pinnaclebanner.co.uk Opiniones 86

Excellent service! Checked with me before final print. The banner was very good quality with really good vibrant print. Would definitely use them again, already working on another project. They also answer the phone!

I ordered a banner specifically for a event, called and spoke to Sam before ordering who promised if I paid for his express delivery I would receive it in time. It didn't arrive and the slimeball is refusing to refund - disputing via paypal to try get money back. He charged me for express services and is now saying its delivered so I have to pay. I didn't accept delivery I was out.

Easy company to deal with great fast delivery and quality product. Will defiantly but using the company for our banners again 5*

Max came thru for me when I needed to order a last minute step and repeat for an event in Cannes (picked up in London on my way to the US). The printing came with a frame as well, which I will have for future events. Communication could have been a little better (he didn't tell us the print and frame would be sent separately), but be aware the company is small, maybe even just him. His business phone is a mobile phone. That said, the actual print was beautiful and well packaged. It looked great at our event.

The quality of the PVC banner was excellent. They had a little hickup about delivery but they took it on themselves to solve it and delivered on time. Job well done.

Very good communication and followed what I required to the letter, checking and double checking it was correct, then delivering to my door within five working days. I am so pleased with what I received. Thank you

Absolutely brilliant service. Received the banner a day earlier than expected and it was a rush job. Quality and free design brilliant.

I had a very good experience with this company banner was beautiful and really made my event. Im a very happy customer indeed and would recommend this buisness!

Quick response and resolution to my query

Printing is fine, but these banners are printed in Pakistan and then folded/crushed into the smallest space possible to save on shipping coasts. This left my banners damaged and un-usable.

Unfortunately Max is impossible to deal with as soon as you complain, he digs his heals in and wants nothing to do with you. I've lost money on these and I would not recommend them. Its a shame as if they just rolled these banners up and shipped them properly there would not be a problem.

Banners came quickly and when they said they would, good quality and plenty of eyelets to tie them up. Good quality mot see through and print was very clear even though they were 6 foot by 3 foot.
Reasonably priced

I am very disappointed with how Pinnacle Banner have treated our business, especially as we were so willing to work with them to rectify the problems with our banner.

They delivered a damaged product, which did not reflect the proof image and refuse to resolve the issues, instead offering a discount off our next order- awful customer service.

I would strongly advise against using this company, which is a shame as we were a returning customer and hoped to continue working together.

As I can see from the reviews here, we are not alone in our experience.

Excellent communication, fast and efficient service 👍 thank you!

Great customer service from start to finish! An excellent final product at a great price! Extremely happy with my order!

Excellent service from start to finish. Good quality product, would highly recommend. 1 star deducted because it arrived a day later than expected but i would definitely use this company again

Max was really helpful over the phone and we organised it all on the same day, which was great. When the banners arrived they were on a roll and packaged well. No creasing and quality was great! I shall use in the future. I was worried how they would arrive and turn out as they were so large, but i was pleased! thanks again to Max and the team.

CREASEY BANNERS, no common sense and poor customer service in the end...the only company to FOLD its banners! Disappointing.

It really is a shame as Max and the team were quick and the quality wasn't bad for the price.
HOWEVER, I've never come across a printing/banner company, that FOLDS its banner. When I complained, Max later advised to have the banner rolled-up, I'd have to pay an extra £45. Why wasn't I advised of this in the first place? And what company folds their banners? I specifically told Max that the banner was to be used for photos at an event! I will now be spending the week steaming/ironing the banner.

If you enjoy steaming/ironing/hairdrying at work, then go ahead, feel free to use Pinnacle Banner but if, like me, you prefer COMMON SENSE and like to be truly valued as a customer, please go somewhere else.
What a stressful experience!

Both product and service were excellent - banner exactly to my specification, and customer service very helpful and patient, especially important to me as I am partially sighted so find anything online a challenge,

Great delivery and outstanding work by Max and the team. The banners and the backdrop arrived before my book launch on the 03.03.2023. Will definitely use you guys again 👍🏾 Thank you all 🙌🏾

They are absoluyely amazing, patient, Honest, and Respecting time.
I like their work,

Thank you ..