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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The course was well delivered by very knowledgeable instructors. My only real issue was not having time to eat but the benefits far outweigh the discomfort so can’t bring myself to knock a star off. A... Ver más

Valorada con 5 estrellas sobre 5

I enjoyed my time with pheonix, from the start I didn't know what to expect but the degree and level of which lance and jaye took to make sure we got all information we needed and the patiences they h... Ver más

Valorada con 5 estrellas sobre 5

The instructors are really experienced and are able to pick up the skill set of the students and refine/develop it further. Also they are able to give you insights and prepare for that you have not... Ver más

Valorada con 5 estrellas sobre 5

The course was ran well as both instructors share a variety of knowledge in the field of work, it’s an intense course but is as real as it gets as you do your operations real time in public.

Información sobre la empresa

  1. Organizador profesional

Información proporcionada por diversas fuentes externas

GLOBAL SERVICES We are honoured to lead the Close Protection and Tour Management industry worldwide. With our world class global portfolio of clientele, you can be rest assured that our experience will cater for all your requirements through a prestigious quality of security and facilitation. PHOENIX ACADEMY OF EXCELLENCE Phoenix provide a quality of training courses that exceeds the industry standard. Our operational experience will leave our delegate’s rest assured that they are receiving World Leading training from a World Leading operational company. Whether you are looking to be a Close Protection Operative, a door supervisor or a CCTV operator, you can rest assured that training with us will put you a level above your competition.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

560 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 80% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Fantastic course with a great insight…

Fantastic course with a great insight regarding close protection. Course was well constructed and well delivered by the Phoenix instructors. Very professionally put together and isn’t your typical average course. Phoenix demands are somewhat challenging but once completed the student will have full confidence in being a competent CPO in the real world of close protection. Would highly recommend.

30 de octubre de 2023
Valorada con 5 estrellas sobre 5

Outstanding course!!

The tutors were very knowledgeable and understanding and gave clear instructions. Throughout the course our tasks were laid out appropriately and slowly gradually built up the team, until the tasks got more difficult but if you had a problem the tutors would understanding and help you solve the problem. Overall was a brilliant CP course and I would definitely recommend anybody wanting to change their lifestyle or strive for a greater goal to try out Pheonix!! 👍🏽

25 de septiembre de 2023
Valorada con 5 estrellas sobre 5

The experience was hard work from day…

The experience was hard work from day one, but Lance and Jaye were always on hand if you had any questions or need further guidance. They push you to better yourself and they get you to understand what you need to work on and that you are more capable than you think. Really enjoyed the experience especially combat day and driving day. Thank you Lance and Jaye for your hardwork and dedication to preparing me and my course mates for the CP world.

25 de septiembre de 2023
Valorada con 5 estrellas sobre 5

SEPTEMBER 2023

Having attended the Phoenix close protection course level 3 this month, Rest assured its not a course were you can just attend in the hope to receive the qualification ,its a course that requires 100% of your attention and for you to remain switched on from start to finish. You need to work hard as a team in order to gain your solo qualification. Regardless of background unless your in CP its a new skillset, one which i enjoyed learning and adapting to, the instruction from the phoenix training team is second to none, Lance and Jaye are a fountain of knowledge within CP and will give you the tools required to be successful on the course. Not only successful but to get you to the phoenix standard which is world level !
We was quite lucky on our course and had guv the CEO of phoenix be part of our final ex and combat day ,very inspiring and motivational but very serious too great to have on our course.
A good understanding of IT skills will help as there is plenty of theory but dont be complacent in the classroom as the live operations will require you to think fast and put the theory into practice, your been assessed the whole course but the sense of achievement is great.
The course is put together in a clever way, its just missing FREC 3 and then its untouchable.

I highly recommend phoenix CP course to anyone wanting to get the best start to there CP career its gold standard in my eyes thoroughly enjoyed it.

22 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good course

Good course, just needs FREC 3 as part of the course and better time management when it comes to the lads.

27 de agosto de 2023
Valorada con 5 estrellas sobre 5

Very professional

Very professional, it’s not a course that you can do halfhearted. The experience let alone the theory they provide will prepare you for the exams!

27 de agosto de 2023
Valorada con 5 estrellas sobre 5

July 2023

The Close Protection course with Phoenix was very demanding and required plenty of hard work to be put in to earn a pass however was completely worth the time and effort. The instructors provided valuable lessons and insight as to what is required by a Close Protection Officer. The real life live operations were very enjoyable and provided an insight into what it would be like in real life.

I would recommend this course to anyone who is debating a career in CP.

