This service was seamless and easy to complete the questions. The creams I'm using are made especially for my individual needs. I've been using it a few weeks now and its helped so much with... Ver más
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Consulta las opiniones de los clientes
This is my third month using pharmazons services. They have been extremely efficient and I have received my medications very quickly and on time each occassion. I made a slight error in requesting thi... Ver más
From all of us at The ADHD Specialists Ltd, we cannot recommend the team at Pharmazon highly enough. They have completely removed the stress and 'headache' of chasing whether a prescription has been p... Ver más
La empresa ha respondido
Archie and the team were brilliant in getting my daughter's prescription sent out for delivery in time. She was due to go away inm 48hrs and literally 18hrs after I first spoke to them, we accepted th... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor online de medicamentos por prescripción
- Clínica de fertilidad
- Farmacia
- Farmacia online
- Servicio de adelgazamiento
- Servicio de salud mental
Sobre Pharmazon Homecare Pharmacy
Escrito por la empresa
Pharmazon HomeCare – Trusted, Reliable Experts in Pharmacy Home Delivery Services
Pharmazon HomeCare One of the UK's leading specialist pharmacy home delivery service providers - rated 4.8★ on Google and 4.7★ on Trustpilot with 500+ reviews—and trusted by clinics and patients alike for our excellence in prescription delivery. We combine clinical excellence, operational efficiency, with a human touch:
✅ Why Clinics & Patients Trust Us
•Reliable Partnerships with Private Clinics, Hospitals & NHS Trusts: We streamline prescription management, dispensing, and home delivery for mental health, ADHD, fertility, weight loss, dermatology and many other speciality conditions that benefit from speciality pharmacy services.
•Expert clinical oversight: All prescriptions undergo thorough clinical and legal checks by qualified pharmacists, ensuring each patient receives the right medication at the right time
•Next-day, fully tracked delivery: With secure and discrete packaging along with real-time tracking for peace of mind
🌟 What Makes Our Service Outstanding -
•Dedicated patient coordination: Our team personally manages each step—from prescription drop-off or clinic upload to payment and patient communication
•Five-Star Reviews highlight our strengths: Fast, Friendly Service; Helpful Constant Communication; and Exceptional Reliability—Clinicians and Patients consistently say we go above and beyond
•Competitive, Transparent pricing: We offer clear, fair costs for NHS and private prescriptions, without hidden extras
🌍 Our Commitment -
•Nationwide Coverage: Serving patients and clinics across the UK
•Seamless Onboarding: We integrate smoothly with clinic workflows and support controlled drugs, telemedicine and repeat prescriptions
•Clinical Excellence & Innovation: led by senior pharmacists, we continuously optimise our processes and uphold the highest safety standards
If you're a clinic looking for a dependable pharmacy partner—or a patient wanting your care simplified—Pharmazon HomeCare delivers:
>Trust: Award-Winning service ratings and full pharmacist team support
>Trust: Next Day Tracked Delivery and dedicated coordinators
>Trust: Specialist care across complex therapy areas
Choose the pharmacy service clinics recommend and patients rely on.
Choose Pharmazon HomeCare.
Specialist Pharmacy Delivery Services
Escrito por la empresa
- Pharmazon HomeCare - Reliable Support for Mental Health & More
- We offer timely and accurate medication delivery for ADHD, weight loss, IBD, dermatology, women's health, and sexual health clinic patients.
Specialist Pharmacy Focused on Your Needs
Get confidence, capability, and commitment with our specialist services—guaranteed!
We offer a bespoke service tailored to your needs:
1)Confidential, Quick, and Convenient
2)Low-Cost Competitive Prices
3)Next-Day Delivery, 7 Days a Week
4)Tracked Delivery Services
Información de contacto
Unit 4, 40-40 Link, 30-34 Mill End Road, HP12 4AX, High Wycombe, Reino Unido
- 01494 424 435
- pharmacy@pharmazon.ltd
- pharmazonhomecare.com
4,8
Excelente
643 opiniones
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Fast delivery, responsive customer service
Pharmazon have been great. I've used their service for under a year. They are responsive when there's any issues, and delivery of medication is often fast. They've been very reliable and I've been happy with their service.
