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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would highly recommend Stephen from Pestforce. We had a problem with rats, which we could hear running along the pipes underneath our kitchen floor, and Stephen came out to investigate. He wa... Ver más

Valorada con 5 estrellas sobre 5

Dan came in the time frame quoted and was considerate of the property. He made a thorough inspection but was unable to find any wasp activity or nest. As nothing was found he made no charge despit... Ver más

Valorada con 5 estrellas sobre 5

Toby Neilson came out to remove an angry wasp nest on Saturday. He was prompt and efficient, friendly and polite a stand up guy. He was knowledgeable and enthusiastic about wasps. I would not hesitate... Ver más

Valorada con 5 estrellas sobre 5

Rang Pestforce as we had a furry visitor who made himself comfortable and didn't want to leave, tried the usual over the counter stuff including electric devices, nothing worked. Joe came round did... Ver más

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Información sobre la empresa

  1. Empresa de fumigación y control de plagas
  2. también en la categoría
  3. Servicio de control de aves

Escrito por la empresa

Pestforce UK provides fast and effective pest control services across the United Kingdom. Contact us today for trusted advice and professional services that will help keep you pest-free. Across all platforms we are the most reviewed pest control company in the UK with over 23,000 reviews.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

204 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(204)

48 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Very poor service

Very poor service. Was offered a guaranteed service to remove fleas for a fixed fee of £200, numbers didn't reduce, they came back to treat a week later, still the remained. It's now been 4 weeks and I'm being told to use a company thermakill if I want a guaranteed service. I filed a complaint 10 days ago however I've still not heard back.

9 de agosto de 2024
Opinión espontánea
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Respuesta de Pestforce UK

Thank you for allowing us to resolve this complaint. As per our conversation we were pleased we could come to an agreement following this situation. We always strive to deliver the best service and ensure every customer gets the resolution they want to their pest problem

Valorada con 1 estrellas sobre 5

POOR CUSTOMER SERVICE

I haven't used this company for my pest issue as I am still waiting for a call back after phoning the Stockport office yesterday morning and leaving a voicemail and trying again yesterday afternoon - again no reply. I eventually rang the emergency phone 0333 number and they took my contact details. The person I was speaking to tried himself to ring Pestforce Stockport for me, but again no reply.
I have contacted another company and they are coming to see me tomorrow. Very poor customer service.

21 de agosto de 2024
Opinión espontánea
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Respuesta de Pestforce UK

We are really sorry on this occasion that we could not communicate sooner. We hope your pest problem was resolved. If we can still be of assistance please reach out.

Valorada con 5 estrellas sobre 5

Extended course of tratment to remove rat infestation …

Recently completed an extended course of 'treatment' to eradicate rat activity from our house. Unfortunately not fully dealt with by the previous owner. Rob May arrived very promptly after the initial call and organised the bait and traps. After establishing the entry point (and us having to take up existing decking and organise a visit from Wessex Water - who were also brilliant) we eventually were able to solve the problem - poor drain installation by the property developer. The service was good value and Rob was efficient and reliable, with good communication, follow up arrangements and reports. Thank you.

25 de julio de 2024
Opinión espontánea
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Respuesta de Pestforce UK

Thank you Rosy for this top review! Really made our week!

Valorada con 5 estrellas sobre 5

Great honest service.

Great honest service.
Willing to do the extra mile to get things sorted

1 de agosto de 2024
Opinión espontánea
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Respuesta de Pestforce UK

Thank you Zamir!

Valorada con 5 estrellas sobre 5

Ants in my kitchen!

Nathan from Pestforce Leicestershire was very professional and quite a personable and friendly chap. Highly recommend his services. He was quite thorough and 'fingers crossed' pesky ants make no return. Keep up the great work Nathan, you're a diamond!

8 de julio de 2024
Opinión espontánea
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Respuesta de Pestforce UK

Thanks so much Harry!

Valorada con 1 estrellas sobre 5

Never again

Never again. Terrible.

4 de junio de 2024
Opinión espontánea
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Respuesta de Pestforce UK

We are really sorry that we did not meet your expectations. Please reach out to our office team and we will look to resolve where we can.

Valorada con 1 estrellas sobre 5

Worst experience ever

Worst experience ever.
I don’t understand how did they get the other reviews.
They came with lots of promises and the first appointment was overall good, he put some cockroaches gel and some traps,
On second appointment he came and watched the traps and said that we doing good and left.
I was very surprised when I got the invoice for that.
When I called the office they were very polite but helpless.
Is being 2 months now that I’m waiting for their quote for yearly contract.

