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Perfume Direct Opiniones 

1835
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I googled the aftershave i was after and come across Perfume Direct which was much cheaper than other online stores. Great service from buying the product to it being delivered within a few days. Woul... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking for some nice perfume for a friend’s special birthday. I came across perfume direct, very good prices and was here within a couple of days, very good customer service!!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered again from Perfume Direct & again they haven’t let me down, Purchase arrived quickly & as usual is a beautiful scent at a great price.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Big choice, hard to decide, ended up buying 3 products all on offer. Really pleased with my purchases. Quick, efficient process from start to finish. Have used this company for several years, I keep r... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Perfumería
  2. Proveedor de productos de belleza
  3. Proveedor de cosméticos y perfumes
  4. Proveedor de fragancias, aromas y saborizantes
  5. Tienda de salud y belleza
  6. Tienda de artículos para el cuidado personal

Escrito por la empresa

Perfume Direct is a UK-based online fragrance retailer specialising in genuine designer perfumes, aftershaves and beauty gifts at competitive prices. Founded in 2018 in Manchester UK - we stock a wide range of women’s perfumes, men’s fragrances, gift sets and everyday beauty essentials from leading brands including luxury, premium and classic favourites. Our top brands include Jimmy Choo, Calvin Klein, Montblanc, Dolce & Gabbana, Mugler, Hugo Boss, Paco Rabanne, Issey Miyake & Prada. All products sold by Perfume Direct are authentic and sourced from trusted authorised distributors across the UK and Europe. We do not sell counterfeit or imitation fragrances - every item is stored and dispatched from our UK warehouse to ensure quality, freshness and accurate batch handling. Our aim is to make premium fragrance more accessible. Customers shop with us for discounted designer perfume, hard-to-find scents and seasonal gifts without paying high street prices. Whether you are buying a signature scent, a present for a birthday, Christmas or Mother’s Day, or simply replacing an everyday favourite, we focus on reliable service and clear pricing. We offer fast UK delivery, flexible payment options and a 60-day returns policy so customers can order with confidence. Our customer support team handles order queries, delivery updates and product questions to make online fragrance shopping straightforward. Thousands of customers choose Perfume Direct each year for authentic fragrances, dependable delivery and value.

Our promise to you

Escrito por la empresa

As a small, family run business...
We believe buying fragrance online should be simple, fast, and completely trustworthy. That’s why every product we sell is a 100% genuine designer fragrance, sourced from trusted suppliers. All orders are picked, packed, and dispatched from our UK warehouse, ensuring fast delivery and products that arrive safely and in perfect condition. We offer competitive pricing with significant savings compared to RRP, making luxury fragrances more accessible. Our checkout is secure and supports trusted payment methods, so you can shop with confidence. If something isn’t right, we offer easy 60-day returns, so you have plenty of time to make sure it’s right for you, with hassle-free refunds if it’s not. If you ever need help, you can contact our UK-based customer support team at support@perfumedirect.com and we’ll fix it quickly and fairly.

Free & Fast Delivery!

on all orders over £50.

Tracked & signed via Royal Mail 48.

Información de contacto

60 Day Returns

We offer an extended 60 day returns policy to all our valued customers

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1835)

1044 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Best price on the market

Best price on the market, shipped quickly and securely. Very happy! Will use again in the future.

7 de julio de 2026
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Respuesta de Perfume Direct

Thank you for your fantastic review! We're so pleased to hear you found the best price and that your order arrived quickly and securely.

Knowing you had such a positive experience means a lot to us, and we're delighted you'll be shopping with us again. We look forward to welcoming you back soon! 😊

Valorada con 5 estrellas sobre 5

Good service!

30 de junio de 2026
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Respuesta de Perfume Direct

We are super pleased to hear you had such a great experience shopping with us! We can't wait to service you again soon!

Valorada con 1 estrellas sobre 5

Hello,

Hello,
I would like to make a complaint about my order. I searched for a perfume, but your app showed an aftershave instead. I accidentally ordered it because it appeared in the perfume search results.
I requested a return, but it has not been accepted. The product is unused.This has been the worst purchase experience I've ever had. The return and refund process has taken far too long, and I'm extremely disappointed with the service. I expected much better. Please resolve this issue as soon as possible.

