Banner for Phillips & Cohen Associates (UK) Ltd.

Phillips & Cohen Associates (UK) Ltd. Opiniones 

815
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums aff... Ver más

Valorada con 5 estrellas sobre 5

Matt , customer advisor He was compassionate towards myself while dealing with my late moms enquiry, he was polite, efficient and explained every to me and what he thought was best going forward wit... Ver más

Valorada con 5 estrellas sobre 5

Kind and patient letting me speak. Very kind about the loss if my beautiful husband. Calm and to the point. Nothing was problematic - he put me at ease as he was above all - human which is the most... Ver más

Valorada con 5 estrellas sobre 5

Donna was very sympathetic and showed amazing empathy. She was able to explain the steps in dealing with finances after the death of a loved one and was patient in answering all and any questions. Mad... Ver más

Información sobre la empresa

  1. Servicio financiero no bancario
  2. Asesor financiero
  3. Compañía de seguros

Escrito por la empresa

We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

815 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(815)

442 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Disgraceful business

Disgraceful business. Chasing me for money from my late husband. Phoning his phone in the middle of the night repeatedly. midnight, 2am etc. Hope your pieces of silver are worth it.

1 de junio de 2026
Opinión espontánea
Logotipo de Phillips & Cohen Associates (UK) Ltd.

Respuesta de Phillips & Cohen Associates (UK) Ltd.

Good morning, thank you for highlighting your concerns and please be assured that we would treat that sort of incident very seriously. We have incredibly strict systemic controls in place to prevent any sort of contact attempts outside of our standard operating hours, so the behaviour you describe is not something we would permit. We also keep detailed records of everything we so do. So that we can investigate your specific concerns, we would sincerely appreciate it if your could share the phone number dialled in private to feedback@phillips-cohen.co.uk so that we can review our records and confirm accordingly. We are proud to be bereavement partners to many of the UK's leading organisations and as such, we are committed to the highest levels of customer service and standards of behaviour, so please allow us to investigate and provide some reassurance. Many thanks.

Valorada con 5 estrellas sobre 5

Exceeded expectations

I was nervous before making the call. However I found Darren to be professional but empathetic. His tone and attitude made the conversation that much easier . He asked his questions and actively listened to me. Overall I felt informed and understood what the next steps were.

2 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very empathetic service

Very empathetic service. Patient, kind, clear.
Enquiry resolved with care, compassion, understanding and clarity. All very important at a very difficult time

2 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top class customer service

The agent ladie i spoke with was so professional and so understanding and made everything totally easy with the bereavement process. Thank You

29 de mayo de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más