Very informative and provided information we requested i.e. scheduling reports, reporting system

Matt was extremely knowledgeable and helpful. He has delivered excellent training and also helped out with a system query.

He has followed up the training with a call to check that all the points required were covered and ensured that we had the relevant contact numbers & Slides.

Andre covered one of the organised session's due to Matt's absence, he was also extremely helpful.

Sam Gerrard and Grace Finn have been a great support in implementing Peoplesafe devices within our NHS trust. Responsive, patient and they deliver.

The roll out programme has also been manageable... with helpful resources / e-learning to induct staff.

We've been working with Rose and Sam at Peoplesafe for a number of years now, and they've always been very supportive and are constantly developing their products. We have a mix of eSIMs, physical devices, Pro app, SOS app and all are quality built, with a good support team too. They often check in to make sure everything is going well, and we always get a quick turnaround on orders or requests.

great after sales support

Customer services are always helpful.
They were able to guide a member of our staff on how to trouble shoot why her device wasn't working and managed to get it to work.

We had a great training session with Jason. Jason was very knowledgeable about the system and I found him very patient. What is even more impressive is the offer to reach out to them with further questions or queries and further requests for training.

Service great, people efficient but some devices have battery life issues and faulty inlet charging connectors

The slides of the presentation were too small to read. It was hard to hear the facilitator as the sound or the quality of sound was poor. Instead of a webinar, maybe a teams call would better suit

The service and the team are super helpful. I seek support for educational purposes, as an educator and the team were all out supportive.

Very happy with the service, most especially the safety and support they provide to clinicians like me.

The greatest customer service and great collaborative work to ensure our staff are safe. Thank you

Good advice followed by prompt delivery

My issue was dealt with promptly and efficiently, new unit ordered for me and received within a couple of days. The lady I spoke to was very efficient and helpful - great service thank you

Good communication and quick response.
Fast dispatch of equipment

good fast service vary happy with service

I recommend that staff who work alone be equipped with one of these safety devices. This equipment is reassuring because it provides a sense of security, knowing that even when you're alone, help is readily available in case of an emergency.

Very helpful. Smart way to feel safe at all times.

Katies Customer Service is excellent, thank you so much.

I had a positive experience with the customer team at peoplesafe. Laura Haiti was so patient with me and located the lost device in the same day so grateful for her help.