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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was at my wits end, constantly paying out on vet fees, trying to find the cause to my little pooch continuously licking and biting his paws. Tried variations of different foods, step by step ruling... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After a mix up and non arrival of product, customer team acted swiftly and resent test kit. Arrived speedily. Great service. Quick and easy procedure to collect sample. Posted back yesterday and noti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was delighted with the process & the detailed results. It was quick & easy to send the samples & with 48 hours I had a 36 page report with more details than I could have imagined. Everything is expl... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This is absolutely the worst company i've ever tried to communicate with!! I've tried for over a week to get answers about my pets test and have had only one response in which they failed to answer my... Ver más

Información sobre la empresa

  1. Tienda de suministros para mascotas

Escrito por la empresa

Professional food and environmental sensitivity testing for your pets. At Pet Health Testing our sensitivity tests are professionally designed to help you understand your pet's sensitivities and enable you to tailor their diet and lifestyle to benefit them. No long waiting periods or appointments are required. Using one of our testing kits you are able to collect your pet's fur/hair sample and send it directly to our testing facility. As a company of pet owners and pet lovers, it's our mission to optimise your pet's happiness and wellbeing by identifying and removing their sensitivities. Since 2015 we have been working with testing facilities to provide our clients and their animals with help and support on their journey to better health. We provide tests from both complementation and alternative medicines (CAMs) and scientifically supported products from trusted brands. Why Choose Pets Health Testing? We’re so proud of our test, service and team that if you don’t receive the improvement in your pet’s life or the customer journey that our other clients receive, you can claim your money back within 60 days! With no hidden charges or downloadable forms. Our testing kits couldn't make the process any easier. Delivered directly to your door we take all the stress out of the process to make it as easy as possible for you and your furry friend.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

26 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

A peace of mind for my pooch

I was at my wits end, constantly paying out on vet fees, trying to find the cause to my little pooch continuously licking and biting his paws. Tried variations of different foods, step by step ruling out foods, treats etc.. Even putting him on hypoallergenic special food. But no, he just kept on biting and licking. Vet told us it was a habit, he'd got himself into. So after spending a fortune on creams, antibiotics etc... To the extreme of making him wear booties/socks (which he wasn't happy about). I thought I'd give this product a try. To my amazement, one of the foods we often fed him, was on what I call the naughty list. APPLE. I can't thank this company enough for their testing kit. I give PetHealth Testing a 5 star rating. Thank you.

21 de abril de 2026
Opinión espontánea
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Respuesta de Pet Health Testing

Hi,

Thank you for taking the time to leave a review.

We're so happy to hear how much you have enjoyed your experience.

Kind Regards
The PHT Team

Valorada con 5 estrellas sobre 5

Excellent detail fast service…

Excellent detail fast service absolutely recommend

7 de marzo de 2026
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Respuesta de Pet Health Testing

Hi,

Thank you for taking the time to leave a review.

We're so happy to hear how much you have enjoyed your experience.

Kind Regards
The PHT Team

Valorada con 5 estrellas sobre 5

Exceeded expectations

I was delighted with the process & the detailed results. It was quick & easy to send the samples & with 48 hours I had a 36 page report with more details than I could have imagined. Everything is explained really well throughout, I would highly recommend.

6 de marzo de 2026
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Respuesta de Pet Health Testing

Hi Claire,

Thank you for taking the time to leave a review.

We're so happy to hear how much you have enjoyed your experience and it's great to hear how useful you have found the results report.

Kind Regards
The PHT Team

Valorada con 5 estrellas sobre 5

A life changing company - if not for the pets, then for their owners!!

I found this company on wowcher and thought I would try them, due my pup showing signs of allergies even after elimination.
The sending of the fur with hair follicle was pretty easy and I was emailed straight away once they’d received my order through the post. Within the time frame I also received a thorough report of all food/environment/metals that were checked for allergies and the allergies that were concluded made sense! They had also picked up that she was lacking in vitamin D which is very important for Labradors and for this I thank them for helping to reduce the risk of Hip Dysplasia later in life.
I was so happy with results I got my cat tested after a fair few bad years of him pulling his fur out to the point of open sores and the vet not knowing!!
Again, makes sense! We’re now in the process of sorting all allergies and these last few days the pets have shown remarkable progress.

