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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

So glad I came across this organisation . They were so helpful from start to finish . Michelle was my caseworker and she took the stress and weight out of my appeal stage and managed it capably... Ver más

Valorada con 5 estrellas sobre 5

I would like to thank gareth forster for helping my husband george with his pip application. If I could give more then 5 stars I would give him a 100 stars as he has given us the support and been... Ver más

Valorada con 5 estrellas sobre 5

PIP HELP CIC gave us the confidence to make an application we'd been putting off for months. The PIP paperwork is daunting, but Annelin guided us through step by step. She turned a long conversation... Ver más

Valorada con 5 estrellas sobre 5

It is so reassuring to have someone help fight your corner and bring all their expertise to the stressful process of applying for pip. Michelle was so kind and supportive, she really had our back and... Ver más

Información sobre la empresa

  1. Organización sin fines de lucro

Escrito por la empresa

We are a Not-For-Profit Community Organisation supporting the rights and welfare of people with disabilities. We offer practical advice and assistance with all aspects of claiming Personal Independence Payment.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

244 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(244)

67 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent support from Jeremy

Jeremy - what a fantastic person. I wanted to say thank you for all of the help and support Jeremy provided me with my PIP tribunal.

After mandatory consideration, I was on 0 points for both elements. Jeremy made the whole process less stressful and supported me throughout.

The advice and support regarding evidence and preparation was invaluable.

Yes, I cane out with enhanced in both areas. I know I would not have achieved this without Jeremy's support.

What a massive positive difference. If you are in my situation please use the support available.

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Support

Amazing support from Annelin right from the start. She was knowledgeable, professional and always available to answer my queries. I was thrilled by my award, beyond my expectations. I would never have achieved this without the support. Definitely worth the cost for the long term gain. Thank you Annelin and PIP Help
Keep up the good work 👏

27 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would recommend…

I would recommend Jeremy and the team a million times over for all the help and support they’ve given me over the past 18 months. They took away all the stress from a really difficult time, and I will be forever grateful for that. Thank you again to Jeremy and Linda - you have been amazing! 🌟 🌟 🌟 🌟 🌟

19 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I cannot thank Julie enough for all the…

I cannot thank Julie enough for all the support, guidance, and reassurance she gave me throughout my PIP tribunal process.

From the very beginning, Julie was understanding, caring, and genuinely compassionate. She took the time to listen, explain everything clearly, and made what felt like an overwhelming situation much more manageable. Her knowledge, professionalism, and dedication were outstanding, but what really stood out was how much she genuinely cared.

Throughout the entire process, Julie was always there to answer my questions, no matter how big or small. She helped ease so much of the stress and anxiety I was feeling and gave me the confidence to keep going when things felt difficult.

Thanks to Julie’s support and hard work, I was awarded the full Enhanced Rate for both components of PIP. I truly believe I could not have achieved this outcome without her help.

If you are looking for someone who is knowledgeable, supportive, and will stand by you every step of the way, I would highly recommend Julie. She has made a huge difference to my life, and I will always be grateful for everything she has done for me.

Thank you, Julie, for your kindness, patience, and unwavering support. 🙏 ❤️

8 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

PIP help CIC were absolutely amazing…

PIP help CIC were absolutely amazing from start to finish. I was on PIP for years and then suddenly, after my last review it was completely stopped. I have 3 non-curable conditions and it was absolutely ludicrous that it was stopped. Sue from PIP help CIC was wonderful, took time to listen and understood everything. She helped write out the mandatory reconsideration and, because she did this, they actually came back with enhanced for both categories. It was such a relief and I cant thank her enough for all the help. If you are struggling with the PIP review process I can highly recommend this company. Just amazing and thank you again!

