PEPPERCORN Opiniones 

Hurtig service, men pakken hænger hos fragtfirma. Så har ikke modtaget endnu 😅

Har været fuldt ud tilfreds med at handle hos Peppercorn 😊

Alt er fint , ligesom på billed👌

Savner en hurtig tilbagemelding, når man har sendt en vare retur. Har endnu ikke hørt noget, efter en uge.

Fint - og hurtig levering

Bestilte for over 700 kr d. 22 aug. Ingen bekræftelses mail. Ikke en lyd selvom jeg har skrevet 2 gange. Men pengene blev trukket med det samme. Håber stadig på at få hvad jeg bestilte 🤞🏻🤞🏻🤞🏻

I can't believe how bad their customer service is. I bought a shirt and ten minutes later I cancelled the order via my confirmation email, having realised I got the wrong one, which is an EU consumer right.

No response so I emailed the next day. No response until Monday morning when I got told that the shipment had been processed but they'd try and stop it.

The parcel had been sent. Props on speedy shipping but they obviously had no communication between their customer service team and their packing team and have no system set up for process cancellations.

I was told I could only get a cancellation refund once I'd refused the parcel (in Ireland) and had to wait until it got back to Denmark.

I again tried to explain that I cancelled my order and did everything in my power to avoid this situation from happening, both for their business and myself as a customer.

After non responsive emails and asking for a refund, I eventually got one MINUS €12 postage charges.

No response after bringing this to their attention and asking to speak to a manager.

This order has now been refused in Ireland, is on its way back to Denmark and they've basically stolen money from me and are refusing to answer.

It's not just bad service, stealing money off customers brings this retail experience to a whole new level.

Jeg har før købt produkter fra peppercorn (via en partner), men kunne ikke finde den skjorte jeg søgte. Jeg ringede til Peppercorn, som var supersøde og tog sig tid til at finde skjorten.
Jeg bestilte 2 skjorter, en bluse samt en kjole tirsdag d. 25/2 ved middagstid. De ankom torsdag (to dage efter). Kjolen sad supergodt og jeg vidste, at de havde deb i samme snit med et andet print. Jeg bestilte kjolen og en cardigan torsdag aften (d. 27/2) og allerede lørdag morgen lå der en sms samt mail om, at pakken lå klar til afhentning.
Det et den hurtigste ekspedition, jeg nogensinde har oplevet med en webshop.
Kommer klart tilbage efter mere! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Har henvendt mig via mail vedr. produktspørgsmål. Får intet svar. Så jeg handler andetsteds!