Avoid Perfume Hut !!! Should be called Perfume sh..e .co.uk Purchased a Christmas present from perfume hut and they intentionally sent a different model to which was a cheaper model customer ope... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Avoid Perfume Hut !!! Should be called Perfume sh..e .co.uk Purchased a Christmas present from perfume hut and they intentionally sent a different model to which was a cheaper model customer ope... Ver más
La empresa ha respondido
Slight delay with the delivery, but when I emailed Perfume Hut they were on to it straight away. I was very pleased with the service and goods that I received.
I bought a few perfumes and am amazed by not only the packaging, but the bottles are works of art and the scents are just heavenly. Customer Services alone deserves 5 stars, keeping you informed... Ver más
Happy with my purchase of Jean Lowe Ombre, arrived within timeline given by Perfume Hut, thanks for keeping me upto date with progress of order through tracking. Will be purchasing more later
In 2013, an independent fragrance enthusiast had a vision to enrich our senses with quality fragrances and accessories from around the world. Perfume Hut is the realisation of this dream.
124 City Road, EC1V 2NX, London, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer service, Amazing products, very high quality stuff at affordable prices, definatly recommend ordering from them :)
I bought something by mistake but they refused any return and were rude to me about it.

Respuesta de Perfume Hut
I had a problem with the electric bakhoor burner, asked for support and the store owner left my message chat half completed and offered no solution. I will be approaching the payment provider for a refund as the product is not as I expected it to be and the level of service is simply not good enough.

Respuesta de Perfume Hut
This was a lovely product it was a very quick delivery too. I bought the Nabeel bakhoor alongside the electric burner. This fragrances the house very quickly only downside is that it burns for 90 seconds at a time switches off and you need to put it on again. Also after a couple of times of it being on it needs charging. Other than that, its a good way of fragrancing your home quickly as the bakhoor lasts for quite some time even after it has gone off.

Respuesta de Perfume Hut
Excellent customer service, they have been very helpful in solving an issue with my order

Respuesta de Perfume Hut

Respuesta de Perfume Hut
Would definitely recommend purchased a bakhoor burner couldn't be more happy. Had a problem with setting it up the person was so helpful explaining it. Such good quality item from perfume hut thank you so much.

Respuesta de Perfume Hut

Respuesta de Perfume Hut
No issues quick delivery and well packed, Good comms

Respuesta de Perfume Hut
I received my incense burner without a lid.
Got a replacement lid sent out on Friday 30th, and today is the 6th and still waiting.
Only gave 3 star because I got the main part of the item, if not it would have been a 1 star. Poor

Respuesta de Perfume Hut
I purchased 2 e-bahkoor burners from Perfume Hut and they are fantastic. The delivery was fast and the service was fantastic. I was provided 2 additional items as gifts, which was totally unexpected. I will be purchasing from this place again. Great service, thank you Perfume Hut.

Respuesta de Perfume Hut
I purchased the Home Pod Bukhoor eBurner - It's perfect, so easy to use and makes a beautiful home decor piece! The service was great, the item was well packaged and arrived so quickly! Would highly recommend Perfume Hut

Respuesta de Perfume Hut
I ordered myself the round car bakhoor eburner and I love it A.l.
Who has time for the coal thing anymore?? bye! lol
Masha Allah my eburner and bakhoor were packaged perfectly, I got free delivery and it arrived 2 days after it was dispatched Alhamdulilah.
The owner is soo nice, courteous and helpful Allahumma baarik 10/10 and any and all questions and enquiries I had were addressed promptly and politely Alhamdulilah.
Others that have seen it are impressed interested in it and think its soo cute ,my friend posted a video of it in use on snap and insta and another sister is looking to purchase 1 now A.l. so that's good.
I'll deffo be back when I run out of my Nabeel Nasaem Oudh insha Allah . If the delivery is still free of course 😉
Jazaakallahu Khayr/an Perfume hut, Appreciate you🙂👌🏾

Respuesta de Perfume Hut
I love my electric bakhoor burner and the fragrance is amazing ! I ordered for a gift to my friend but I kept it at the end 😊and ordered more boxes of incenses . The delivery was a bit slow because it was out of stock , but I received the burner in 10 days time . I ordered more few boxes incenses and the shipping was in 2 days . Excellent customer service and products. Highly recommend .
Bought an electric burner n some bakhoor for a gift. Arrived well packed n very quickly. I got a nice follow up text to check everything was ok. Update: item was faulty and received odd poor comms when trying to rectify. Would not recommend seller

Respuesta de Perfume Hut
Delivery was quick, and customer service was amazing. I felt an queries i had were listened to and addressed immediately. Inshallah will be ordering again from this website.

Respuesta de Perfume Hut
Should be called Perfume- Sh-t.co.uk
Bakhor smelt of nothing in the box or burning threw it in the bin as not FIT for PURPOSE.
Creed perfume smells like watered-down Toilet Duck in fact Toilet Duck smells better ( in my opinion)
£23.57. Wasted...Save your money buy elsewhere.
●Avoid This Seller●Cant give minus stars or would have.Owners have lodged a complaint to Trustpilot that my review is unfounded?Unfortunately for Perfume-Sh-t I have proof of Purchase,Proof of delivery & have forwarded required info onto Trustpilot,Who Verified my purchases from Perfume-hut.co.uk.<<< from credit card receipt etc.
●AVOID THIS SELLER●
No offer of replacement or refund to date but didn't expect anything different having sampled their products.In fact they are now stating they have no record of my Transaction,WOW their incompetence is much much better than their products ( In my unbiased opinion) Read review (15th down from 9th July 2020)on their reviews for another genuine review,One i wished I had read before purchase :-(
●AVOID-AVOID-AVOID● YOU HAVE BEEN WARNED●
kindest regards in these troubled times.

Respuesta de Perfume Hut
I ordered the Black and Gold Electric Bukhoor burner; the owners rang me a few days later to say it was out of stock and can send a different colour to which I agreed, and it was delivered within a few days. I appreciated the customer service and honesty and the bukhoor burner is excellent-no need for coal anymore!
Got all my items on time. Alhamdulillah. Very happy with the item. Jazakallah khairun

Respuesta de Perfume Hut
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.