24 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Supportive, friendly and professional

I was not in a place where I could negotiate and complete the lengthy answers to the questions. I came across PIP Help Cic online and gave them a call to find out more. They were very honest from the beginning explaining the costs and what’s involved etc. They put me in touch with Gareth who had been extremely helpful and supportive, I couldn’t have done this without his support. He keeps in touch on a regular basis and is very accommodating of short notice changes to appointments. Gareth has been friendly, professional and honest at all times. I have not been awarded anything yet but this review is purely based on the support he has given me.

6 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience and dealing with Gareth who is so kind and understanding, made the process the best it could be. I couldn’t have got through it without him. Many Thanks

29 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I cannot thank Sue enough for the…

I cannot thank Sue enough for the support and guidance she gave me during my PIP application. She was understanding, professional and helped explain everything clearly, which took a lot of stress away. Thanks to Sues help I was successful with my claim. I would highly recommend Sue to anyone needing support with PIP.

4 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Michelle was friendly, professional and efficient. Our case was successfully resolved and I wouldn’t hesitate to recommend these services.

14 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Treated with kindness, compassion and respect

A really great experience talking to Dave, he has been extremely helpful through my tribunal process.
He has given me his time on multiple occasions and always approached me with honesty and compassion. Dave gave me the confidence I needed to succeed at the tribunal and gave me that push which lead to my wife being awarded the enhanced mobility that she was entitled to.
After being lost and knocked back and told false information by many other people, Dave explained things to me properly and treated me with so much respect and I believe this helped me in the end process.
It was too late to use this service for representation but I used it for advice and I’m so glad I did.
Thank you Dave, you really have made a huge difference to our lives!

27 de abril de 2026
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Georgia,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

Wonderful guidance and support (Melanie)

I can’t thank Melanie enough for her support throughout my PIP process. From the very beginning, she took the time to truly listen and understand my condition which made a huge difference to me.
She was always in constant contact, regularly checking in and keeping me updated, which really helped ease my worries during what can be a stressful experience. Her patience, kindness, and clear explanations made the whole process feel much more manageable.
Without her help, I honestly feel I would have given up, but thanks to her support I have now been awarded standard for both. I’m incredibly grateful for everything Melanie has done and would highly recommend her to anyone going through the PIP process.
Thank you so much Melanie 💐

22 de abril de 2026
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Tracy,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

Highly recommend

My daughter and myself tryed so hard to make sense of the pip application process and failed at the first attempt and again at the MR stage not sure what we did wrong so decided to turn to this company for the appeal I'm sure all the people that work there are fantastic we got Jeremy Jones a brilliant Irish gentleman he was kind caring and incredibly reassuring he prepared and presented our appeal documents in a way that we never could we were terrified to face the tribunal but Jeremy gave us the encouragement we needed stood by us all the way without him we would have gave up which would have been unfortunate for us because Jeremy brought the luck of the Irish with him (well that's what we think) we won the appeal and yes the company takes a fee but we are more than happy to pay as we think Jeremy and the help he gave us was worth every penny thank you so much Jeremy christine and Rachel.

25 de marzo de 2026
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Valorada con 1 estrellas sobre 5

I have called 6 times and every single…

I have called 6 times and every single time that I’ve called the response has been the same.
The receptionist always told me to give them our details such as name, email, phone number, ect.
After taking down the details they just tell us that they will forward the details to the main office and that we should expect a response in 2 hours with an appointment date. After 3 days I have no appointment and nothing has advanced and the receptionist keeps telling us the same thing every call, almost like a script. Absolute waste of our time, and by looking at their responses to other negative reviews on trust pilot they seem to have a very manipulative way of handling things and honestly I am glad I did not receive an appointment from them.
Stay far away from these people.

16 de abril de 2026
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Kaf,

We fully understand how frustrating it is for anyone to wait for someone to call you and not receive an answer.

However, you are clearly getting our Non-Profit organisation confused with an another organisation that has a similar name to ourselves.

We do NOT operate a receptionist service to offer Call-Back appointments. Instead we have an online booking system whereby the person makes an appointment with us on a day and a time is most convenient to them. We can't have received any contact from you, because as we said, we don't have any receptionists. And we don't understand how you say we have a manipulative way of handling complaints, as we hardly have any at all, when compared to all the overwhelming positive reviews we consistently receive!

