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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Awful ! Do not use ! I’m having to go through my bank for a refund. Was sent an exceptionally poor quality item with a poor quality image (blurred). Photo Canvas kept asking for photos of the... Ver más

Valorada con 1 estrellas sobre 5

Have used them before and no issues with quality. This time my goods were delivered to the wrong address by DHL, I was unable to locate them and have had no help from Photo Canvas or DHL, you cannot p... Ver más

Valorada con 5 estrellas sobre 5

I used a different company at Christmas 'Printerpix' and the quality was appalling. Also took ten days to arrive. I sent photos on the weekend to photo-canvas had superb discussion with Yash via e... Ver más

Valorada con 5 estrellas sobre 5

I was looking for a company which produces photo canvases which are fairly large (120 cm by 50 cm) and flexible in dimensions. This I found in Photo Canvas, which produced a lovely print based on a ph... Ver más

Información sobre la empresa

  1. Servicio de impresión fotográfica

Información proporcionada por diversas fuentes externas

Design your personalised canvas online in exceptional quality, built to last, by our talented team of 45 in London.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

192 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 3 estrellas sobre 5

Pretty good, but lots of room for improvement

I ordered two canvas prints. They took 16 days to arrive, but that's ok I wasn't in a rush. The quality is great, with high grade canvas and really well made softwood frames, and the images are sharp and vibrant. These are not the cheapest canvas print online supplier by any means, but I don't mind paying more if the quality is right. So I was really disappointed that the hanging hooks were not factory fitted. I had to screw them into the back of the frames myself. Why? Surely 99% of customers intend to hang their canvas on a wall, so why don't Photo-Canvas put hooks on their frames? Also, smaller point, but they sent my pictures in a non-recyclable super sized Jiffy bag. Surely a reusable, recyclable cardboard box would be better, and more secure?
(Ref 2348465)
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Photo-Canvas contacted me after leaving this review. They apologised, said my comments would be given due consideration, and gave me a £14 discount voucher off my next order. They said they don't factory fit hooks onto their frames because not all customers want them. I'm not sure why anyone would buy a wall canvas and then not put it on the wall, and in any case the hooks sit flush against the back of the frame, so I can't see why anyone would ever object to them being there. But anyway, I appreciate them taking my comments seriously, and I will probably buy from them again, especially if they start pre attaching their hooks.

24 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Needed a puzzle on short notice and the team helped to get this processed and sent really quickly. Fantastic support and great final product.

14 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really impressed with photo-canvas,my…

Really impressed with photo-canvas,my picture arrived so well packaged it took an age to open it ! I was so deeply surprised at the quality of my picture ,it was a present for my husband after finishing cancer treatment,so very emotional time ,would definitely recommend this company ,quick sevice,great value,excellent quality,will be using again

13 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super happy customer!!

I ordered a very large canvas. Originally it was one image but i was emailed to advise a change as the quality wasn't great. A great tip as I would have been disappointed to spend so much money to not be happy with the quality.
Therefore I changed to 3 images. It arrived super quickly considering the size, And I absolutely love it!!
Its much better than i expected. The quality is fantastic, the delivery was quick! It looks fantastic on my wall.

Thanks. Great service and great delivery!

18 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellent company to deal with

An excellent company to deal with, I ordered 11 separate canvasses and they got in touch to ask if I wanted a sample prior to processing the entire order so i could check quality, not very often a company offers this kind of service, when the sample arrived I had no hesitation in confirming the other 10 on the order it was high quality, the rest of the canvases arrived really quickly and they are all as ordered and looking great, thanks Photo-Canvas, will definitely be dealing with you again, highly recommend, first class service, first class products and first class delivery

31 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good quality jigsaw, delivered quickly

Ordered a jigsaw of a family photo for mothers day. I had left it a little late, so went for Photo-Canvas given the quicker typical dispatch times quoted. Jigsaw came on time (ordered Tuesday morning, delivered Friday), and the progress tracker helped with piece of mind (shows when printed, in pressing, quality checks etc.). Really pleased with the quality of the jigsaw and tin it came in. Good product, will be ordering from them again.

16 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company.

Great company.
Really good products.
And considering we’re in the middle of this lockdown, they were right on it, and customer service was helpful and went the extra mile to get my big canvas delivered within 48 hrs.
Really impressed
Don’t normally leave reviews, but I wanted to for these guys.

23 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with the service

Im very happy with the service. The online designer worked great. The canvas was delivered within three days (over a weekend) and the emails kept me appraised of the print process and full tracking to the door. Expectations were high and the quality of the product delivered. Overall, very happy.

18 de enero de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Slow

Ordered 21st December for guaranteed Xmas delivery. Supposedly made same and sent for next day shipping. I'm still waiting for the order. If you're thinking of using these guys because of their promises of quick turn around, think again. Their guarantees mean nothing.

2 de enero de 2021
Opinión espontánea
Logotipo de Photo-Canvas

Respuesta de Photo-Canvas

Dear Jim please share your order number so we can find your order and hopefully help?

Valorada con 5 estrellas sobre 5

Contacted them several times about…

Contacted them several times about damaged goods had no response
Would not recommend them to any one
Use some one else but this company
Seems there was technical hitch and problem sorted straight away so massive thanks

2 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

FANTASTIC COMPANY

FANTASTIC COMPANY, ordered my canvas on the 22nd Dec and arrived Christmas Eve 🤗
The canvas is of the best quality as is also the service that Photo-Canvas provide. I will DEFIANTLY be back for another purchase. It’s been so refreshing to have a company that delivers on there promises. Utterly brilliant from start to finish, thank you so much Photo Canvas 👍🤗👌😀

24 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

No customer service and no sign of the purchase

I placed an order on Sunday and paid extra for 1 day delivery to guarantee it got there for the following Saturday as it was a gift for a 3 year to open with her friends in an online meet-up. Have sent 3 emails chasing up with no reply, no phone number to call to query. Not certain whether it’s a complete con or they are snowed under but certainly no way to run a business. Will update if it gets confirmed either way.

11 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with quality of print.

Very happy with quality of print.
Got a large 100 x 150 cm canvas print made up, and it looks really good. It was from a high resolution scan of a medium format negative, but there's no visible softening or down-scaling. Image quality is great, even from up close.
Will definitely be buying from them again.

28 de octubre de 2020
Opinión espontánea

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