I would have preferred having a timetable in place so that I would have known what was going to be taking place as appose to finding out on the day or the night before.

23 de julio de 2023
Valorada con 4 estrellas sobre 5

Overall good but a few pointers

The course overall was set up good with all you need for a cp, however, if you want to go to hostile zones there will be additional courses you will need to do, I think the course would benefit from doing FREC 3 instead of just level 3 first aid. I thought the live operation are brilliant and a strong point to the course, this give you the ability to test yourself as a CP operator. The driving day and unarmed combat was a nice additional and something different for those that have not done that before. The shooting day will be good for those who have never handled a firearm before but if you're ex military all you do is shoot 22 caliber and learn the marksmanship principles. The course could benefit for those who are more advanced by doing Drills such as live fire movements or something similar.
Be careful when speaking to their sales team as they will promise the world to you, I was told I could be working in South Africa for £1000 a day and many people have been told similar things, just don't quit your job before going on the course as I've seen some people make this mistake.
Overall its a strong course but would of liked to see more qualifications like FREC 3.

23 de julio de 2023
Valorada con 4 estrellas sobre 5

Training review

The traing was great and the instructors gave out a lot of knowledge to do with the job role, however i feel that the course would benefit from a basis time table just so you knows what's coming in the sense of admin and pre preparation.

1 de julio de 2023
Logotipo de Phoenix

Respuesta de Phoenix

Dear Kyle,

Thank you for your valuable feedback and for your kind words about our training and instructors. We're glad to hear that you found the course informative and beneficial for the role of a close protection operative.

We appreciate your suggestion regarding the implementation of a basic timetable for better preparation and understanding of the course structure. We did have a similar system in place previously, but as you can appreciate, sometimes we need to make amendments due to unforeseen circumstances. This occasionally led to confusion when things didn't run as per the agenda and scheme of work.

However, we understand the importance of clear communication and the comfort that a well-structured timetable can provide. We will certainly take your feedback into consideration and review our current approach to see how we can better balance the need for flexibility with the desire for a structured timetable.

Thank you once again for your feedback, Kyle. It's insights like yours that help us continually improve our courses and the overall learner experience.

Best regards,
Phoenix.

Valorada con 5 estrellas sobre 5

What made the experience great was…

What made the experience great was throughout the course, having very realistic live operations that benefits you're skill you get taught.
The instructor's are very experienced and knowledgeable.
Everything included in the course ie. Driving day, combat day and surveillance weekend. Give you an open mind on the Close protection industry for the future.
Well done everyone on the course and thank you to Phoenix.

23 de julio de 2023
Valorada con 5 estrellas sobre 5

Highly recommended

This course gives you an understanding of what is required by a close protection officer, and it will help you achieve it by providing world-class instructors.

20 de julio de 2023
Valorada con 2 estrellas sobre 5

This company is not recommended at all

This company is not recommended at all. They will just take your money and no questions will be asked. I struggled with the course but no one helped at all. Definitely not a good company stay away. They also gave no money back but its a big scam

13 de julio de 2023
Opinión espontánea
Logotipo de Phoenix

Respuesta de Phoenix

Dear Pritpal,

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with us did not meet your expectations. We understand that our courses can be challenging, and we strive to provide all our learners with the necessary support to help them succeed.

We want to clarify that our goal is to empower our learners with knowledge and skills, not to do the work for them. This approach ensures that our learners truly understand the material and can apply it in real-world situations. We understand that this might be difficult for some, and we're always ready to provide additional training and reassessment for those who need it.

We're proud to have received numerous positive reviews from learners who have benefited from our courses and support. However, we also understand that there is always room for improvement. We take all feedback seriously and will use your comments to review our support processes and make necessary improvements.

Again, we apologise for any inconvenience you've experienced and we appreciate your feedback as it helps us to improve. If you have any further concerns or if you'd like to discuss this in more detail, please don't hesitate to contact us directly.

Best regards,
Phoenix.

Valorada con 5 estrellas sobre 5

Would highly recommend

Really good course, great instructors, fast paced but learned a lot and got to put it into practice throughout the four live exercises which helps build your confidence. Would highly recommend if you’re willing to learn and put in the effort.

25 de junio de 2023
Valorada con 4 estrellas sobre 5

A very enjoyable course

A very enjoyable course. Very good instructors that promoted a professional environment to learn in, and adapt to the high standards the job demands. I thoroughly recommend the course however the range day was disappointing.

25 de junio de 2023
Valorada con 5 estrellas sobre 5

Great course

The course was in depth and challenging but very enjoyable, the training team were very knowledgeable and great tutors who were always available to help if required.

25 de junio de 2023

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