11 de enero de 2024
Opinión espontánea
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Respuesta de Pestforce UK

We are very sorry you have not been happy with our service on this occasion.

Thank you for taking our call this morning and for taking the time to leave feedback.

As discussed, we aim to always provide an excellent service.

We will as requested today send through a Service Level Agreement Proposal (SLA) for your venue.

We hope to work with you moving forwards and deliver a service that exceeds your expectations.

Valorada con 5 estrellas sobre 5

Fantastic service

From the initial contact with Alison, I found pest force west London extremely helpful and efficient in dealing with my enquiry. Mathew who visited my property was both informative and very efficient in his survey and report, as was Sean on his follow up and recommendations. I have hesitation recommending pest force west London.

20 de febrero de 2024
Opinión espontánea
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Respuesta de Pestforce UK

Really appreciate the feedback Mohsen! Thank you!

Valorada con 5 estrellas sobre 5

Pest force are amazing

Pest force are amazing. They were so kind and supportive. My children and I were terrified when our home was infested with mice. It was a nightmare and Pest force saved the day. They eliminated the problem completely and we can now live in peace. Matt, Mark, Alison, the whole team are truly wonderful! Thank you pest force.

1 de enero de 2024
Opinión espontánea
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Respuesta de Pestforce UK

Thanks so much for the awesome review Jasmine!

Valorada con 1 estrellas sobre 5

Don't bother on the Isle of Wight

Used on Isle of Wight
Appointment 1 - an hour late, no apology
Appointment 2 - 2 hours late because he forgot, no apology. Sent him away as we were on our way out
Appointment 3 - still waiting for him to show many months later

25 de febrero de 2023
Opinión espontánea
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Respuesta de Pestforce UK

We are sorry to hear that you have experienced this service. It would be great if you could get in touch at isleofwight@pest-force.co.uk as we cannot find any customer of your name that we have serviced in recent weeks. Many thanks Pestforce

Valorada con 5 estrellas sobre 5

wasps nest

Ray came round within 24 hours of ringing, got rid of wasps nest in the roof, so polite and courteous, will definitely have him again and would recommend to family and friends.
Thank you Ray

7 de septiembre de 2023
Opinión espontánea
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Respuesta de Pestforce UK

We're thrilled that Ray promptly resolved your wasp nest issue. Your kind words about his professionalism and courtesy mean a lot. It's wonderful to know you're considering his services again and recommending us.

Thank you for choosing PestForce UK!

Warm regards,
PestForce UK

Valorada con 5 estrellas sobre 5

George came around and dealt with the…

George came around and dealt with the wasp nest professional and experienced. Would highly recommend 👌

22 de agosto de 2023
Opinión espontánea
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Respuesta de Pestforce UK

Dear Patricia,

Thank you for your kind words about George's professional and experienced service in handling the wasp nest. We truly appreciate your recommendation and support. If you ever need our services in the future or have any questions, please don't hesitate to contact us. Your satisfaction is our priority, and we look forward to assisting you again if the need arises.

Warm regards,
PestForce UK

Valorada con 5 estrellas sobre 5

Really great service

Really great service, they turned up quickly and solved my wasp nest problem. Really the best service I rung them up and on the same day they arrived brilliant.

16 de agosto de 2023
Opinión espontánea
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Respuesta de Pestforce UK

Dear Tracey,

We're thrilled to hear about your positive experience with our service. Your satisfaction is our priority, and we're delighted that we could promptly address your wasp nest issue on the same day you contacted us. If you ever require assistance in the future or have any questions, please don't hesitate to reach out. We're here to provide top-notch service whenever you need it. Thank you for choosing PestForce UK, and we look forward to serving you again if necessary.

Warm regards,
PestForce UK

Valorada con 5 estrellas sobre 5

Underground wasp nest clearance

Had a wasps nest under the lawn in my front garden. Pestforce were there within 24 hours of me calling them. He sprayed and dug out the nest. Then he made the lawn look as good as new and you can't see that anything has been done except there are no wasps anymore!! Will recommend to anyone wanting pests removed.