Your review, clearly isn't about ourselves. You have had Zero contact with us directly or indirectly. You have had no experience with our organisation and your review is not truthful.

PIPHELP.org

Valorada con 5 estrellas sobre 5

Wonderful guidance and support

The words 'thank you' are not enough to convey how grateful I am for the caring, support, and guidance I have received off Jeremy. From my initial application, MR review, and today's Tribunal, Jeremy's support has been unwavering, with me finally today being successful at Tribunal, and being awarded enhanced rate for daily living (already in receipt of enhanced for mobility). Throughout the time this process has taken, Jeremy has been there to support and guide me, and, most importantly, help allay my fears. Thank you 😊

20 de marzo de 2026
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Karen,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

Words can’t express my gratitude for…

Words can’t express my gratitude for everyone at this charity. The kindness and support start to finish, it also felt so personal. A special big things to Sue, I owe you so much. Thank you!

19 de marzo de 2026
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Elizabeth,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

Successful PIP Mandatory Reconsideration

Many thanks to Sue at PIP help who took the stress and anxiety out of completing a PIP mandatory reconsideration for my daughter. She was caring, highly professional and advised us on the supporting documentation required. Her detailed report was beyond what we could have done ourselves as it explained in great detail my daughters disabilities and how it affected her daily life. Her previous standard rate award for mobility and daily living were changed to enhanced for both sections, which was what we hoped for. We thought we might have to go to tribunal but Sue’s expert help meant we were saved having to do that. If we had not used PIP Help I don’t think the Department of Work and Pensions would have reconsidered their decision. I thoroughly recommend them.

7 de enero de 2026
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Glenis,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Valorada con 1 estrellas sobre 5

Be very careful

They claim to be a non-profit but take 50% of back dated payment+ Vat on top. Also read the contract very carefully, they are very shady. I suggest getting an actual lawyer than these people.

20 de noviembre de 2025
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

As an anonymous individual with no direct dealings with our organisation, you have no reasonable basis upon which to make defamatory or disparaging remarks regarding our Not-For-Profit organisation. Such comments are both unfounded and inappropriately rude.

While we welcome genuine, informed feedback on our pricing, it is clear in this instance that the issue is not the percentage charged. Whether our fee were 40%, 30%, 20%, or 10%, the underlying expectation appears to be that our services should be provided without charge. This position is neither credible nor acceptable.

As a registered Not-For-Profit organisation, our fees exist solely to sustain our operations. They enable us to meet staffing obligations, maintain and develop our platform, and cover the essential costs required to deliver a consistent, professional service. Without this structure, our ability to operate - and to support others - would cease.

The expectation of receiving ongoing, qualified, and time-intensive professional support at no cost reflects a fundamental misunderstanding of how an organisation of our kind functions. It is not a model that is viable, nor one we will adopt.

We will continue to engage with individuals who recognise that professional services require appropriate and sustainable funding.

Finally, it is wholly inappropriate to characterise our Not-For-Profit organisation as “shady” while deliberately withholding your identity. Anonymous accusations, such as yours, made without accountability are inherently lacking in credibility and will be treated accordingly.

Valorada con 5 estrellas sobre 5

I have applied for Pip a few times…

I have applied for Pip a few times previous to my previous claim and declined both times. I found this company and thought I'd give s go. Sue was amazing
She was there every single step of the way
. I could not have done this without her helping me fight my corner
I got awarded and was such a relief after a few failed attempts
Thankyou Sue you really helped me so much . You are a absolute star

13 de febrero de 2026
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Marie,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

I would strongly recommend this company…

I would strongly recommend this company
At a time when I was extremely vulnerable and having to navigate to review my PiP ,
Michelle was such a massive help to me and made the whole process that little easier.
I can’t thank Michelle and PIP HELP CIC, 🙏

13 de marzo de 2026
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Alan,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

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