Very easy to transfer pet ownership with a small fee. Holly was very helpful in keeping me informed of progress as checks have to made to insure pet hasn’t been stolen. Would encourage everyone to mi... Ver más
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I was struggling with getting my dogs microchip verified under my name from previous owner. I contacted petdatabase to help me with this... a very lovely lady called Holly Thompson was so helpful to m... Ver más
I found Holly to be very nice, which has made the experience in changing my cats details much better after he had to be rehomed due to ill health. I found it to be straight forward with her help, fo... Ver más
Emails came through as soon as my pet was scanned and email from pet database asking me to confirm details of scan. Definitely recommend for any pet owner
Información sobre la empresa
Escrito por la empresa
We believe every pet deserves to be found. Ensure your pet's details are kept up to date on the UK's Defra-compliant pet microchip database and lost pet service.
Información de contacto
3rd Floor Marlborough House, 298 Regents Park Road, Finchley, N3 2SZ, London, Reino Unido
- 0330 818 8558
- info@petdatabase.com
- petdatabase.com
Ha contestado el 27% de las opiniones negativas
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Indy was very helpful and professional
Indy was very helpful and professional
EXCELLENT SERVICE
Before I joined Pet Database, I had some questions to ask, and Indy was extremely friendly and helpful in answering all my queries fully. Easy to use website and I'm now up & running with my pets microchip details - such peace of mind!
Pet Database is a Government recognised…
Pet Database is a Government recognised microchip site! I got scammed by another site and have only just found out - Pet Database were very helpful in getting everything transferred over. A big thank you to Indy who helped me through this.
Great service
Great service, very quick response and a big thank you to Indy who dealt with my issues
Indy did a great job for us ensuring a…
Indy did a great job for us ensuring a seamless switch and getting our second doggie on the database. Thank you Indy for your speedy response and great communication! M and M 🐶
Indy was extremely helpful and swift…
Indy was extremely helpful and swift with responses
Thank you
These guys register already registered…
These guys register already registered microchips from other databases where animals are stolen or lost. So if someone steals your dog they will let someone register the microchip on their name… they are also not 24 hours as required so if you lose your pet, good luck getting hold of them as they have a terrible automated answer machine and tell you to email? What good is that if I’ve lost my dog or a vet calls in that has found my dog? Customer service is abysmal
Indy made my request so smooth and…
Indy made my request so smooth and efficient and done it with care such a credit to the team to send emails back and forth taking care of my change of ownership of my cat to its new owner it is very important to update your details with pet database
Helpful, responsive and easy!
Emailed with a pet transfer request and Indy gave me a prompt, exact response to enable me to complete the transfer easily. A dogs details are so important to keep up to date, especially when rehoming.
Amazing genuine company
Amazing genuine company. They contacted me to say my dog’s microchip had been registered by a fake website. Indy was very quick to explain and sort the issue and explained how to get a refund from the fake company. My dog’s details are now correctly saved and only accessible by the correct people. Thank you
Very easy and they are doing extra…
Very easy and they are doing extra paper work for me.
Nice customer service
I had some technical issues with the website when I registered my new pet. I emailed for the problem and they got back to me in a quick instant. With further issues they also sorted it out soon.
Amazing customer service!!
I change the details on my dog's chip. Fast and friendly service that sped up the whole process at my request. I am very happy with their services. Exchanging emails with them is a pleasure. I recommend 100%.
Brill service
Nice and simple to get my new cats all up to date with us :) Indy was super helpful and made it all go smoothly
Had a little error due to breeder given…
Had a little error due to breeder given incorrect details and Aman was really helpful in sorting this out for me and removing the wrong chip number off my profile.
Great help
Alan explained to me how to change the address for our rescue Maisie. I am now going to ask about moving our other dog to Pet Database as they are so helpful. Great company. Thanks Alan
Smooth change of ownership
Indy was helpful in the change of ownership and kept me updated throughout Recommend
Indy was super helpful in getting my…
Indy was super helpful in getting my doggies registered with pet database
Quick and Easy
Site easy to navigate. Chat help was quick to respond and give helpful answers.
simple service to change ownership.
simple service to change ownership.
super quick customer service response.
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