Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

placed an order with Pine & Lime on 13 February 2026, and the product page said it would be delivered by 20 February. Even after waiting until 21 March, nothing was delivered and my order status... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Their pet portraits are amazing ! Reasonable and classy. Quite prompt with the personalised editing. They will ask you to review before sending it up for print - which is usually not done by any oth... Ver más

Valorada con 5 estrellas sobre 5

I loved the design and details and what I saw in the preview, got that. One suggestion from my side would be, as I've ordered 4 x 4, so it's a small one, but the frame or outline of the art piece is t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pine and lime has a wide variety of very thoughtful gift ideas to offer. Their delivery was super fast and hassle free😊. I absolutely loved the minimalist packing and the quality of the frame and pho... Ver más

Información sobre la empresa

  1. Tienda de pósters
  2. Tienda de regalos

Escrito por la empresa

For all those special moments that couldn't be captured but aren't forgotten. From swiping right to making pancakes; from being friends to being something more; or from simply me to you. A way to capture the date, time of day and the place that will always remain special.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

992 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 3 estrellas sobre 5

I liked the packaging

I liked the packaging, the borders but I guess the paper used feels a lil cheap like of not premium quality. Also, I think the place thats selected in the map doesn’t show the name, it just has emoji. So, instead of that if the name appears that would give much more significance.

5 de febrero de 2024
Opinión espontánea
Logotipo de Pine & Lime

Respuesta de Pine & Lime

Hi Tejal,

We're so sorry you felt like the paper used was cheap. We use 250 gsm museum quality paper on all our products. Also, we're working on the feature where you can add a name instead of the emoji! It's already working on the Journey Map. Please send us an e-mail on support@pinenlime.com with images of the product you received and we'll make sure we send over a replacement that you're happy with!

Valorada con 2 estrellas sobre 5

Actually a much bigger frame I expected…

Actually a much bigger frame I expected as compared to the price so it was a disappointment

3 de febrero de 2024
Opinión espontánea
Logotipo de Pine & Lime

Respuesta de Pine & Lime

Hey Sohini,

We're really sorry you weren't happy with the size of frame you received. Can you please send us an e-mail on support@pinenlime.com? we'll try and help make this right, and help improve your experience with us

Valorada con 3 estrellas sobre 5

Spotify song not as I wantwd

Hi, while selecting the Spotify track I have given a particular song but while scanning always the album is opening which is not what I wanted.
Can I please get a reply on the above issue?

26 de enero de 2024
Opinión espontánea
Logotipo de Pine & Lime

Respuesta de Pine & Lime

Hey Tathagata,

We'll definitely try and help you with this. Please reach out to us on support@pinenlime.com or DM us on Instagram - https://www.instagram.com/pineandlime/

We suspect this may be an issue with the version of Spotify you're running.

Here's the related Spotify thread: https://community.spotify.com/t5/Android/Spotify-codes-for-specific-song-open-the-album-but-play-a-random/td-p/4837805

We're sorry about the trouble, but we'll make sure that we help out with this!

Valorada con 5 estrellas sobre 5

DEFINITELY A CONVERSATION STARTER

I ordered the Memory Map 6x6 variant for the anniversary of a long distance couple.
The packaging is amazing and the delivery time was bang on.
U keep it on your work desk and boy, your colleagues will definitely be intrigued.
hats off to the concept and the precision of maps.. the layouts are excellent

25 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

picture quality could have been little better

picture quality could have been better
product quality was good but the print of picture was not up to the mark i have uploaded the picture in original quality but still picture was blurry

20 de enero de 2024
Opinión espontánea
Logotipo de Pine & Lime

Respuesta de Pine & Lime

Hey Riddhi!

We're so sorry that you weren't happy with what you received. We're going to make this better for you! We'll dispatch a newer version of pictures and try and improve the quality on our side.

Valorada con 5 estrellas sobre 5

Incredibly heartwarming

One of the most beautiful and really meaningful gift that I was able to give my partner. The quality is just amazing and the packaging is so aesthetic. The box inside is also of high quality and very sturdy.

7 de enero de 2024
Opinión espontánea

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