These Alarms should be free to anyone who has lived, worked and paid National Insurance for most of their working Live. My Friend in Scotland got hers free from the national Health, my Children are pa... Ver más
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Consulta las opiniones de los clientes
The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... Ver más
La empresa ha respondido
I have had my personal alarm for about 2 weeks when I had a blowout on my car. The airbags activated and the alarm called the control centre who in turn called the police. It saved me a lot of time a... Ver más
Easy to order pendant alarm on line and I didn’t need assistance it was all very straight forward. Installing the alarm after setting up the account was very easy with the system talking you through s... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de asistencia médica de emergencia
- Cabina para llamadas de emergencia
- Servicios de asistencia médica a domicilio
- Ayuda a domicilio
- Proveedor de equipos de asistencia para la movilidad
- Cuidado de personas mayores
Escrito por la empresa
Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.
Información de contacto
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Reino Unido
- 0800 085 8032
- enquiries@taking.care
- personalalarms.ageuk.org.uk
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Excellent customer service
Excellent customer service . So glad we got one . Piece of mind

Respuesta de Personal Alarms from Age UK Trading
Only used when alarm gone off…
Only used when alarm gone off accidentally but always polite and helpful.

Respuesta de Personal Alarms from Age UK Trading
Because I live in s barn with very…
Because I live in s barn with very thick walls mobile reception very bad. This alarm was able to receive a signal and I can connect through my mobile which I always carry with me. As yet have only used it for testing. Hope I never have to!

Respuesta de Personal Alarms from Age UK Trading

Respuesta de Personal Alarms from Age UK Trading
Personal alarm - a two - way process
My personal alarm is as requested ; and it turns out to be a very stylish wrist watch ! I received clear information about how the alarm process works . But unfortunately it arrived in a box which did not contain the equally important Key Safe . Which suggests that my personal circumstances - no family or keyholder friends - was not adequately understood/registered.

Respuesta de Personal Alarms from Age UK Trading
The service I received after I used my…
The service I received after I used my alarm helped me to calm down and deal with situation.

Respuesta de Personal Alarms from Age UK Trading
Delivery was rapid
Delivery was rapid, installation was straightforward, testing the line was incident free, and the pendant stood the shower test with flying colours - i.e. it was water proof!

Respuesta de Personal Alarms from Age UK Trading
Efficiency in handling my transaction.

Respuesta de Personal Alarms from Age UK Trading
Very easy to set up and use
Very easy to set up and use. Efficient service.
Gives some peace of mind to the wearer and family.

Respuesta de Personal Alarms from Age UK Trading
Wonderful and helpful people to help…
Wonderful and helpful people to help set up and manage this excellent service. My Mum has this, it's fantastic peace of mind for us both. I certainly recommend them to everyone wanting "protection " for a vulnerable person.

Respuesta de Personal Alarms from Age UK Trading
Phone answered very quickly when I…
Phone answered very quickly when I checked my unit

Respuesta de Personal Alarms from Age UK Trading
Alarm was well tested out by you in 7…
Alarm was well tested out by you in 7 locations in and near home.Design of pendant good so that it doesn't go off accidentally.

Respuesta de Personal Alarms from Age UK Trading
Excellent service
Easy to arrange, easy to install,
We have only used it twice and both of them was by accident when My Mum pressed the alarm by mistake, the company rang us within seconds, they were very understanding that it haf been pressed by accident, both times the caller was really polite and friendly to talk too, checking Mum was alright, the alarm when pressed is loud, Mum wad able ti speak to the caller from another room from where the device is installed with no issue, would highly reccomend, gives us the family piece of mind knowing if Mum is in the house by herself and anything was to happen there's help at hand to allert us

Respuesta de Personal Alarms from Age UK Trading
Help in an emergency
The answer from the call centre was very quick when I pressed the button on the pendant. The handler was efficient, and calm and her questions were to the point and searching. Whilst attempting to assess the situation, she was reassuring me. I felt that I had confident help and support. Thank you.

Respuesta de Personal Alarms from Age UK Trading
great device…
This device does so much more than many others. in particular, it works anywhere . not tied to a base station .

Respuesta de Personal Alarms from Age UK Trading
I have been delighted with the service…
I have been delighted with the service you provide with the alarm. There is always a person who answers the alarm. I did have to use it after a fall, and my neighbours were with me in no time, and the emergency services arrived ten minutes later.
I have knocked off a star because of the design of the wrist alarm which comes undone unless I use a rubber band to hold the strap in place.

Respuesta de Personal Alarms from Age UK Trading
Prompt delivery
Prompt delivery, helpful to set up and when accidentally pressed button an extremely quick response.
Easy to use and also no need for landline which is really helpful

Respuesta de Personal Alarms from Age UK Trading

Respuesta de Personal Alarms from Age UK Trading
Reliable help when needed
I have had a fall when I broke my hip when I was in the garden. The paramedics were sent to me. When I fell at home I had a quick response and key holder was soon with me. I rate this as good help.

Respuesta de Personal Alarms from Age UK Trading
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