Definitely recommend the company if not for their testing, then their time frame, communication and taking the time to offer these tests on Wowcher as I couldn’t afford 2 tests in 1 month if that was the case.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Pet Health Testing

Hi Samantha,

Thank you for taking the time to leave a review.

We're so happy to hear how much you have enjoyed your experience and we thrilled to hear how much your pets are benefiting from our testing.

Kind Regards
The PHT Team

Valorada con 5 estrellas sobre 5

Was quick and efficient …

Was quick and efficient with a detailed report

7 de marzo de 2026
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Respuesta de Pet Health Testing

Hi Jayne,

Thank you for taking the time to leave a review.

We're so happy to hear how much you have enjoyed your experience.

Kind Regards
The PHT Team

Valorada con 5 estrellas sobre 5

Brilliant customer service

Brilliant customer service.
Becky was quick to reply to my queries about the results and came back with really useful explanations and suggestions. Very impressed.

26 de marzo de 2026
Opinión espontánea
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Respuesta de Pet Health Testing

Hi Caitlin,

Thank you for taking the time to leave a review.

We're so happy to hear how much you have enjoyed your experience and we are so glad Becky was able to help you.

Kind Regards
The PHT Team

Valorada con 5 estrellas sobre 5

Test Kit Review

After a mix up and non arrival of product, customer team acted swiftly and resent test kit. Arrived speedily. Great service. Quick and easy procedure to collect sample. Posted back yesterday and notified they have received today and results should be with me in an email by tonight. Looking forward to receiving the results back.

26 de marzo de 2026
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Respuesta de Pet Health Testing

Hi Lynsey,

We are sorry to hear you haven't enjoyed your experience.

A member of our customer service team has reached out to you to assist you with your order.

Please get in touch via support@pethealthtesting.com if you have any further queries.

Kind Regards
The PHT Team

Valorada con 5 estrellas sobre 5

Easy to use and extremely efficient…

Easy to use and extremely efficient service, no waiting too long for results.

19 de febrero de 2026
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Respuesta de Pet Health Testing

Hi Dorothy,

Thank you for your review!

We are so glad you have enjoyed your experience and found the testing process so quick and efficient.

Kind Regards
The PHT Team

Valorada con 5 estrellas sobre 5

Prompt and very in depth report.

Prompt and very in depth report.
Was a really good experience.

18 de febrero de 2026
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Respuesta de Pet Health Testing

Hi Kristen,

Thank you for your review!

We're so glad we have been able to assist you and your dog.

Kind Regards
The PHT Team

Valorada con 5 estrellas sobre 5

Quick response

Quick response. Detailed and helpful report.

27 de enero de 2026
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Respuesta de Pet Health Testing

Hi Bethan

Thank you for your review!

We're thrilled to hear you have enjoyed your experience, and we are so glad we have been able to assist you.

If you require any further assistance, please don't hesitate to get in touch. We're always here to help.

Kind Regards
The PHT Team

Valorada con 5 estrellas sobre 5

Highly recommend

Excellent service and quick and sufficient

25 de enero de 2026
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Respuesta de Pet Health Testing

Hi Elaine

Thank you for your review!

We're thrilled to hear you have enjoyed your experience, and we are so glad we have been able to assist you.

If you require any further assistance, please don't hesitate to get in touch. We're always here to help.

Kind Regards
The PHT Team

Valorada con 5 estrellas sobre 5

Excellent service!

I recently sent a sample 28/01/26. I then read these reviews which filled me with dread. I reached out to the customer service team on 30/01/26 as curiosity got the better of me, I wasn’t holding out much hope for a reply (due to the feedback I’d seen). Well I was wrong! I received a reply 31/01/26 and it was very reassuring. To say that communication was great is actually an understatement! Team member Becky went above and beyond to keep me posted on where my sample was up to and a possible day for the results. I have also reached out for help with some of the information I didn’t quite understand on the results which were received 02/02/26. Again I received a prompt email with a complete explanation.

If you have any concerns in using, dont! Contact them for advice if required my overall experience has been excellent!

2 de febrero de 2026
Opinión espontánea
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Respuesta de Pet Health Testing

Hi Celine,

Thank you for your review!