18 de marzo de 2026
Respuesta de Pharmazon Homecare Pharmacy
Dear LD,
Thank you for providing us with a lovely review. We strive to provide a reliable convenient service that makes our patients feel informed and in control of their medication supply.
We are so grateful that you have been using us for nearly a year and hope that we can continue to provide you with a great service you can rely on!
Many thanks and kind regards
Archie W
Senior Administrator
No.problem
20 de febrero de 2026
Respuesta de Pharmazon Homecare Pharmacy
Dear Perry,
We really appreciate our patients taking the time to leave us a review about their experience as it lets us know where our team can improve.
Medication delivery shouldn't be stressful, so our team is thrilled to know that they can provide you with a stress free service you can rely on.
We look forward to being able to assist you next time !
Best Wishes
Maryam
Dispenser
Pharmazone has been providing an…
Pharmazone has been providing an excellent service in delivering my ADHD medication maintaining good communication, respecting my privacy, providing secure online payment options and delivery options to deliver within a determined time frame .
17 de marzo de 2026
Respuesta de Pharmazon Homecare Pharmacy
Dear Isuru,
Thank you for taking the time to provide us with a review. Excellent service is what we strive to provide at Pharmazon and our team will be so glad to hear that we have been able to consistently provide this for you.
We are constantly trying to improve our service so our service will be just as good next time if not better!
Kind regards
Alina
Senior Dispenser
Delivered my medicine on time as…
Delivered my medicine on time as expected and kept me informed
13 de marzo de 2026
Respuesta de Pharmazon Homecare Pharmacy
Dear A.Bosah,
Thank you for providing feedback on your experience with us! Our team will be delighted to know that we have been able to provide you with a stress free service and have been able to keep you aware of what was happening with your medication.
We look forward to helping you next time!
Kind regards
Kiran
Pharmacy Team
Respuesta de Pharmazon Homecare Pharmacy
Dear Gabrielle,
Thank you for taking the time to leave us this lovely review! Our team strive towards excellence and providing the best service possible to patients, so reading this really does let us know that we are doing well.
We look forward to helping you again in the future!
Many thanks and kind regards
Archie W
Senior Administrator
Respuesta de Pharmazon Homecare Pharmacy
Dear Lauly,
Recently, we have focused hard on finding ways to improve our service and have introduced "Pre Dispatch Calls" to help keep our patients in the loop and to ensure that they are at home to receive the medication.
Our team is enthralled to hear that you have experienced our service without any issues and we all thank you for your kind words!
We look forward to helping you again and providing the same level of service that you and all of our patients deserve!
Many thanks and kind regards
Archie W
Senior Administrator
Efficient and easy way to make payment…
Efficient and easy way to make payment and quick delivery.
14 de marzo de 2026
Respuesta de Pharmazon Homecare Pharmacy
Dear Rebecca,
Thank you so much for providing us with your feedback! We understand how stressful getting your medication can be and how awful it is when you have to go without, so we are very glad and proud to have been ale to provide you with a 5 star service that you can rely on!
We hope that in the future we can make your experience with us even better!
Many thanks and kind regards
Archie W
Senior Administrator
Respuesta de Pharmazon Homecare Pharmacy
Dear Natalie,
Thank you for taking the time to leave us with a review of your experience!
At Pharmazon, we are constantly striving to ensure that all patients are kept in the loop and have introduced "Pre Dispatch Calls". An additional layer of communication which provides us with the opportunity to speak with patients personally and inform them of when their parcel will be with them as well as answering any queries they may have.
Our team is thrilled to know that we were able to have your delivery sorted out promptly for you and will continue to provide you with a 5 star service you can rely on!
Many thanks and kind regards
Archie W
Senior Adminstrator
Respuesta de Pharmazon Homecare Pharmacy
Dear Cristiane,
Thank you for leaving us a review! We are so glad that the delivery was swift after your payment, we do pride ourselves on our speedy delivery with Royal Mail and are looking forward to helping you again!
Many thanks and kind regards
Archie W
Senior Administrator
Proffessional quick service
10 de marzo de 2026
Respuesta de Pharmazon Homecare Pharmacy
Dear Mrs Chilton,
Thank you for taking the time to leave us a lovely review and thank you for leaving us our 500th review as well!
