Pembroke Financial Services Opiniones 

83
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found all the staff very friendly and professional. Paul in particular made us feel in safe hands and he kept us regularly updated as things progressed. Our lifetime mortgage was completed in good t... Ver más

Valorada con 5 estrellas sobre 5

Pembroke Financial Services have been excellent. Sarah Funnell supported me through quite a journey to get my forever home. She went above and beyond her role. I can’t thank her enough, and highly... Ver más

Valorada con 5 estrellas sobre 5

This is the third time to use Pembrokes for mortgage advice. Paul Grennan is excellent, very approachable and personable with excellent knowledge. Carol is excellent. The financial advisors are also o... Ver más

Valorada con 5 estrellas sobre 5

From the initial contact with Paul Grennan who was very efficient and explained everything and then found the appropriate equity release mortgage , the whole process has gone through seemlessly and... Ver más

Información sobre la empresa

  1. Asesor financiero

Escrito por la empresa

Established over 30 years ago, our founders each had a simple aligned goal, to provide all our clients and their families with personal, unbiased, and expert financial guidance. Traditional values which still underpin our core beliefs today. Our commitment to true financial success is not just about numbers, but about helping our clients achieve their unique life goals, and aspirations while securing their financial future. Every one of our clients has different requirements and we recognise that life doesn’t always follow the same path, and one size does not fit all. We take the time to understand your aspirations and concerns, creating financial plans that are perfectly tailored to your needs now and in the future. Our growth and success to date are founded on the reputation that we have built over the last 30 years. Our innovative forward-thinking approach has enabled us to become one of the leading Independent Financial Advice (IFA) firms in Sussex. We are entrusted with managing over £1.5 billion of clients’ money via our in-house Discretionary Investment Management (DIM) service. We’ve blended tradition, trust and innovation to create a unique approach, and we understand that your financial aspirations are as individual as you are. That’s why we’re dedicated to providing you with strategies that are time-tested, trustworthy and reflective of the latest developments in the financial planning landscape.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

83 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,6

Todas las opiniones

(83)

18 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

This is the third time to use Pembrokes…

This is the third time to use Pembrokes for mortgage advice. Paul Grennan is excellent, very approachable and personable with excellent knowledge. Carol is excellent. The financial advisors are also outstanding. Thank you once again

20 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very professional and capable team of mortgage specialists

I found all the staff very friendly and professional. Paul in particular made us feel in safe hands and he kept us regularly updated as things progressed. Our lifetime mortgage was completed in good time and I would have no hesitation in recommending Paul and the team to anyone. Thank you!

9 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Amazing, exemplary and very professional service from a friendly and knowledgable team.

1 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pembroke Financial Services have been…

Pembroke Financial Services have been excellent. Sarah Funnell supported me through quite a journey to get my forever home. She went above and beyond her role.

I can’t thank her enough, and highly recommend them. Excellent customer service seems to be a rare thing nowadays with some companies, but these are the exception.

1 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not Impressed With Service Levels

Pembroke was thrust on me when my existing IFA merged with them. I cannot say that I have been at all impressed with the level of service received. I guess I must be a very small fish in their very large pool.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

From the initial contact with Paul…

From the initial contact with Paul Grennan who was very efficient and explained everything and then found the appropriate equity release mortgage , the whole process
has gone through seemlessly and there was always someone there to speak to if necessary. Carol Mitchell was also very helpful.

18 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

New mortgage

Outstanding service from Sarah from our initial call to completion on the house. Sarah was there for us every step and made the whole process very smooth. Would highly recommend anyone who needs a mortgage to get Sarah to be your adviser and make it a great experience.

1 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional from the outset

Professional from the outset. Great fact find meeting and Sarah was very knowledgeable and experienced. I felt that my mortgage request was being “looked after’ and indeed with several reductions in the rate prior to completion which was brilliant.

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

EXTREMELY GRATEFUL!

Sarah was the absolute best! Took time out of her work hours just to meet up with us to help.
Received a lovely lil packaged gift when we got our keys.
Thank you!!!!

17 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor service

Very poor service - contracted to undertake a retirement plan which I would be charged for but after initial meetings, simply 'forgot' to do it. Chased them on several occasions and only a threat to report them to the FCA resulted in a response. Not to be trusted with the basics so cannot imagine they could do anything complex. Avoid.

1 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

An pleasure to work with

Sarah has been an absolute pleasure to work with from start to finish. She got me a new deal on my mortgage renewal and then a new mortgage for myself and my partner and on our first hime together, all within the space of 6 months. We are thrilled we got the home of our dreams and will definitely use Sarah and Pembroke if we move again. Thank you Sarah!

9 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smooth BTL mortgage renewal

Sarah did her utmost to get me the best deal for the renewal of my buy-to-let mortgage. She was very professional and very patient with me! She guided me through all the different options and helped me choose the most suitable one. I am so glad I did not navigate this on my own. Thank you so much Sarah,

2 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience working with Paul

Excellent experience working with Paul. He was recommended to us by friends, after we had a bad experience with a mortgage consultant previously. Always very patient in explaining our mortgage terms clearly, and answering all our questions. We have full confidence and highly recommend his services!

1 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sarah and the team provided me with a…

Sarah and the team provided me with a professional service from start to finish. Were prompt in replying to any queries and kept me informed at all times during the process. I would definitely recommend their services.

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Being a first time buyer I was…

Being a first time buyer I was naturally quite naive to the process, Sarah guided me through the whole process and gave me fantastic support which enabled me to make the best decisions for my mortgage/purchase.

Thanks again!

8 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sarah was absolutely fantastic

Sarah was absolutely fantastic. She provided so much support and guidance. She was extremely knowledgeable and made me feel comfortable during the whole process! Buying a property can be so stressful and I feel extremely lucky to have had Sarah throughout the journey - I would highly recommend!

7 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mortgage renewal

Paul and his colleagues made the process of renewing my mortgage straightforward and easy to understand, from demystifying the jargon to helping with the sums. He readily and patiently guided me through all the necessary steps and was always at the end of a phone when I needed reassurance or confirmation. Absolutely first class service throughout. Thank you.

13 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

They found a way for us to purchase a…

They found a way for us to purchase a 2nd property. After over two years of trying, their patience and perseverance never faltered. I cannot express a way to recommend them enough. By the end of it all we consider them friends. Thankyou.

28 de junio de 2025
Opinión espontánea

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