I had some issues setting up a temperate aquarium. I visited Jade at the Rooksley store several times for advice. She was very patient, knowledgeable, offered advice and didn't try to sell me products... Ver más
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Consulta las opiniones de los clientes
Excellent and super fast delivery. Excellent customer service, and very prompt reply via email on queries I had. No quibble return on items not suitable ( I’d ordered wrong size). As a small fami... Ver más
My elderly and disabled fur sis Trixie now has the small ball for all of the senses. She has lit up when I've given her it and is the only thing she plays with now so it must be stimulating her! It in... Ver más
The company was brilliant in organising my order. Kept informed on the delivery. Arrived well packaged. The quality of my parrot and finch food was great. Thankyou
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4,8
Excelente
827 opiniones
Invita a los clientes a opinar
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Ha contestado el 50% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
lovely toy for my dog!
3 de febrero de 2026
Great value
Easy to order. Great value. Arrived quickly. Would use again and recommend.
3 de febrero de 2026
Very helpful
Really helpful, great customer service. Pet Products R us went out of their way to help me with sourcing cat food. Highly recommend this business.
31 de enero de 2026
Excellent company
Excellent company, Excellent products and excellent service all round, highly recommended.
28 de enero de 2026
Very happy
Very happy - my purchase was dispatched by DPD- The driver followed my instructions mentioned in the app and delivered the parcel to my door, which isn’t happening with other courier like Evri. I have a leg injury, so I appreciate Pet products RUs uses the reliable courier. Thank you!!
14 de enero de 2026
Good correspondence
The order was delayed as an item was not available. But they emailed me to see if was happy to wait for the item which they were expecting a delivery of in a few days. I was happy to wait, as not in desperate need, and I received the package a few days later.
23 de enero de 2026
Good service and quick delivery
Good service and quick delivery, would definitely recommend!
18 de enero de 2026
Great price and very efficient delivery
11 de enero de 2026
Dog Coat
Ordered coat for my dog. Fit her a treat. Good quality and lovely colour. Very pleased with my purchase will definitely order again. Delivered on time.
11 de enero de 2026
I had ordered a gift after Xmas for my…
I had ordered a gift after Xmas for my granddog. Unfortunately the item had been due in on a delivery but didn’t come back in.
I was kept up to date by Martin on every detail about what was going on and was given a refund no bother at all.
I would definitely recommend this company and will be using it in the future.
26 de diciembre de 2025
Disappointing purchase
Good range of products and prompt delivery. I ordered a Kong dog toy as they are usually durable but our Labrador destroyed the duck’s quack in less than 10 seconds!
29 de diciembre de 2025
Faultless company
I have been a customer of Pet Products R US for quite sometime.
They are completely faultless in every way .I have had no reason to complain about ordering from them or the products I purchase, even delivery is excellent .well done
20 de diciembre de 2025
Excellent Customer Service
I had to return the item unfortunately but the customer service i received was prompt and first class
3 de diciembre de 2025
Highly recommend
Easy to order. I was kept up to date on delivery. Very happy with the product, a dog coat.
26 de noviembre de 2025
The pets love it and I will be reordering
30 de noviembre de 2025
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