We've been with Petsy for 3years now for both our dogs and they are fantastic! Cannot fault them! We have lodged multiple claims over the years and always experienced and easy carefree process while d... Ver más
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Consulta las opiniones de los clientes
Worked with the guys at Petsy Pet Insurance for a brief period and had nothing short of a fantastic time there. Genuine people who care about what they do and go above and beyond. Can't recommend them... Ver más
I've been with Petsy for about 3 years and have always found them to be exceptional. They are on the more expensive side but the process for creating the claims is very easy (it prob takes me less th... Ver más
Very happy with Petsy. Received a pre - existing assessment which not all pet insurance companies provide. This means they obtain vet notes which aren’t always disclosed to the client. Made a... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
9 out of 10 pets in Australia are uninsured... We are here to change that. Even if you choose someone else to protect your pet and we help get to half of all cats and dogs protected then we've done our job.
Información de contacto
Level 31, 31 Market Street, 2000, Sydney, Australia
- 1300 952 790
- hello@petsy.com.au
- petsy.com.au
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I went with Petsy because of the way…
I went with Petsy because of the way their staff were able to explain the products and allow me to understand the differences. I then conducted a lot of research and compared between them and many others. Ultimately it was down to no sub limits, the annual excess vs others per claim excess and also I had confidence that they understood me and my cavoodle. I didn't want to be speaking and placed on hold for an hour to the supermarket or just another add on product. All they do is pet insurance which is reassuring.
I used Petsy to help me get insurance…
I used Petsy to help me get insurance for my cat. I have a seal point ragdoll named Mabel. The team were SUPER helpful, lovely, kind and very understanding when I asked a MILLION questions. Highly recommend purely (or purrrrely haha) off the high level of service alone.
My dog recently passed away from a…
My dog recently passed away from a brain tumour. It was a tough couple of months but it helped being able claim most of the vet bills back. Petsy were responsive and easy to deal with. It gave me one less thing to worry about after losing my dog.
Got most of our emergency bills paid…
Got most of our emergency bills paid and they handled everything for me
Good customer service is the real…
Good customer service is the real reason I am happy to write this review. Only made a small claim in the past few years. Not had much else to report apart from the staff are lovely people.
The decision to get pet insurance is…
The decision to get pet insurance is one that if it was ten years ago I probably wouldn't. But now pets and vets are so expensive so I decided that it was necessary. I chose petsy for the high claim amounts and added excess.
Easy to sign up and handle the policy…
Easy to sign up and handle the policy requirements online. Having pet insurance gives us peace of mind and the people who work at petsy give me confidence that I made the right choice.
After a considerable amount of research…
After a considerable amount of research I found that Petsy was offering the best value with no sub limits. Online sign up was easy and my sister is already with them but I don't always take her advice when it comes to life admin
Very pleased with the outcome of my…
Very pleased with the outcome of my claim. I have been a customer for a few years and only recently had to make use of it. Customer service is great.
Easy to sign up and easy to deal with
Easy to sign up and easy to deal with. These guys are providing great service and you can really tell they are Pet people
News flash!! Not all pet insurance is the same!
News flash!!! Not all pet insurance is the same. We switched a few years ago because the other company we were with was horrendous. Long wait times and overseas staff who didn't care. Recently we had to use our policy for a fight at the dog park and the Petsy team were so helpful. Thanks Petsy
Really good service and a product with…
Really good service and a product with no hidden nasty fine print. This is the reason we chose petsy for our family and new furry family members.
A pleasure to deal with
A pleasure to deal with. I've had a simple claims process, review was quick and easy. The customer service is superb.
Been a happy customer for years
Been a happy customer for years. They have given me peace of mind and also the coverage has been great when it really matters. Our pets and I are pleased to give five stars and would give more for customer service if we could.
I'm a cat lover and I can see that the…
I'm a cat lover and I can see that the people I talk to are also animal and in particular one customer service rep named See is also a cat lover. I know I have a better chance with finances when I have pet insurance should something go wrong.
I'm pleased with the service so far and happily recommending Petsy
Very pleased with my decision to go…
Very pleased with my decision to go with petsy pet insurance. I have the peace of mind that not only do I have pet insurance but I have pet insurance with a company that I can count on.
Claims experience has been very fast and they followed up to make sure me and my furry child was OK.
Highly recommend petsy.
Best pet insurances around hands down
Best pet insurances around hands down. The people that work at this company are very good at their jobs. You know they care by following up and you know they are doing the right things for pet owners. I have switched here for two of my pets the other older one I can't. But if we had the pick of the 4 providers we have been with it would be Petsy everyday.
Thanks Alex and keep up the good work Petsy
So far so good
So far so good. We never wanted to get pet insurances but then our daughters dog had this insurance and it saved her $8,000. We haven't had to claim yet so can't talk for the claims but so far the customer service is very good.
Good old Australian Customer service…
Good old Australian Customer service from a team that really cares and shows it.
Each time we have to get in touch with the team at Petsy it's been a dream.
Have had to make two claims and each time I felt like more than just a number which is sadly what I get from others. They even go as far as following up for you and asking
Chose no sublimits and custom cover
Purchased the custom cover with no sub limits once we completed our research on cover and other people's recommendation.
Our daughter chose Petsy before us and after a month of deliberation, we also chose to go with Petsy.
The customer service team is also quite helpful.
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