Peninsula Windows Ltd Opiniones 

76
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We would like to thank Peninsular Windows for the professional way in which they carried out the conservatory roof replacement. From the initial ordering ,measuring up,keeping in touch,for date of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really get good service and quality products from peninsula. We have been going to them for best part of 20 years so far. Replaced windows when we bought our house and then We extended our house and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Efficient from start to end. Ashley, Shane, David and Jamie were all efficient and polite. Nothing too much trouble. Went for an aluminium door instead of UPVC -well worth the extra. Great service... Ver más

Valorada con 4 estrellas sobre 5

Bay window needed very bespoke design to remodel and fit legacy opening- this has worked very well. Team was very customer focused and minor glitches were sorted with no question. We were disappoin... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Instalador de doble acristalamiento

Escrito por la empresa

Peninsula are proud to be at the forefront of our industry; we are a forward-thinking company and are constantly evolving our product range and our services to bring you the latest designs and technological advances to complement and enhance your home. We supply and install a wide range of carefully selected products from industry leading manufacturers; our core range includes: New and replacement doors and windows in a wide range of styles and materials | Living spaces including conservatories, orangeries, wintergardens, single storey extensions and many more | Garden pods | Exclusive brands including Solarlux and Internorm |


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

76 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(76)

44 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

From start to finish the whole team at…

From start to finish the whole team at Peninsula were great. We had a specific door and colour in mind (Solidoor). Tom the salesman helped us to get that. The fitter that installed the door was excellent he did a great job and we are both pleased with the end result. 10 out of 10 for Peninsula would not hesitate to use them again or recommend them!!

15 de noviembre de 2024
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Thank you so much for the lovely review, much appreciated :-)

Valorada con 5 estrellas sobre 5

Excellent company to deal with

Excellent company to deal with. Very professional. Trefor, who sold the windows to us, was very helpful. We were extremely pleased & impressed by the standard & quality of the windows and the fitting. The window fitters were very polite and cleared up after. We would definitely recommend this company to family & friends. Thank you team Peninsula.

3 de octubre de 2024
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Thank you so much for your kind comments, I'll be sure to pass it onto the team.

Valorada con 5 estrellas sobre 5

Excellent work

I am writing to express my sincere gratitude for the excellent service I received from your team during the recent installation of my new front door. From the initial consultation to the final fitting, every aspect of the process was handled with the utmost professionalism and care.
I was particularly impressed with the attention to detail and the quality of workmanship demonstrated by your installers. They were punctual, courteous, and ensured that the installation was completed to the highest standard. The new door has significantly enhanced the appearance and security of my home, and I couldn't be more pleased with the result.

Please extend my thanks to everyone involved. I will certainly recommend Peninsula to friends and family and will not hesitate to contact you for any future needs.

Thank you once again for a job well done.

Gwenda Williams


17 de octubre de 2024
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Thank you for your lovely words.

Valorada con 1 estrellas sobre 5

Poor Quality installation and after care service

We had sliding doors and windows installed by Peninsular Windows. Sadly on installation one glass unit was damaged. This took a long time to be replaced. When the glass unit was finally replaced the fitters damaged the frame. Many months later we are still waiting for the damage to be rectified. In addition the company have refused to issue a FENSA Certificate for the installation. The windows have been fully paid for, despite the misleading information from Peninsula windows. Best avoid

4 de septiembre de 2024
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Dear Mr. Jones,

Thank you for taking the time to leave your review, even though we feel it does not accurately reflect the situation.

We acknowledge there is a minor cosmetic issue that still requires attention, and we are fully committed to resolving it. This will be scheduled as soon as we receive the outstanding pre-delivery payment, which, as you're aware, was due prior to the installation taking place.

However, the delay in us rectifying this issue is not due to any failure on our part, but rather because of non-payment. As you confirmed in your email to us on 9th September:

"Dear John, good to talk to you today. I am sorry to hear you have not been paid in full. I can confirm we are happy with the product and installation."

This is clearly a matter of non-payment rather than non-completion, and we would be happy to move forward as soon as the outstanding invoice is settled. Despite the comments in the review, the significant balance of the installation remains unpaid to Peninsula. This person isn't actually our customer at all, our contract is with his builder who claims there are significant monies outstanding.

Valorada con 5 estrellas sobre 5

From the start to the finish peninsula…

From the start to the finish peninsula windows made me feel at ease i’m on my own so always feel nervous choosing things.Tommy the sales man put my mind at ease was so patient and helped me make the right choice in windows.I love them and my door,So professionally installed the men where so polite and tidy you would never no that new windows and doors had been fitted.I have just recommended Peninsular windows to my friend so thank you so much i love my door and windows thank you for making this so easy.
Gina Smith

26 de julio de 2024
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Thank you Gina for your kind comments, much appreciated.

Valorada con 5 estrellas sobre 5

Fantastic Solarlux Windows and Doors and Great Company.

