They charged my credit card but never shipped my product. Their phone number for service is disconnected. Dont buy from them. They will not address your problems.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I ordered the Giant Strategy Stacking Game and the Giant Tower Stacking Game, but instead of receiving the giant versions I paid for, I was sent the small versions of both games. I contacted cu... Ver más
I started my interest in pet joy products for my girlfriend's 14 year old Labrador. I ended up getting the hip and joint for him, the Balance probiotics for her 3 year old lab mix and the Thrive vitam... Ver más
i ordered two giant color stack games, which took 1 month to receive, when received they sent me two small games that should cost less than 40.00. I paid 112.00 for two giant stack games. They gave me... Ver más
Información sobre la empresa
Escrito por la empresa
Pets are happy! It's our mission to help you keep them that way!
Información de contacto
31416 Agoura Rd, Suite 100, 91361, Westlake Village, Estados Unidos
- 888-344-8974
- care@petjoy.com
- petjoy.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I total rip off!
I total rip off!! How do we get in touch with ya they a RIP OFF! PLEASE READ THE FINE RINT THEY CHARGED 96.69 but only Refunded 31 how the hell that happen!!
The best!
I am super excited to get Tillie’s package! Everything went smoothly today and I look forward to seeing how much the products help my fur baby. She deserves the very best and I feel confident I made the right decision with this company!
This website is a total scam
This website is a total scam. DO NOT FALL FOR THE FREE SAMPLE SCAM. I paid $6.95 for shipping of a free sample and NEVER got the sample. 1 month later they charged me $96.95 for a recurring order I never signed up for. I contacted customer service and they told me the order already shipped and that I couldn't get a refund until I receive the product then I can mail it back at my cost. They also told me that the sample had been lost by the carrier... They explained that when I signed up for the sample that I had signed up for the recurring order. If that's the case then the website is a total bait and switch and I didn't read some teeny tiny fine print. Clearly based on the number of negative reviews here that seems to happen quite often so that must mean it is not clear on their website what you are agreeing to.
In addition to the fraudulent charges, when I reached out to customer service the person who emailed me back was incredibly rude and told me that I was the one being rude and that "You get more bees with honey," and literally laughed in my face at my complaint. I absolutely have a right to be upset when a company misled me and then stole my money......
Bottom line, just stay away from this company at all cost. Poor business practices with even worse customer service.
ALSO I reported them to the FTC and anyone else who has had a bad experience should also do this!
The probiotics works great but I only…
The probiotics works great but I only ordered the free bottle. The company charged $96 to my debit card.
This is bullsh#t. Pet Joy needs to put up front how they will charge you $100 for products you haven't ordered. Rather than put this in disguise in the Terms and Conditions. BUYER BEWARE !!!
Great service so far...new company…
Great service so far...new company trying to make a name for themselves...
Just all around awesome!
PetJoy has a new customer. Love the products so far! Just like me, you can’t knock it until you try it! Highly doubt you will be disappointed.
Happy
I ordered for the first time and really like my product. They have some good stuff
Accurate and convenient.
I didn't order
I didn't order! I didn't get a free sample! I canceled as soon as I saw the charge on my credit card and when I finally got a person on the phone, after canceling online, the guy said he could not do anything except give me 35 percent off? He said I got free samples? No! He said I ordered over a month ago? Nope! They got my Credit card number because it was stored on my computer, I did not order! I asked the dude for a tracking number for the order he was not able to stop from coming to me? No tracking number?
These people are crooks!
Good all the way around.…
My order was shipped and arrived in a timely manner. I used the hip & joint chews and he seems to be doing better.
Grateful
I love that my dogs no longer do the head shaking and biting at their paws. I love the Pet Joy probiotics.

Respuesta de Petjoy
We have just started Pet joy
We have just started Pet joy! I am praying this works for my little Yorkie. She has suffered enough with yeast and itchy skin. Debbie Barbee

Respuesta de Petjoy
I ordered the vitamins & hip & joint & received 1 bottle of vitamins & 6 bottles of hip & joint & few days later received 3 more of hip & joint!
I ordered the ivitamins and hip and joint for my small, old dog. When received, I had 1 bottle of vitamins and 6 bottles of hip and joint. I tried getting in touch with this company, but it is impossible to be able to speak with anyone. I then received 3 more bottles of hip and joint! I am really angry that I cannot speak to anyone at this company to straighten out my order! I now have 9 bottles of hip and joint and 1 bottle of the vitamins! This is ridiculous and they better not be charging me again! I want them to get these bottles of hip & joint back and give me my vitamins for my dog!

Respuesta de Petjoy
Very impressed
Very impressed. I will start ordering more for my Bella. The rewards will make it possible on my fixed income. She is 12y/o, 93# and takes several medications due to bilateral torn ACLs and arthritis. Thank you

Respuesta de Petjoy

Respuesta de Petjoy
Product is amazing makes Old dogs young…
Product is amazing makes Old dogs young again so far so good

Respuesta de Petjoy
My husband got a “free” sample?- since…
My husband got a “free” sample?- since then they keep sending and billing shipments. After several hours on phone with them he was assured that the “auto ship” was not authorized. So they said sure you can send them back at your expense. Of course they are still sending. Only solution was to cancel his card to stop shipments. This says to us the product doesn’t work and the only way to make money is via scam,

Respuesta de Petjoy
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







