Peoplespartnership Opiniones 

Spoken with James Mercier this morning (called to escalate a compliant issue that Peoples Partnership have made even worse - meaning I was angry on the call. James handled the call diligently and with great professionalism, listened to my concerns and reviewed my comments/feedback objectively. Managed to calm the situation. Really pleased with his service. Excellent!

Stephen Mills was very helpful and efficient and, more than that, he was VERY pleasant - he made my day!

Several times emailing/calling them for two months now and they still can't seem to work out why I can't log in to my account. I am not the only one who has experienced problems logging in whereby you enter your one time passcode and it takes you back to the login page with no message or anything. Keep getting different people in support who respond several days later with scripted answers with the obvious possible solutions. This experience in dealing with them does not fill me with confidence. Roll on those long overdue pension reforms whereby the employee will be able to choose who they invest their workplace pension with instead of the employer.

This company is appalling, making promises that they do not keep, five different telephone agents giving five different excuses. They advertise that they pay your pension pot in three weeks from opting out. I’m now seventeen weeks and still haven’t received a penny. Please avoid this company at all costs and if you can’t then report them to trading standards and the Financial Ombudsman!!

Fantastic Service & support from Beth E and Ruby...
No at all good with sorting out this, I was delighted to have the support from Beth E and Ruby to get up to scratch. Thank you sooooo much. ))

This is an awful service;

I requested in June to transfer all my funds to another pension, which has not been actioned by September.

I was on hold whilst an agent looked into my enquiry in September without answering my enquiry placed me on hold for a long time then hung up never coming back.

I WOULD AVOID IT AT ALL COSTS.

Classic example of company that hang to my money just for a little longer with excuses.

They used my middle name initial (instead of the full word) during registration, which was never an issue while I was adding money to the pot.

Now I try to transfer it and they need to go through a "super sophisticated" check needing my passport AND signature, even though the passport doesn't include a signature and they don't have mine to check against anyway.

They obviously know that it's me on both accounts and asking for the transfer and this is just an excuse to delay the process and make some people give up.

So, you do you... I just let others know