These Alarms should be free to anyone who has lived, worked and paid National Insurance for most of their working Live. My Friend in Scotland got hers free from the national Health, my Children are pa... Ver más
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Consulta las opiniones de los clientes
The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... Ver más
La empresa ha respondido
I have had my personal alarm for about 2 weeks when I had a blowout on my car. The airbags activated and the alarm called the control centre who in turn called the police. It saved me a lot of time a... Ver más
Easy to order pendant alarm on line and I didn’t need assistance it was all very straight forward. Installing the alarm after setting up the account was very easy with the system talking you through s... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de asistencia médica de emergencia
- Cabina para llamadas de emergencia
- Servicios de asistencia médica a domicilio
- Ayuda a domicilio
- Proveedor de equipos de asistencia para la movilidad
- Cuidado de personas mayores
Escrito por la empresa
Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.
Información de contacto
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Reino Unido
- 0800 085 8032
- enquiries@taking.care
- personalalarms.ageuk.org.uk
4,7
Excelente
238 opiniones
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Wonderful service.
Helpful, efficient service from the beginning. Fast response when pressing the alarm…fortunately only to test so far & accidentally knocked alarm on a couple of occasions! Advisors always very pleasant.
Wonderful service all round, would certainly recommend!
24 de marzo de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi Julia,
We are so pleased to hear about your positive experience with our service, especially the quick response times. It's wonderful to know our advisors have been pleasant and helpful. Thank you for your kind words and recommendation!
Kind regards,
Hilary
Speed of response
When I had a fall recently the response from my alarm was first rate , my family were alerted and although I didn’t need outside help at that time if I did it would have been here ASP . I can’t praise it highly enough , I feel safe .
10 de junio de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi Margaret,
We are so glad to hear our alarm system provided such a prompt and reassuring response during your recent fall. Knowing you feel safe is incredibly important to us, and we appreciate you sharing your positive experience.
Kind regards,
Hilary
I couldn’t live without it
I couldn’t live without it. It makes me feel safe when I am walking in the garden and indoors .Plus my Family know I am wareing it and know if I have an accident they will know quickly.
6 de julio de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi,
We're so happy to hear our product provides you with such a strong sense of security, both indoors and out. Knowing your family is reassured brings us great satisfaction. Thank you for sharing your positive experience!
Kind regards,
Hilary
Happy !!
Because i had no other option but to change my care link due to council now not doing it !
11 de mayo de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi Vivki,
We appreciate you sharing your experience with us and glad we were able to support you in your change.
Kind regards,
Hilary
Very easy to setup
21 de mayo de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi Una,
Thank you for your kind feedback.
Kind regards,
Hilary
I have had my personal alarm for only a…
I have had my personal alarm for only a few weeks and so far everything has worked perfectly.No problems at all.
6 de julio de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi Mary,
We are so glad to hear that your personal alarm has been working perfectly for you! We appreciate your positive feedback.
Kind regards,
Hilary
Has been a very positive and essential…
Has been a very positive and essential service on many occasions and will continue to do so.
2 de julio de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi Sheila,
We're so glad to hear our service has been consistently positive and essential for you. We appreciate your kind words!
Kind regards,
Hilary
Excellent in every way
Excellent in every way, every thing stated over the phone and in the literature has been delivered. Great value for money.
2 de marzo de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi David,
We're so happy to hear that we delivered on our promises and provided great value. Thank you for your wonderful feedback!
Kind regards,
Hilary
Request for review sent to wrong person email-poor managment of personal detailsou have sent the request for a review…
You have sent the request for a review to a totally different customer. The names do not match. Surely this is a breach under GDPR guidelines.
Very poor service in relation to managing personal data
4 de julio de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi Pauline,
We're truly happy to hear you had such a positive experience with us. Thank you for your wonderful feedback!
Kind regards,
Hilary
Respuesta de Personal Alarms from Age UK Trading
Hi,
Thank you for your kind review, we very much appreciate it.
Kind regards,
Hilary
keeping safe…
it gives me piece of mind ,i have only had to contact them once , which was dealt with quickly
29 de junio de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi,
We're so glad to hear we provide you with peace of mind and that our team was able to assist you quickly when you needed us.
Kind regards,
Hilary
Very helpful staff and efficient and…
Very helpful staff and efficient and get the right help when required
5 de julio de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi Margaret,
We're so happy to hear our team provided such helpful and efficient service. We appreciate your kind words!
Kind regards,
Hilary
I have had an alarm for some time
I have had an alarm for some time. I've had about about 3 calls on it. Every one has been answered virtually immediately and action taken straight away and dealing with extremely pleasant and knowledgeable operators. Happy bunny
5 de julio de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi George,
We are so pleased to hear about your positive experiences with our alarm service and the prompt, helpful assistance you've received from our team. We truly appreciate you sharing your feedback!
Kind regards,
Hilary
Respuesta de Personal Alarms from Age UK Trading
Hi Mary,
We are so glad to hear that you had such a positive experience with our service. Your kind words mean a lot to us!
Kind regards
Hilary
I checked various websites to see what…
I checked various websites to see what was available. I found that this alarm was exactly what was the alarm that suited my needs. Plus it now gives me confidence now that I am finding walking and standing difficult and unsteady. Easy to set up and makes me feel more safe and secure
14 de junio de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi James,
We're so glad to hear our alarm provides you with confidence and a sense of security, especially as you navigate new challenges with walking and standing. We appreciate you sharing your positive experience and finding our product easy to set up. Thank you for your kind words!
Kind regards,
Hilary
It’s great to have the reassurance of…
It’s great to have the reassurance of the alarm
4 de julio de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi,
We're so happy to hear our alarm provides you with reassurance. Thank you for sharing your positive feedback with us!
Kind regards,
Hilary
Respuesta de Personal Alarms from Age UK Trading
Hi Pam,
Thank you for sharing your feedback about our helpful Customer Service team. We really appreciate it.
Kind regards,
Hilary
The personal alarm appears to be satisfactory…
The personal alarm appears to be working well even though I have not yet needed to press the alarm. My only complaint is that I seem to be forever charging it up, although I do accept that I get almost daily texts/emails warning me that the charge is down to 20%/10%. I assume this is due to the fact that the alarm is permanently connected to the GPS system
3 de julio de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi Tony,
We appreciate your feedback and are glad to hear the alarm is working well for you. We understand your concern about the frequent charging notifications. The continuous GPS connection does contribute to battery usage, if you have any further concerns, please feel free to contact our Customer Service team on 0800 0121321.
Kind regards,
Hilary
A very prompt reply
A very prompt reply to my alarm going off late at night gave me great confidence in the system. The responder was both courteous and efficient, despite the alarm being a
mistake and entirely my fault.
2 de julio de 2026
Respuesta de Personal Alarms from Age UK Trading
Hi Mike,
We're glad to hear our prompt response to your alarm provided confidence in our system. We appreciate you acknowledging our team's courtesy and efficiency, even when the alarm was unintentional.
Kind regards,
Hilary
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