Pinkiessweeties Opiniones 

82
TrustScore: 3 sobre 5

3,0

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Delivery took like a week to come, im in Manchester . some good novelty sweets that we haven’t tried before. I ordered £45 worth of stuff in order to get free shipping. I feel this is a little steep i... Ver más

Valorada con 3 estrellas sobre 5

Customer service is quite shocking!! I've ordered twice now. Twice things have been out of stock which is fine but to email 9 days after the initial order and say stuff is out of stock is not acceptab... Ver más

Valorada con 5 estrellas sobre 5

I don’t understand how this company has a single bad review, the quality of the products is 10/10, the variety is brilliant there are items I haven’t been able to find on any other website. Branding... Ver más

Valorada con 1 estrellas sobre 5

Ordered after seeing the TikTok video showing a large scoop being filled and filling up a large container . The video does not clearly state that this is only a single scoop for £5, which gave the imp... Ver más

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Información sobre la empresa

  1. Tienda de chucherías
  2. Tienda de golosinas

Escrito por la empresa

Pinkies Sweeties is your go-to online candy store, bringing you exciting new international snacks every month, along with £5 Candy Scoops, Mystery Boxes, and Build Your Own Pick 'n Mixes—all packed fresh, in-house and full of fun! 🍬🚀


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

82 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(82)

53 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Disappointed

Enough is enough now with this company! I may have to post somthing on my socials regarding this, as I don’t want people to keep suffering with a problem with there order from this company! I ordered a few times from here first time was fine, but a few orders o made was always an issue with products not in stock even though I paid for the items they don’t tell you it’s out of Stock! It’s disgusting how they take your money from you to then me have to email to tell them my items are not in my package! If you don’t email them they will keep your money! Twice this had happened it’s took 9 days to revive my order! And they still have responded to my email! Avoid at all cost !!!

4 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor service and community

Ordered 10 small pickle juice shots for an ultramarathon. They were £3 each plus £5 postage, making them equate to £3.50 each which is expensive but acceptable seeing as they would arrive quickly. The package arrived with only three shots . I sent an email to complain, and a couple days later the reply came that this was because they were now out of stock. So instead of making me aware of this at the time, I was short delivered. Upon my complaint I was refunded for the 7 missing bottled. However NOT for the postage (I didn't even get a reply to my email regarding postage). This means I had paid £4.66 per shot for the three bottles that were delivered. I would NEVER have ordered three with £5 postage fee had I known that was all that was available. To make things worse I then had to reorder from another company, and pay the postage again. Terrible communication

27 de mayo de 2026
Valorada con 2 estrellas sobre 5

Not much sour

It was ok but was not impressed that it was mean to be a sour box and most of the stuff in the box was not even sour in the box in expected most stuff to be sour and was not

27 de mayo de 2026
Valorada con 2 estrellas sobre 5

Missing items

Missing items

13 de abril de 2026
Logotipo de Pinkiessweeties

Respuesta de Pinkiessweeties

Hi Ros, we had emailed you to the solution, kindly check inbox when you can! Many thanks, The Pinkiessweeties Team

Valorada con 5 estrellas sobre 5

Excellent sweets!!!

The sweets were really well packaged and tasted really good, with a good variety of flavours. I have now ordered twice from this company and I love how you can now get some good quality halal friendly sweets.

26 de marzo de 2026
Valorada con 3 estrellas sobre 5

Customer service is quite shocking!

Customer service is quite shocking!! I've ordered twice now. Twice things have been out of stock which is fine but to email 9 days after the initial order and say stuff is out of stock is not acceptable! I placed an order and it took 11 days to come, I ordered bits for Easter they arrived 5 days after Easter! I contacted customer services twice and still no reply! I see you often posting on TikTok, maybe that energy should go into replying to your paying customers who have already ordered. I love this shop aswell, they have some great deals but sadly have been put off ordering again!!

2 de abril de 2026
Valorada con 3 estrellas sobre 5

Novelty sweets good but unsure if I’d order again

Delivery took like a week to come, im in Manchester . some good novelty sweets that we haven’t tried before. I ordered £45 worth of stuff in order to get free shipping. I feel this is a little steep in order to get free shipping, overall the novelty of the sweets were good as my son enjoyed trying new sweets he’s never tried before but unsure if I’d order again because of the delivery time and prices.

26 de marzo de 2026
Valorada con 5 estrellas sobre 5

Lovely Buisness

Lovely Buisness , great variety of sweets and good quality,I love my order and ill be ordering again soon, great quality and the £5 scoops are well woth it , i love it , thankyou pinkiessweeties 💓🫶

19 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I've ordered from here 3 times now

I've ordered from here 3 times now, twice even though online said In stock they have not sent out sour patch kids I've ordered, still saying 44 in stock on website page. Also out of date food in the mystery box's

12 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wouldnt bother

I ordered the sour pickle with a bunch of sweets and was given the garlic one. Im pregnant and it was a craving, once i opened it the garlic smelt disgusting and i had to chuck it. Waste of £10 and put me off trying to order again :(

29 de enero de 2026
Valorada con 1 estrellas sobre 5

Stock file so out of date .

Stock file so out of date .
Placed order with other items in with postage being high . Item I wanted out of stock but allowed me to purchase and package arrived with item missing . Only made aware of item being a no stock after sending two emails . Won't be using again . Terrible service

26 de enero de 2026
Logotipo de Pinkiessweeties

Respuesta de Pinkiessweeties

Hi Joy,

We’re genuinely sorry for the frustration and disappointment caused - especially when you’d placed an order with other items and paid postage expecting everything to arrive together.

We completely understand how upsetting it is to find an item missing and only be made aware after needing to chase this up. That’s not the experience we want any customer to have.

Since your order, the Tubble Bubblegum you’d ordered has come back into stock, and we did reach out by email to let you know as soon as it became available. We’re also reviewing our stock management and notification process to reduce the risk of this happening again.

Thank you for bringing this to our attention - your feedback helps us improve our systems and service moving forward.

Valorada con 1 estrellas sobre 5

Ordered after seeing the TikTok video…

Ordered after seeing the TikTok video showing a large scoop being filled and filling up a large container . The video does not clearly state that this is only a single scoop for £5, which gave the impression that the amount shown was what you receive. The sweets themselves are the same type (maoam stripes /anglo bubbly which are cheap ect.. however the quantity I received is nowhere near what’s shown in the video. After paying £8.99 including postage, I’m disappointed with the value for money. Please be aware before ordering.

5 de febrero de 2026
Opinión espontánea
Logotipo de Pinkiessweeties

Respuesta de Pinkiessweeties

Hi,

Thank you for taking the time to leave your feedback. We’re really sorry to hear that the product didn’t meet your expectations and that you were disappointed with the value for money.

We’d like to clarify that our £5 Candy Scoop is advertised as a single scoop, as stated in the product title and description on our website. The videos shared on social media are intended to show the variety of sweets, rather than the exact quantity that will be received in every order.

Although the content per scoop is random, each scoop is weighed and packed consistently to ensure fairness across all customers.

We appreciate that seeing the product in a video may have given a different impression, and we’ll certainly take your feedback on board to make this even clearer in future content.

Thank you again for sharing your experience - feedback like this helps us improve transparency and customer satisfaction.

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