25 de julio de 2023
Opinión espontánea
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Respuesta de Pestforce UK

Dear Susan,

Thank you for sharing your positive experience with PestForce UK. We're delighted to hear that our team swiftly addressed your wasp nest issue, and that your front garden now looks as good as new. Your recommendation means the world to us, and we're here to assist anyone needing pest removal services. Should you require our services in the future or have any questions, please don't hesitate to reach out.

Warm regards,
PestForce UK

Valorada con 5 estrellas sobre 5

Highly recommended

Malcom from Northumberland Pestforce came out this morning. Knowledgeable, helpful, friendly and responded quickly to our enquiry. Finding a pest can be distressing and worrying so finding a competent and professional person is important, I would recommend without hesitation.

7 de julio de 2023
Opinión espontánea
Logotipo de Pestforce UK

Respuesta de Pestforce UK

Dear Tim,

We greatly appreciate your kind words about Malcom from Northumberland PestForce. It's reassuring to know that he provided you with knowledgeable, helpful, and friendly service, responding promptly to your inquiry. Dealing with pests can indeed be distressing, and our team is dedicated to ensuring your peace of mind.

Your enthusiastic recommendation means a lot to us. We're here to assist whenever you need us and offer competent and professional pest control solutions. If you have any future pest-related concerns or questions, please don't hesitate to reach out.

Warm regards,
PestForce UK

Valorada con 5 estrellas sobre 5

Having seen a rat in our garden I…

Having seen a rat in our garden I contacted pest force and got a reply within 24 hours and a visit the day after. Marcus reviewed the problem, put down traps and checked them for a couple of weeks and I now feel confident the problem has been dealt with. Thank you Marcus and Pest force for really good service.

29 de mayo de 2023
Opinión espontánea
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Respuesta de Pestforce UK

Dear Dr Kingsbury,

Thank you for sharing your positive experience with PestForce UK and Marcus. We understand how concerning a rat issue can be, and we're delighted that Marcus responded promptly and effectively. Thank you for choosing PestForce UK!

Warm regards,
Pestforce UK

Valorada con 5 estrellas sobre 5

We couldn’t believe that we had seen a Rat

We couldn’t believe that we had seen a Rat! In our kitchen. This needed a professional to deal with it. We found Pest Force on-line and contacted them. Rick then came out later that afternoon and checked our kitchen and the loft area. He found activity in both areas and told us what he needed to do. Rick returned on 3 occasions and then said there had been no further activity. We were so relieved.
We cannot thank Rick enough for what he has done, he was polite and very respectful. He explained everything he needed to do and once completed he reassured us that we could contact him should we have any further problems. We would be very happy to recommend him to anyone who has a Pest problem.
Thank you so much Rick for your work and expertise.
We are now Rat Free.

7 de junio de 2023
Opinión espontánea
Logotipo de Pestforce UK

Respuesta de Pestforce UK

Dear Mrs Garrett,

The appearance of a rat in your kitchen is undoubtedly distressing, and we are grateful that you chose PestForce UK to address the issue.

We are overjoyed that your home is now rat-free, thanks to Rick's expertise. His politeness, respect, and clear communication exemplify our commitment to providing professional and considerate pest control services.

Warm regards,
PestForce

Valorada con 5 estrellas sobre 5

Squirrel infestation

We originally called Faron out to deal with a difficult squirrel infestation in our loft which took some time to resolve. Faron was extremely professional in dealing with the issue and persevered until the infestation was removed making several return trips to deal with it. His charges were very reasonable and he was a pleasure to deal with. We have recommended his services to our neighbours.

18 de mayo de 2023
Opinión espontánea
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Respuesta de Pestforce UK

Hi Paul, we're delighted that Faron was able to help you out, thanks for choosing Pestforce!

Valorada con 5 estrellas sobre 5

Ken of Pestforce Middlesbrough provided…

Ken of Pestforce Middlesbrough provided an excellent service and went above and beyond in removing 4 live Wasp Nests for me. Excellent service, manner and very prompt!!!

18 de mayo de 2023
Opinión espontánea
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Respuesta de Pestforce UK

Hi Carter, we greatly appreciate your kind words about Ken, thank you for choosing Pestforce!

Valorada con 5 estrellas sobre 5

An excellent service from PestForce

A great service from PestForce. Rick is always obliging, courteous, informative, punctual and excellent at communicating.

12 de mayo de 2023
Opinión espontánea
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Respuesta de Pestforce UK

Hi Maureen, we're glad Rick could be of service thank for you your kind words and thank you for choosing Pestforce!

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