The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums aff... Ver más

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Consulta las opiniones de los clientes
Kind and patient letting me speak. Very kind about the loss if my beautiful husband. Calm and to the point. Nothing was problematic - he put me at ease as he was above all - human which is the most... Ver más
Matt , customer advisor He was compassionate towards myself while dealing with my late moms enquiry, he was polite, efficient and explained every to me and what he thought was best going forward wit... Ver más
As Executor for a friends will this has been a difficult time especially ensuring outstanding bills etc will be paid when funds available. Phillips and Cohen have been consistently helpful - a great... Ver más
Información sobre la empresa
Escrito por la empresa
We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.
Información de contacto
Building 5, Floor 9, Exchange Quay, M5 3EF, Manchester, Reino Unido
- 0333 555 1051
- support@phillips-cohen.co.uk
- phillips-cohen.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Joseph was very helpfull and…
Joseph was very helpfull and understanding of my situation. We went threw the questions and it was a relief of an outcome.
My Father passing away and balance on credit card
Donna called me and explained the reason for her call, also asked me questions to determine the outcome of my dad's credit card balance.
She explained everything very clearly to me and we both discussed issues surrounding my dad's passing away and my mums payments for funeral and I learnt a lot. She was very helpful and caring. Thank you.
The person I spoke to was really…
The person I spoke to was really helpful, explained everything clearly and made the whole process easy to follow and understand.
Spoke with Lisa about my late mother’s…
Spoke with Lisa about my late mother’s accounts and she was so kind and understanding. Gave a lot of information and was clear on next steps.
Spoke with a lady called Arianna very…
Spoke with a lady called Arianna very helpful and very professional sorted out my problem very quickly top service
Matt was very respectful and very professional
Matt was very respectful and understanding of my situation and helped me resolve my predicament with a positive and calming attitude. He explained everything clearly and understandable.
My problem was resolved very quickly and dealt with in a very professional manner.
Customer service at its finest
Electricity bill
The lady I spoke to called Donna was extremely kind and helpful with my query and explained everything perfectly
Rob was very thorough and helpful…
Rob was very thorough and helpful during our conversation
All emails were ignore so I called on…
All emails were ignore so I called on the phone and Amy was very helpful just not sure why the emails were ignored

Respuesta de Phillips & Cohen Associates (UK) Ltd.
Supreme Service From Donna
I was very fortunate to have my call answered and handled by a super lovely lady called Donna.
She genuinely cared for me and my needs, there was nothing forced and she gave me really practical advice.
The person I spoke to was extremely…
The person I spoke to was extremely helpful & helped resolve the issue.
I was in conntect with them due a…
I was in conntect with them due a deceased relatives account. They were very helpful in sorting the issue and we're very understanding as the death has occurred over 18 months earlier.
The Agent was very polite and helpful
The Agent was very polite and helpful. Customer gave excellent customer service by understanding my needs.
They where very helpful and thoughtful…
They where very helpful and thoughtful and showed care
I spoke to a lovely lady called Donna…
I spoke to a lovely lady called Donna who was very sympathetic. She made the phonecall more bareable to deal with and was very caring too. She was very professional and lovely to talk to.
Excellent
Excellent, compassionate interactions with agents at this firm. They have been the kindest people to deal with following the death of my father.
Professional and sympathetic…
The person that called to deal with my mother’s estate and possible money owed was understanding and sympathetic. The issue was dealt with promptly and was overall a pleasant experience. I felt I was in good hands thanks to the professionalism of the caller.
Abbie was very helpful and…
Abbie was very helpful and understanding making this difficult situation easier
The two gentlemen I spoke with
The two gentlemen I spoke with, were both very caring, they offered their condolences on the death of my husband, and did everything in order to sort out my situation
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