looking for a gaming PC for my son. Not only is the PC great & my son very pleased, but the after service has been absolutely fantastic. Not being particularly technically minded myself, Jack has been at the end of an email for any queries. Cannot recommend highly enough. Thanks so much Jack.

15 de octubre de 2025
Opinión espontánea
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Respuesta de PC36 LTD

Lovely to hear - thank you Tracy!

Valorada con 5 estrellas sobre 5

Highly recommend

I recently purchased a PC from PC36, and the whole experience was excellent from start to finish. The deal was fantastic for the performance it offers — great value for money. Delivery was very quick, and the PC arrived extremely well packaged, with every part safely protected.

The attention to detail was outstanding. The PC itself is immaculate, with excellent cable management and a very clean, professional build. He even included the original boxes for several components, which was a great touch and shows real care in how everything is handled.

A YouTube playlist was also provided to help with setup, which was really helpful for anyone new to PC builds. Communication was spot-on too — he was always just a message away and quick to reply whenever I had a question.

Overall, I couldn’t be happier with the quality, service, and value. I’d highly recommend PC36 to anyone looking for a reliable, well-built PC and a seller who genuinely cares about their customers.

16 de octubre de 2025
Opinión espontánea
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Respuesta de PC36 LTD

Thank you so much Oakley for your kind words :)

Valorada con 5 estrellas sobre 5

“Jack repaired my daughter’s laptop and…

“Jack repaired my daughter’s laptop and significantly improved its speed and efficiency, making it much easier for her to complete her homework. He was approachable, reliable, and always available to answer any questions. His communication throughout was excellent.”

26 de septiembre de 2025
Opinión espontánea
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Respuesta de PC36 LTD

Thank you for your shining review, Mel - I'm glad we could get her laptop up to speed without spending too much on it 😁
- Jack

Valorada con 5 estrellas sobre 5

Great service

Great service, quick delivery and amazing prices! Despite searches online, it took chatgpt to recommend pc36, and I’m glad I stumbled across them! Will definitely use in future and recommend to others!

14 de septiembre de 2025
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Respuesta de PC36 LTD

Great to hear it Aidan - your system was in our Supersale so it was quite the deal! Glad you're having a blast with your new PC 😎
- Jack

Valorada con 5 estrellas sobre 5

Simply the best

Amazing experience. Was given my product on time with no issues or worries. Questions that I had were answered within minutes. Would strongly recommend.

24 de septiembre de 2025
Opinión espontánea
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Respuesta de PC36 LTD

Love to hear it, Amad - you got such a bargain for a gorgeous machine! Enjoy 😊
- Jack

Valorada con 5 estrellas sobre 5

Excellent Customer Service and PC

I bought a PC from this company back in October last year, and the entire experience was excellent from start to finish. The customer service was top tier and Jack was incredibly helpful, with quick responses and great advice for choosing the right parts.

When the PC arrived, it was very well packaged. The cable management and overall build quality were excellent, and the price was very reasonable.

I honestly have nothing but good things to say about this company. If I ever need another PC (which won’t be anytime soon, given how great this one is), i'll be getting it from these guys. Highly recommend.

31 de octubre de 2024
Opinión espontánea
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Respuesta de PC36 LTD

I'm glad you love your PC, Luke! We're particularly proud of our secure shipping and packaging so thank you for highlighting. Many years of awesome gaming ahead 😎 - Jack

Valorada con 5 estrellas sobre 5

5 Star Service

I was looking to get back into PC gaming and started looking at a lot of different pre built PCs on multiple websites and felt a bit lost and overwhelmed on the tech side of things whilst trying make a decision .I was recommended to PC36 by a friend. Jack was first class. communication was great, we ended up going for a custom built as Jack advised i would get a much better PC for the money. Jack worked to my budget. I relied on jacks experience and let him take the reins he explained every component and what he'd recommend in detail. PC runs absolutely perfect. top job Jack.

5 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

Delivered quickly. Item was brilliant and when we got in touch with company, the communication was really quick and helpful. Thank you

22 de febrero de 2025
Valorada con 5 estrellas sobre 5

Overall an easy experience

Overall an easy experience from start to finish. PC itself arrived in perfect condition, cable management was good also as I added some additional storage myself so that helped.

As far as the system itself it does what it says on the tin and is a dream machine for what I need.

10/10 would recommend and I look forward to many hours of gaming and general PC use.

13 de enero de 2025
Valorada con 5 estrellas sobre 5

5 star service

I have had my PC about a month now and I love it. They were speedy to respond to questions and helpful during pre-christmas delivery-mania.

The price was good and was a fair bit below comparable specs from 'bigger' PC builders. Securely packaged and shipped to avoid damage. I wouldn't hesitate to buy again from them again and would recommend to anyone

5 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Fantastic service from Jack at PC36

Fantastic service from Jack at PC36.

I was recommended to PC36 by a few friends that had used the company previously for builds. Jack was very responsive on live chat to advise on a PC spec for my needs. I found the whole experience professional and efficient throughout and really pleased with my build!

This was a much more cost effective option than an off the shelf purchase - the spec I received would have cost so much more when compared with stock purchases.

I'm confident my PC is going to last a long time but I will sure return to PC36 when the time comes for a new build!

6 de abril de 2024
Opinión espontánea

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