Chris, the Salesman, was brilliant and kept in touch with us throughout the sales and order process. The Solarlux windows are absolutely fantastic. The windows and doors are in a different league. I can’t rate the after sales service or Peninsula Windows highly enough.

6 de junio de 2024
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Thanks for the lovely feedback.

Valorada con 5 estrellas sobre 5

Excellent from Peninsula

We had 5 windows replaced. Our first Peninsula contact was with Tommy who went through our options, timeframes and price. Very, very helpful. Thereafter the survey and installation happened fairly quickly. The windows are great quality, the installers did an excellent job and the one little 'snag' we had was dealt with immediately. We would happily recommend Peninsula and will use them again when we next need some work doing.

15 de junio de 2024
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Really appreciate your kind words, thank you.

Valorada con 5 estrellas sobre 5

Top Job

From the outset Peninsula were a pleasure to deal with, no pressure to buy or hard sell from Tommy (salesman) just honest and sound advice. Our replacement front bay windows and door including additional features e.g. trickle vents and lead windows (upper section) are of the highest quality. Shout out also to Shane (surveyor) for rectifying a design fault (lead units) so promptly and with minimum fuss. I can't fault the quality of work carried out by the fitters who were all friendly and pleasant to deal with. Also very tidy!! Would highly recommend Peninsula for anyone considering replacing their existing windows and doors.

24 de mayo de 2024
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Thanks for the feedback, appreciated.

Valorada con 5 estrellas sobre 5

Fantastic service

From the prompt response to my initial enquiry, through measuring up and providing scale drawing for the planning permission all the way through to installation they have been absolutely fantastic. I love my new windows and would absolutely recommend Peninsula.

2 de mayo de 2024
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Thanks for the lovely feedback :-)

Valorada con 5 estrellas sobre 5

Fantastic company!

We recently had our front door and windows replaced, Peninsula were brilliant, right from my first appointment with Tommy through to the installation teams.
House no longer has any drafts and the windows have blocked out the road noise, couldn’t be happier.

22 de febrero de 2024
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Thank you Laura, appreciate the comments.

Valorada con 5 estrellas sobre 5

Quality Products and Installation

Fantastic team from beginning to end. I’m so pleased with the Solarlux corner door which has opened up the house to the garden beautifully. I never would have been able to have the imagination to do this without the help of the design team. I’m also pleased with the other windows and doors and the installation team left the job spotless. Thank you 🙏🏻

9 de octubre de 2023
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Thank you, appreciate the lovely feedback.

Valorada con 5 estrellas sobre 5

A fantastic job from start to finish.

Enquired to Peninsula about getting repaired a Conservatory built by another company that had leaked like a sieve from day one.
Tommy was my initial contact who promptly came and assessed the job and very quickly identified the problems.The Conservatory would require a new gutter box,roof, and main window.
This visit was followed by Peninsula's surveyor to confirm, and take further measurements.
I received prompt communication in writing re cost,contract and guarantee.
The two representatives of Peninsula who did the work were professional and skilled throughout the job,which took 3 full days.They arrived on time to the minute each day and also ensuring that disruption to my neighbours was minimal.
Overall a very positive and stress free experience and I would highly recommend Peninsula.

20 de abril de 2024
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Thank you for the lovely review, it really is appreciated.

Valorada con 5 estrellas sobre 5

Peninsula Windows - the right choice!

We commissioned Peninsula Windows to install 12 new windows to our cottage and are extremely pleased with the outcome, the quality of the windows and the work done.
The service was professional and efficient from beginning to end. The initial survey was very thorough and the installers went to great lengths to ensure a perfect fit and finish. The few issues arising were dealt with promptly and without fuss.
Overall, we feel we made the right choice in Peninsula Windows and would highly recommend them.

19 de febrero de 2024
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Many thanks for the lovely feedback, it's much appreciated.

Valorada con 5 estrellas sobre 5

What a great company the staff the…

What a great company the staff the fitters the product . So professional so helpful. I am delighted with all my windows and doors they are such good quality. You do get what you pay for. They did the whole house 3bed semi with three doors . Jan 3 and it was so wet but they worked like trojans. J

3 de enero de 2024
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Thanks for the kind review and lovely feedback. We'll be sure to pass it back to the team :-)

Valorada con 5 estrellas sobre 5

5* Products and 5* Service

We are so pleased with the service we received from Chris and the team at Peninsula. They went above and beyond to help us find the perfect bi-folds and windows.

It was such a big investment or us, nothing was too much trouble, We had site visits and phonecalls to ensure we got exactly what we wanted and I couldn't be happier. Very impressed with the quality of the windows and the quality of service, excactly what we wanted!

8 de abril de 2024
Opinión espontánea
Logotipo de Peninsula Windows Ltd

Respuesta de Peninsula Windows Ltd

Thanks for your lovely feedback, it's very much appreciated.

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