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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very easy to transfer pet ownership with a small fee. Holly was very helpful in keeping me informed of progress as checks have to made to insure pet hasn’t been stolen. Would encourage everyone to mi... Ver más

Valorada con 5 estrellas sobre 5

I was struggling with getting my dogs microchip verified under my name from previous owner. I contacted petdatabase to help me with this... a very lovely lady called Holly Thompson was so helpful to m... Ver más

Valorada con 5 estrellas sobre 5

I found Holly to be very nice, which has made the experience in changing my cats details much better after he had to be rehomed due to ill health. I found it to be straight forward with her help, fo... Ver más

Valorada con 5 estrellas sobre 5

Emails came through as soon as my pet was scanned and email from pet database asking me to confirm details of scan. Definitely recommend for any pet owner

Información sobre la empresa

  1. Servicio de control de animales

Escrito por la empresa

We believe every pet deserves to be found. Ensure your pet's details are kept up to date on the UK's Defra-compliant pet microchip database and lost pet service.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

625 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 27% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

I've already paid once!

I've already paid once, yet I'm expected to pay again just to change my address. I wasn't informed of this from the vet's at the time of him being microchipped, nor was I offered a alternative.

1 de julio de 2025
Opinión espontánea
Logotipo de Pet Database

Respuesta de Pet Database

Thank you for your review. We cannot locate a payment from your account in our database, so we are unable to verify the details of your registration. In some cases, payments may have been made to a different microchip database.

To assist you further, please contact us directly at info@petdatabase.com
with the date and amount of your payment. Once we have this information, we will be happy to help resolve the issue and update your details if needed.

Kind regards
The Pet Database Team

Valorada con 5 estrellas sobre 5

Great help today from Holly

Great help today from Holly, who changed my pet’s name in the database as when I registered I wasn’t exactly sure what I would be calling her but I importantly knew needed to register straight away in case anything happened to her while I was thinking of her name change.

27 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Registration of tag

Had a issue with registration as purchased through carers card and glitch when signing up but emailed pet database and Aman came straight back and sorted for me. Great service. 👍

16 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

After a little confusion today I spoke with Aman who was very helpful and sorted it all out for us with a fast response to e mails
Our pet is now registered and we are very happy we have peace of mind! A great company highly recommended.

13 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Contactable!

Contactable! Thank goodness there wasn't a 'no reply' email as I had a query. It was dealt with clearly and patiently, thank you Holly and Amam, much appreciated.

30 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent database

I emailed the company to update the details and Holly responded immediately. She was polite and extremely efficient. As a charity, it is very important that the microchip company works with us to ensure total trust and this is the case.

29 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

I sent an email as I misspelt our puppy's name when changing ownership details after purchase.
Holly was super efficient, and kindly changed the details on my behalf.
Thank you very much Holly!

21 de septiembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Not free as advertised

I was transferring my mums puppy into her name and according to google this is a free database. How wrong can it get. I filled everything out and at the end it says ‘payment £15’. All I want is the microchip in her name. I don’t want all the ‘extra’ benefits.

17 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I highly recommend Pet Database Services

I highly recommend Pet Database Services. We registered our cat’s microchip and details with them, and the whole experience was great. Their customer service has been excellent, and I’d like to give special thanks to Holly Thompson, who handled our recent enquiry quickly and professionally. She was incredibly responsive, helpful, and friendly throughout.

15 de septiembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Transferring your lovely pet

I have to say I had the best amazing experience transferring my pet to the new owner.
Loved the fact Pet data informed us before making the switch to the new owner, which made me extremely happy as I wasn’t sure if the kitten remained under my name or not .
It would have been 5 star for me , if I could made the transfer my self .
Anyway overall experience with everything and advisor INDY I’m super happy. 😊

THANK YOU

16 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service! Fabulous support from Holly T, who was extremely friendly and got everything sorted for me in no time. Holly made the whole process easy and stress-free — you can tell she also really cares about keeping pets’ details up to date! Thank you again, Holly.
I'd definitely encourage all pet owners to make sure their details are up to date too.

15 de septiembre de 2025
Opinión espontánea

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