We've been using Pero for a number of years. Our previous dogs did well on their Truline product and our current dogs thrive on the gluten free Chicken and Rice. The subscription gives a useful sa... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The wrong food was delivered but the response and resolution was excellent. No one deliberately makes errors … all you can expect is that are resolved quickly and politely.
La empresa ha respondido
Im a returning customer because my dog is allergic to half the world and this is the one dog food I have found that contains none of his allergens - other than really expensive bespoke diets. Delivery... Ver más
Moved my 6 hard working Cani cross/bikejor dogs onto trueline 75/25 working. Absolutely thriving on it. Noticed a difference in their coats and they are holding weight well on it. I’ve tried so many d... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Pero
Escrito por la empresa
Pero was originally developed as a result of our own dogs being reluctant to eat any available mainstream brands in the 1980’s.
Having had enough of this problem, we took matters into our own hands and started blending our own natural dog foods, which became a massive hit with our dogs. We soon recognised the demand for an all natural completely balanced dog food, thus Pero was born. Today, the range includes 14 unique recipes, each offering a variety of flavours and formulas to meet the diverse needs of all dogs. These recipes are free of artificial colours, additives, or preservatives, and are loved by dogs all over the UK. We provide free next-day delivery on all orders over £25, along with exclusive discounts on multi-bag and subscription purchases. Plus, you’ll earn reward points with every order, which can be redeemed for even greater savings!Información de contacto
Unit 4 Penygroes Industrial Estate , LL54 6DB, Penygroes, Reino Unido
- 01690710457
- info@pero-petfood.co.uk
- pero-online.co.uk
Trial Packs now available
4,9
Excelente
309 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great food Godfrey loves it
Great food Godfrey loves it, service is fantastic , good delivery service, would recommend you in a heartbeat
7 de mayo de 2025
Respuesta de Pero
Thanks Bryan!
Ease of ordering
Ease of ordering
Good quality food which Henry finishes in one go
Quick delivery
12 de mayo de 2025
Respuesta de Pero
Thanks for the review Annabel!
Respuesta de Pero
Thanks Kath!
Respuesta de Pero
Thanks Vicki!
Great products @ Pero
Great products @ Pero! Delivery was quick and packaged well. Food is excellent quality and if the dog could type (and she had her own phone) I am sure she would also give 5 stars for this local product.
14 de abril de 2025
Respuesta de Pero
Thanks for the review Catherine!
Excellent company
Excellent company. Good nutritional dog food. Delivery on time.
My dog loves it.
14 de abril de 2025
Respuesta de Pero
Thanks Lorraine!
The pooches love it
Easy ordering. Fast delivery.
My dogs love it. They seem happy , healthy and their coats are nice and silky.
2 de abril de 2025
Respuesta de Pero
Thanks Michele!
All good.
Easy to order and quick delivery. Points system is good. Dogs doing well on the food.
3 de abril de 2025
Respuesta de Pero
Thanks for the review!
Good quality dog food at a reasonable price delivered to your door
We find it a good quality dog food at a reasonable price which our dog wolfs down and she seems to thrive on it. People often remark how her coat is in such a good condition. We order the food by subscription which works well, we receive a discount compared to a one off order and it means we do not run out. Furthermore, it’s easy to adjust the times between deliveries and cancel deliveries. The food always arrives promptly.
26 de marzo de 2025
Respuesta de Pero
Thanks for the great review Mike!
Customer service/Support are excellent
Customer service/Support are excellent. Very helpful. I have had to request early and late delivery on my order with no hassle and my orders have been delivered the next day.
14 de marzo de 2025
Respuesta de Pero
Thanks for the review John!
Our Dog loves the food
3 times we have ordered the bags of food & 3 times we have received it within a couple of days. The food is very goos quality and sent in well sealed water tight bags. The fact that our dog loves the food makes whole experience one of positivity.
4 de marzo de 2025
Respuesta de Pero
Thanks for the great review Martyn!
Shopping is easy
Shopping is easy. The website is straightforward to use and the products clearly illustrated and described, including nutritional information. Shipping is also speedy and unfussy, given that I live in the Highlands and many companies either won't deliver or charge extra. All in all a very good company.
5 de marzo de 2025
Respuesta de Pero
Thank you for the awesome review Donna!
Excellent service and helpful friendly…
Excellent service and helpful friendly staff
5 de marzo de 2025
Respuesta de Pero
Thanks Jan!
Easy to order, excellent service
Easy to order, quick delivery, very pleased.
Food exceptional suits both our dogs better than previous food. Good value for a 'super premium' food.
5 de marzo de 2025
Respuesta de Pero
Thanks Robin!
Quality food, quick delivery
Extremely quick delivery, fantastic quality dog food, easy repeat subscription service and the only food suitable for my dog with EPI
11 de marzo de 2025
Respuesta de Pero
Thanks Laura!
Over the moon
Over the moon with my order. My dog is extremely fussy and I bought the Staffy dry food and fussy eater trial packs and he loves them both! Will definitely be ordering again!
3 de marzo de 2025
Respuesta de Pero
Thanks for the review Jo, we're so happy your fussy pooch is loving the food!
Good quality dogs look great
Easy to order, arrives quickly, good value. Any problems the customer service is great
25 de febrero de 2025
Respuesta de Pero
Thanks for the review Jane!
Excellent dog food
Excellent dog food, good quality, reasonably priced, my dog loves it. Also, the delivery is excellent, really quick.
4 de marzo de 2025
Respuesta de Pero
Thanks for the review Ana!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.