We're thrilled to hear you have enjoyed your experience and we are so glad we have been able to assist you.

If you require any further assistance, please don't hesitate to get in touch. We're always here to help.

Kind Regards
The PHT Team

Valorada con 5 estrellas sobre 5

Fast Turnsround

Great posted 2nd class Wed 24/12, it arrived Monday 29/12. I got an email advising it had arrived and got results within a few hours. Great service

23 de diciembre de 2025
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Respuesta de Pet Health Testing

Hi Jaquin,

Thank you for your review!

We're thrilled to hear you have enjoyed your experience and have found our process so quick and efficient.

If you require any further assistance, please don't hesitate to get in touch. We're always here to help.

Kind Regards
The PHT Team

Valorada con 1 estrellas sobre 5

AVOID

AVOID! Results never arrived and this company is impossible to contact. At this point they seem to be a scam. Don’t waste your money

10 de enero de 2026
Opinión espontánea
Logotipo de Pet Health Testing

Respuesta de Pet Health Testing

Hi Leah,

We are sorry to hear you haven't enjoyed your experience.

I can assure you we are not a scam; we have requested further details so we can identify your order and reach out to assist you.

Please contact a member of our team via support@pethealthtesting.com, and we will be more than happy to help with your order.

Kind Regards
The PHT Team

Valorada con 1 estrellas sobre 5

They never sent the results Back

They never sent the results Back

16 de noviembre de 2025
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Respuesta de Pet Health Testing

Hi Daiane,

We are sorry to hear you haven't enjoyed your experience.

Please contact a member of our team via support@pethealthtesting.com, and we will be more than happy to help with your order.

Kind Regards
The PHT Team

Valorada con 5 estrellas sobre 5

Fantastic company

The support I was given, after a mistake on my part, was absolutely brilliant .
Prompt results and advice on elimination of suspected foods are a great help.
Thanks so much for all your help

7 de noviembre de 2025
Opinión espontánea
Logotipo de Pet Health Testing

Respuesta de Pet Health Testing

Hi Fiona,

Thank you for your review!

We're thrilled to hear you have enjoyed your experience and have found our process so easy. If you require any further assistance please don't hesitate to get in touch, we're always here to help.

Kind Regards
The PHT Team

Valorada con 1 estrellas sobre 5

It is been 3 weeks and i have not…

It is been 3 weeks and i have not received answer of the test and not even reply to my Emails!

6 de octubre de 2025
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Respuesta de Pet Health Testing

Hi Alismary,

We are sorry to hear you haven't enjoyed your experience.

Please contact a member of our team via support@pethealthtesting.com, and we will be more than happy to help with your order.

Kind Regards
The PHT Team

Valorada con 5 estrellas sobre 5

Such a great company with quick…

Such a great company with quick response customer service. I couldn't find my results as they had been delivered to my junk file. Becky was very quick to help and get my results sent to me and answered all the questions I had with the results. The results have been amazing after months of worry with my dog. He is now back to his usual self after eliminating the problem foods. I am now getting another test for my cat.

30 de mayo de 2025
Opinión espontánea
Logotipo de Pet Health Testing

Respuesta de Pet Health Testing

Hi Cat,

Thank you for your review!
We're thrilled to hear you have enjoyed your experience and have found our process so easy. If you require any further assistance please don't hesitate to get in touch, we're always here to help.

Kind Regards
The PHT Team

Valorada con 1 estrellas sobre 5

This is absolutely the worst company…

This is absolutely the worst company i've ever tried to communicate with!! I've tried for over a week to get answers about my pets test and have had only one response in which they failed to answer my questions but rather asked me to ask what i needed help with!!!

23 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, pack arrived quickly and with instructions. Results received in a few days.
The results were interesting and showed to major intolerance which was good news. Some of the results are difficult to understand what is the cause, such as chicken okay but chicken gravy not.

8 de abril de 2025
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Respuesta de Pet Health Testing

Hi Bryan,

Thank you for your review!

We're thrilled to hear you have enjoyed your experience and have found our process so easy. If you require any further assistance please don't hesitate to get in touch, we're always here to help.

Kind Regards
The PHT Team

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