Buying a house can, at the best of times, be a stressful time. We bought our house in Upper Rissington and the estate agent was Penny and Sinclair based in Burford. Jennifer McCann was the senior con... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I had a wonderful experience with this company. The team is very professional, friendly, and helpful. I am extremely happy with their service and very satisfied with my home (84 hugh Allen Crescent, O... Ver más
We are extremely happy with the property management services we have been receiving from Joanna and the team at Penny & Sinclair. The team is highly responsive, very proactive in keeping us updated on... Ver más
Joe Worsell has fantastic from start to finish, helpful, hosest, kind, and calm. Joe gave good advice without judgement or being pushy. We totally trusted him in our home and he was always extremely p... Ver más
Información sobre la empresa
Escrito por la empresa
At Penny & Sinclair we understand that our staff are our most valuable asset. Extended opening hours, exceptional service standards and a portfolio of the best properties in Oxfordshire have helped us to build strong relationships with our clients. The volume of referrals and repeat business is testimony to our hard earned reputation and we are renowned for quality, excellence and superior customer service.
Información de contacto
Reino Unido
- pennyandsinclair.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
An excellent service, highly recommended
We’ve had to sell houses several times in our lives, and our experience with Penny and Sinclair has been exceptional. We would highly recommend Joe Worsell and his team.
Joe Worsall is an exceptional manager
Joe Worsall is an exceptional manager. His friendly manner to me made me comfortable right away. And within a week Joe's deft bargaining achieved the sale price.
An outstanding team
An outstanding team! Georgia and Emily are absolutely brilliant – highly professional, exceptionally organized, and incredibly communicative.
Five gold stars earned by Joe at P & S
Five gold stars earned by Joe at P & S. for their professionalism and buoyant, cheerful and practical attitude. This came to profitable conclusion in amazingly quick and measured time. Turning my attention to a search for a replacement home, I was touched by the concern, advice and extra research by P & S , which further supported me, even though moving out of their area.
Good service
Good service, prompt and efficient. Property was as advertised.
Professional and polite team
Professional and polite team. Easily accessible by phone to discuss issues. Reliable.
I often can’t see my property advertised on air bnb despite searching. Properties should be visible on air bnb if they are advertised there by P&S.
Professional and personable service from all of the Penny and Sinclair team
Professional, personable service from all of the Penny and Sinclair team right from initial enquiry through to exchange. We particularly appreciated their promptness in keeping us updated on viewings and offers from buyers. Would definitely recommend.
intermediary agency apparently
intermediary agency and would not ever recommend

Respuesta de Pennyandsinclair
Rented great short let appartment via Penny Sinclair
Was able to rent a lovely apartment in Oxford for 6 weeks via Penny Sinclair. Helpful and friendly staff.
Beautiful Jericho Flat
Perfect location, cozy and nicely maintained apartment, well stocked kitchen, wonderful and responsive landlords. All and all an experience we wish we could replicate every year.
Sean was an absolute super star in…
Sean was an absolute super star in selling our property, I cannot recommend Penny and Sinclair enough. He was great with dealing with us and with the buyer and it all went very smoothly and everyone was happy with the outcome. A true professional.
Fantastic experience with short let team …
My partner and I came from Australia and dealt with Emily & Georgia who were very helpful for us to secure a short term let. They were responsive, professional and made coming to Oxford that little bit easier. Many thanks.
"BLITHERING BROOMSTICKS!"
"BLITHERING BROOMSTICKS!"
"Penny & Sinclair rented my house before I could say,
'ABRACADBRA!'.
Penny & Sinclair are efficient, professional and a pleasure to work with.
"Purrrrrrr-FECT!"
Landlords avoid if you want client service
Despite being a loyal client of Penny & Sinclair their lettings service / property management has become untrustworthy - wrong dates on tenancy agreements (they indicate their landlord clients should correct errors - surely there shouldn’t be errors in the first instance? not least dates of tenancy!) reduced frequency of property inspections (their terms of business (professional obligations) stipulate inspection frequency which has not been adhered to), shortfall on tenancy deposit (the tenancy deposit does not represent 5 weeks of rent which landlords should be protected with) leaving landlors exposed if there is property damage that could potentially be at least partly protected (stating it’s “not their policy” to check the tenancy deposit amount), prolonged response times that need chasing, trying to excuse it all with a “heavy workload”! Over £1k in property management fees for a year and all I received as a landlord was two property inspections which I even had to ask to take place. Landlords look elsewhere if you want reliable service and accurate tenancy deposit protection.

Respuesta de Pennyandsinclair
Very good experience overall
Clear communication, out of hours support, flexibility on check in and check out, property clean and good quality.
Some more attention to detail before moving in would have made the experience more enjoyable (e.g. check that heating and lights are working). The cleaner who was scheduled to come did not come.
Both properties exceeded expectations
Both properties exceeded expectations. The self-check-in process was easy and efficient. Properties were beautifully decorated and offered comfortable space for our large group of guests.
Georgia & Emily were very accommodating and always responsive to our queries and needs. We would definitely use Penny & Sinclair again for our stays in Oxford!
Wonderful experience
I had the best experience working with Joe Worsell for the sale of our property in Oxford. He was very caring, engaged, and considerate from the beginning to the end. He gave very good advice and useful information. A five-star experience.
Great service and local market knowledge
I've been a client since they started and that fact alone is testament to the level of their expertise and service, especially in a city like Oxford which has a huge range of agents to choose from.
Professional, efficient, courteous
We have just exchanged on the sale of our house at OX2 9RF.
Like many house sellers, we went into this process with a very cynical view of estate agents. We were expecting the worst and to have to continually chase and cajole during the process.
Immediately upon meeting the manager of the Summertown branch of Penny Sinclair we felt assured - by his knowledge, frankness and openness about the selling process. All of this chimed with our practical experiences and real life. He made us a number of promises on signing. He kept every single one. Our house was on the market with a professional brochure and impressive web-presence within days. We had a full price offer (on which we have just exchanged) within a couple of weeks (our second visit). His team were well briefed and carried on the professional approach which he had conveyed to us.
We are incredibly grateful for his deft and empathetic handling of our buyers (and of us!) during what has been a stressful and intense period.
We will not hesitate to recommend Penny Sinclair.
Buying a property in Oxford
While searching for a property to buy in Oxford we had experience dealing with several local estate agents and Joe from Penny&Sinclair stood out thanks to his pleasant and attentive attitude to us as buyers. Joe tried to understand what our requirements are and offered multiple properties that could suit us. This strategy clearly benefits both buyers and sellers and so I would warmly recommend P&S to anyone selling or buying a property in Oxford.

Respuesta de Pennyandsinclair
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







