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Phillips & Cohen Associates (UK) Ltd. Opiniones 

816
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums aff... Ver más

Valorada con 5 estrellas sobre 5

Kind and patient letting me speak. Very kind about the loss if my beautiful husband. Calm and to the point. Nothing was problematic - he put me at ease as he was above all - human which is the most... Ver más

Valorada con 5 estrellas sobre 5

Matt , customer advisor He was compassionate towards myself while dealing with my late moms enquiry, he was polite, efficient and explained every to me and what he thought was best going forward wit... Ver más

Valorada con 5 estrellas sobre 5

As Executor for a friends will this has been a difficult time especially ensuring outstanding bills etc will be paid when funds available. Phillips and Cohen have been consistently helpful - a great... Ver más

Información sobre la empresa

  1. Servicio financiero no bancario
  2. Asesor financiero
  3. Compañía de seguros

Escrito por la empresa

We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

816 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(816)

443 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My Father passing away and balance on credit card

Donna called me and explained the reason for her call, also asked me questions to determine the outcome of my dad's credit card balance.
She explained everything very clearly to me and we both discussed issues surrounding my dad's passing away and my mums payments for funeral and I learnt a lot. She was very helpful and caring. Thank you.

16 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Matt was very respectful and very professional

Matt was very respectful and understanding of my situation and helped me resolve my predicament with a positive and calming attitude. He explained everything clearly and understandable.
My problem was resolved very quickly and dealt with in a very professional manner.
Customer service at its finest

10 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

All emails were ignore so I called on…

All emails were ignore so I called on the phone and Amy was very helpful just not sure why the emails were ignored

9 de marzo de 2026
Opinión espontánea
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Respuesta de Phillips & Cohen Associates (UK) Ltd.

Good morning Mr Thompson, thank you for the balanced review & we apologise if your email correspondence was not acknowledged and handled appropriately. We certainly welcome email interaction so are sorry for the inconvenience of your having to call us. To enable us to investigate, we would sincerely appreciate it if you would forward your last email to our team to feedback@phillips-cohen.co.uk and we will investigate as a priority. Thanks again & all the very best

Valorada con 5 estrellas sobre 5

Supreme Service From Donna

I was very fortunate to have my call answered and handled by a super lovely lady called Donna.
She genuinely cared for me and my needs, there was nothing forced and she gave me really practical advice.

9 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent, compassionate interactions with agents at this firm. They have been the kindest people to deal with following the death of my father.

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and sympathetic…

The person that called to deal with my mother’s estate and possible money owed was understanding and sympathetic. The issue was dealt with promptly and was overall a pleasant experience. I felt I was in good hands thanks to the professionalism of the caller.

4 de marzo de 2026
Opinión espontánea

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