We are so glad to have been able to provide you with a professional and efficient service that you can rely on! Each of our patients is integral to us and we want to ensure we can continue providing a 5 star service to all.
Our team will keep striving to ensure that your next experience with us is just as good hopefully better!
Many thanks and kind regards
Archie W
Senior Administrator
Respuesta de Pharmazon Homecare Pharmacy
Dear Punam,
Thank you for taking the time to leave us this review! We are so glad to have been able to provide you with an effective and (hopefully!) stress-free service that is convenient for you.
We hope that your next prescription with us is equally as timely and efficient as you have experienced this time!
Many thanks and kind regards
Archie W
Senior Administrator
Super efficient
Super efficient, easy to reach by phone. They work with you to accommodate urgent prescriptions and generic alternatives during shortages for my ADHD medication. Fast turnaround time. Can't expect more
9 de marzo de 2026
Respuesta de Pharmazon Homecare Pharmacy
Dear SSD,
It is amazing to read this review! We are so glad that we are able to provide you with this level of service.
The one thing that we never wish for, is for patients to go without medication. During the national shortages we worked closely with your clinic to ensure that we could provide alternatives that were safe and approved by your prescriber.
We are constantly looking for ways to improve our service to be even better but we are glad that we are already hitting the right targets and are on the right track.
We look forward to helping you again soon!
Many thanks and kind regards
Archie W
Senior Administrator
Respuesta de Pharmazon Homecare Pharmacy
Dear James,
Thank you for taking the time to leave a review about your experience. We pride ourselves on our responsiveness and consistent communication, so your review helps us know that the team are doing a good job!
We will continue striving to provide you with our efficient service and hope that your next experience with us is just as good!
Many thanks and kind regards
Archie W
Senior Administrator
Failed to deliver my medication for 10…
Failed to deliver my medication for 10 days and tried to charge me twice. Tried emailing and phoning but no response. Dire.
3 de marzo de 2026
Respuesta de Pharmazon Homecare Pharmacy
Dear Robert,
At Pharmazon, we pride ourselves on our fast turnaround times and our communication with patients, it would appear that in this instance something has gone awry.
We have looked into this and believe that the delay was caused by an error on the prescription which was flagged up and dealt with through our standard processes. Unfortunately without a new prescription, no medication could be dispatched. This was sadly out of our immediate control.
The new prescription auto generates a new payment link. As you had already made payment for the first prescription (containing the error), we cancelled the 2nd payment request. We would not intentionally request more payment for medication that has already been paid.
Our phone lines are currently being tested to ensure they are working as intended, as our team strive to answer all calls as soon as possible to prevent any going to voicemail.
I hope this helps, please do let me know if you have any queries or concerns by calling us on 01494 424 435 under option 1.
Many thanks and kind regards
Archie W
Senior Administrator
Highly professional pharmacy
Highly professional pharmacy. When there was a delay with a recent prescription they were quick to reach out and ensure I received my medication as soon as possible.
3 de marzo de 2026
Respuesta de Pharmazon Homecare Pharmacy
Dear Hollystar,
Thank you for your kind words! We constantly strive to ensure that we can give patients the service that they deserve and make every effort to ensure that our patients are not left in the dark, so to have this feedback means that we are clearly doing something right!
I hope that we can serve you with the same level of service next time!
Many thanks and kind regards
Archie W
Senior Administrator
Respuesta de Pharmazon Homecare Pharmacy
Dear Karen,
At Pharmazon, we believe that communication with our patients is crucial and one of the most important parts of our service. We never want any patients to be unaware of what is going on with their mediation and would like to thank you for your kind feedback, it means that we are at least doing something right!
We hope to continue providing you with a service you can rely on!
Many thanks and kind regards
Archie W
Senior Administrator
Respuesta de Pharmazon Homecare Pharmacy
Dear Fabio Mellerio,
Thank you so much for leaving us a review, especially on your first time using us!
First impressions are very important to us, so we are very proud to have been able to provide you with an excellent service. We also strive to maintain a stable level of stock at all times to ensure that no patients go without medication so you can continue to use us without worry of us being unable to help!
We hope to be able to provide you with our 5 star service going forward!