2 de julio de 2026
Opinión espontánea
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Respuesta de Perfume Direct

Hi Robin,
I hope you are well.
I am sorry to hear you purchased the incorrect item! I have had a look at this men's cologne and can't see it active in a perfume category however I will of course check this out and pass this onto the relevant team.
I can see a member of our team has been emailing you directly regarding your return and how to create the return request so we can approve it. Please navigate to your mailbox for this email. If you have any other queries please do not hesitate to get in touch!
Thanks
Perfume Direct

Valorada con 5 estrellas sobre 5

Found the aftershave I have been…

Found the aftershave I have been searching for and was so happy you had it. Delivery was quick and service was great 👍🏻 thanks so much 😁

6 de julio de 2026
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Respuesta de Perfume Direct

Thank you so much for your fantastic review! We're so pleased we had the aftershave you'd been searching for and that it arrived quickly. It's great to hear you were happy with both the product and our service. We really appreciate your support and hope to see you again soon. Enjoy your fragrance!

Valorada con 4 estrellas sobre 5

Nice perfume

Nice perfume, easy ordering, but delivery time quite long

29 de junio de 2026
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Respuesta de Perfume Direct

Hi,
Thank you for your review:) We are glad to hear you liked our fragrance choice and the ease of ordering.
I am so sorry your parcel took 5 working days to get to you. I can see this was dispatched the next working day however it took Royal Mail 4 days to deliver! Our standard delivery is Royal Mail's tracked 48 service and so I apologise for the delay and any inconvenience caused here.
Thanks
Perfume Direct

Valorada con 5 estrellas sobre 5

Repeat customer

Repeat customer
Always satisfied with product and service

6 de julio de 2026
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Respuesta de Perfume Direct

Thank you for your loyalty:) We are happy to hear you enjoy purchasing from us!

Valorada con 5 estrellas sobre 5

Quick delivery and well packaged

Quick delivery and well packaged. I would buy from this company again.

6 de julio de 2026
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Respuesta de Perfume Direct

Thank you so much for your review, Sarah! It is great to hear your item arrived quickly and safe:)

Valorada con 5 estrellas sobre 5

Perfume delivered on time

Perfume delivered on time. Boxes intact. Good value for money

26 de junio de 2026
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Respuesta de Perfume Direct

Thank you for your review! We're delighted to hear your order arrived on time, everything was well packaged, and you found great value with us. We really appreciate your support and hope to see you again soon!

Valorada con 5 estrellas sobre 5

Lacoste aftershave

My order arrived promptly and was well packaged

3 de julio de 2026
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Respuesta de Perfume Direct

Thank you for your review! We're delighted to hear your order arrived on time, everything was well packaged, and you found great value with us. We really appreciate your support and hope to see you again soon!

Valorada con 5 estrellas sobre 5

Came very quick exactly as I ordered…

Came very quick exactly as I ordered and was wrapped well

25 de junio de 2026
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Respuesta de Perfume Direct

Thank you for your great review! We're so pleased to hear your order arrived quickly, was exactly as expected, and was well packaged. We really appreciate your support and look forward to serving you again soon.

Valorada con 5 estrellas sobre 5

100 mls Vera Wang Perfume …

This was an excellent company to deal with .. very professional the Perfume was delivered very quickly well packaged .. I will buy from them again .. and I would highly recommend them . A very Good Price and delivery by The Royal Mail ..
Martha Caramitsos

3 de julio de 2026
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Respuesta de Perfume Direct

Thank you so much for your wonderful review! We're delighted to hear you were happy with our service, speedy delivery, packaging, and great prices. Your recommendation means a great deal to us, and we're thrilled to hear you'll be shopping with us again.

We look forward to welcoming you back soon!

Valorada con 1 estrellas sobre 5

Order was delivered to wrong address

Order was delivered to wrong address, contacted perfume direct and 7 days later still no response from them

2 de julio de 2026
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Respuesta de Perfume Direct

Hi Jess,
I am so sorry on behalf of the courier that your item was delivered incorrectly. This is not the usually standard we aim to provide.
I can't locate a ticket under your email address within our customer service platform. Please could you email us at: suuport@perfumedirect.com and a member of the team can help with your query.
Thanks

Valorada con 5 estrellas sobre 5

NoComplaints

Ordered perfume at a good price and arrived on time

3 de julio de 2026
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Respuesta de Perfume Direct

Thank you for your lovely review! We're delighted to hear your order arrived on time and you found great value with us. We really appreciate your support and hope to see you again soon!

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