Many thanks and kind regards
Archie W
Senior Administrator
Respuesta de Pharmazon Homecare Pharmacy
Dear ZN,
Thank you for taking the time to leave a review, we are very happy to hear about your experience and that we were able to provide the customer service that all of our patients deserve.
We are constantly changing and looking for other ways to improve our customer service so that your next experience with us will be even better! We look forward to helping you again soon!
Kind regards
Archie W
Senior Administrator
A Complaint will be made to The General Pharmaceutical Council
You contacted me and allowed the telephone to ring only twice, requiring me to return the call. When I did so, I was kept on hold listening to recorded music, despite informing you that I was at work and unable to remain waiting. This is not an acceptable standard of patient communication.
More concerning is the fact that you confirmed receipt of my prescription and accepted payment, yet subsequently informed me that I was not permitted a six-week supply. When I reminded you that I was initially provided with a six-week supply when commencing this medication, I was told this was “because it was Christmas.” This explanation is inconsistent and raises serious concerns regarding fairness and transparency in your prescribing and dispensing policies.
You also insisted the medication could be sent on a Sunday. I clearly explained that Royal Mail does not deliver on Sundays and that I require delivery on Saturday. You confirmed you would email me to clarify arrangements. No email has been received, and no further communication has been provided, despite my payment having been taken.
Taking payment without supplying the agreed medication raises concerns under the Consumer Rights Act 2015, which requires services to be carried out with reasonable care and skill, and within a reasonable time. In addition, as a provider of pharmacy services, you are expected to adhere to the standards set by the General Pharmaceutical Council (GPhC), including providing person-centred care, communicating effectively, and maintaining clear, consistent supply policies.
This matter has caused unnecessary disruption to my working day and has created avoidable stress regarding access to prescribed medication.
I require the following:
A written response by Monday morning confirming the position regarding my prescription supply.
Confirmation that my medication will be delivered next Saturday as requested.
Clarification of your formal policy regarding six-week supplies, and why it has been applied inconsistently in my case.
If this matter is not resolved promptly, I will have no hesitation in escalating my complaint to the General Pharmaceutical Council.
27 de febrero de 2026
Respuesta de Pharmazon Homecare Pharmacy
Dear Christopher,
Firstly, I would like to apologise for any stress or inconvenience that this may have caused.
We pride our service on being convenient and easy for patients, we never wish for any patient to go without medication and take all steps necessary to ensure that their medication is supplied in a timely manner.
Since this review, our pharmacy manager, Archna, has been able to reach out to clear up any miscommunications or issues that took place during this matter to ensure that our processes and training for all staff are up to date, accurate and that going forward we can avoid a repeat of the issues. We hope that this conversation provided clarity and satisfactory answers.
If there is anything else that you may wish to discuss with us please feel free to call us on 01494 424435 under option 1 or drop us an email at Pharmacy@pharmazon.ltd
Many thanks and kind regards
Archie W
Senior Administrator
Request for invoice and copy of prescription
The issue has now been resolved but I will update my review if the issue persists on a future occasion.
27 de febrero de 2026
Respuesta de Pharmazon Homecare Pharmacy
Dear Robert,
We're used to receiving 5star reviews and positive feedback. So, we're disappointed to read your review and to read that we didn't respond to your email promptly in line with your expectations and our normal service.
We have a team of Pharmacists, dispensers, and admin staff all available to answer calls and we even have a patient whatsapp number available, but we acknowledge we need to do better to ensure no one is left waiting for a response.
You will have received our automatic email reply, that requests if you have not received an answer to your query to please call us on 01494 424 435 Option 1 and either myself or my admin team will be able to assist you further. This is sent to avoid situations like yours when you're waiting for us and haven't received a response to your email.
We've also invested in a patient web app that will be available soon, giving you control of your payment and delivery for prescription medication. You will also have direct access to your receipts and invoices.
Our commitment to continually improving our service is our priority. We understand getting your medication can be stressful, and our responsibility is to make this smooth and simple. So, I'm pleased your medication was dispatched and delivered promptly.
Your comments have been raised with our Delivery Team to ensure that ALL emails are acknowledged and responded to promptly.
Since posting this response I understand we have resolved your request, and we will endeavour to ensure we do better next time so we can continue to provide a 5-star service.
Many thanks and kind regards
Archie W
Senior Administrator
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