Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

So glad I came across this organisation . They were so helpful from start to finish . Michelle was my caseworker and she took the stress and weight out of my appeal stage and managed it capably... Ver más

Valorada con 5 estrellas sobre 5

I would like to thank gareth forster for helping my husband george with his pip application. If I could give more then 5 stars I would give him a 100 stars as he has given us the support and been... Ver más

Valorada con 5 estrellas sobre 5

PIP HELP CIC gave us the confidence to make an application we'd been putting off for months. The PIP paperwork is daunting, but Annelin guided us through step by step. She turned a long conversation... Ver más

Valorada con 5 estrellas sobre 5

It is so reassuring to have someone help fight your corner and bring all their expertise to the stressful process of applying for pip. Michelle was so kind and supportive, she really had our back and... Ver más

Información sobre la empresa

  1. Organización sin fines de lucro

Escrito por la empresa

We are a Not-For-Profit Community Organisation supporting the rights and welfare of people with disabilities. We offer practical advice and assistance with all aspects of claiming Personal Independence Payment.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

244 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(244)

67 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

RUDE STAFF Have to wait more than an hour and when…R

Have to wait more than an hour and when connected their rude staff don’t listen anything and just hang up. They don’t realise they are dealing with people with severe health issues or disabilities and they may take time to answer. Very rude and unhelpful staff.

He wanted to security questions and when ask I answered and then he said you fail the security and hang up as they about to go home and didn’t even explain as I am sure I didn’t fail security and tell him the correct answer and even if I do he can explain or ask other question but he just hand without realising I was waiting for an hour to speak to them. Been waiting for 3 months for a review decision and they just been ignorant as usual

13 de diciembre de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Tayyab,

It is clear from your review that you are mistakingly, confusing us with the Department for Work and Pensions (DWP).

WE ARE NOT THE DWP.

We are a registered CHARITABLE Not-For-Profit organisation and we have NO affiliation whatsoever with the DWP.

WE ARE NOT THE DWP OR THE GOVERNMENT AND HAVE NOTHING TO DO WITH THE PEOPLE YOU REFER TO IN YOUR REVIEW. WE DO NOT CARRY OUT REVIEW DECISIONS

Our mission is to help people win justice for PIP

Your comment is clearly about a different organisation organisation. (the DWP)

PLEASE CAN WE ASK THAT YOU DELETE THE REVIEW.

Kind Regards
Not-For-Profit CHARITY PIP HELP CIC.

Valorada con 1 estrellas sobre 5

Not even regulated by SRA!These…

Not even regulated by SRA!These businesses just pop up by anyone with a basic law degree! Save your money!

15 de noviembre de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

We appreciate the opportunity to respond to your feedback. However, we must strongly address the mis-leading and unfounded nature of your comments regarding our organisation and its operations.

It is evident that you have had no direct experience with our services, yet you have chosen to make an ill-judged, incorrect assumption about our regulatory status. To be clear: as a registered charitable Not-For-Profit Welfare Rights organisation, we are not subject to regulation by the Solicitors Regulation Authority (SRA), nor is there any requirement for us to be. The SRA regulates profit-driven entities, whereas our model is fundamentally different. We exist to serve the community, NOT TO generate profit.

Your apparent objection to our fees also warrants clarification. Our "NO-WIN, NO FEE" policy ensures that anyone, regardless of financial means, can access the vital support they need. This approach is a deliberate and ethical decision, designed to provide essential services to those who may otherwise be unable to afford legal or welfare rights advice.

We are unwavering in our commitment to providing high-quality, expert services and support, particularly in the area of PIP claims and appeals, where our track record speaks for itself. To imply otherwise, without any first-hand knowledge or experience, is not only inaccurate, but unfairly undermines the dedication and expertise of our team.

We welcome constructive feedback, but it is important that such feedback is based on facts and not on unfounded assumptions or personal biases. Thank you for allowing us the opportunity to correct the record and clarify the fundamental principles that guide our registered charitable Not-For-Profit organisation in its mission to support the community.

Valorada con 5 estrellas sobre 5

I just want to say a big thank you to…

I just want to say a big thank you to Jeremy, he is a very lovely guy and helped me with my pip claim. There is no way I could have done it on my own. In January I started filling it out myself and with my mental health I just broke down and stopped filling it in. After a couple of months I saw pip help CIC on Facebook and also read the reviews so I sent a message and Dave called me to say he was going to get a guy called Jeremy to help me. It's been months and only just got it but if I didn't have help I would never have got it. 😊

4 de marzo de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

We thank you for your very kind words. It was an absolute pleasure helping you achieve such a positive outcome.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

I have been meaning to review for a…

I have been meaning to review for a while so apologies for the late review!

I’ve just seen a recent review which made me so sad and upset to read.
Surely this is slanderous? As if she has in writing them slating her 🤣 Baliffs are only sent if a court has looked at all the facts ( so why wouldn’t she have sent this so called evidence?!!) nor would they have sided with PIP Help CIC if she hadn’t signed a legally binding contract and been fully aware of the terms!

It makes me so cross that some ….. take advantage of caring people that win a PIP claim that they wouldn’t have been able to without their help.

I’ve had help myself from Dave and Kim to win my claim ( thank you!) I could not have done it without you all. I know others that have too! They are absolutely incredible, the contracts are clear and it’s stated on the website clearly too (that is where I found the information and saw the fees too)

I’ve seen and heard so many amazing things about the not for profit charitable organisation hence this supporting review too.

If you are looking for help ( the most supportive too) ignore that review and look at the hundreds of positive ones they are fantastic.

You always have one leech that by her own admission is up to her arms in debt collecters ( says it all it’s probably her full time job getting out of paying) so don’t worry PIP Help CIC if you are reading this!
Personally I would have her done for slander as well with her review.

Cheers
Peter

2 de octubre de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Pete,
Thank you for lovely kind words of support for Non-Profit organisation.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

David was amazing

David was amazing, he has given me such hope snd if I could give 10 stars I most definitely would. Thank you for your support.

11 de octubre de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Sonia
We are most grateful for your kind words.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

well worth every single penny

When a time things should be getting easier the MR was so daunting - Julie helped with all the paperwork and received my results today. well worth every single penny

10 de octubre de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Sam,
We thank you for your kind words and we are so happy that we were able to support you with your PIP claim to gain the award that you so deserve.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

Thanks to David for all his help I…

Thanks to David for all his help I wasn’t going to appeal until I spoke to him. I received enhanced rate pip today after a years battle.

3 de octubre de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Mary-Jane,
Thank you for your kind words. It was an absolute pleasure to have helped you.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

5 Stars isn’t enough!

When I found PIP Help CIC I was at my whits end dealing with the stress of my daughter’s PIP review.

The DWP telephone assessment was incredibly stressful. I found it very uncomfortable and difficult advocating for my daughter whilst she was sat alongside me. Subsequently they decided by letter, 3 weeks after the telephone call, that she no longer met the conditions of PIP and her award was stopped from the date of the telephone assessment.

I was feeling very isolated and helpless. I felt like I had failed my daughter and Mum guilt was eating away at me and as I have several chronic mental health conditions, the stress was plummeting me into a spiral.

After reaching out and talking to David about what had happened I instantly felt reassured and supported. I learned that I didn’t fully understand the nuances and legal PIP framework, very few people do.

When David read my daughter’s written assessment report from the DWP, he explained that my daughter’s telephone assessment was poor and did not meet the required standards or adequately investigate report or understand my daughter’s health conditions.

David helped me understand the ins and outs of using the PIP Help CIC service and explained that because he felt my daughters case was strong,
we could potentially be paying a large fee for little more than general assistance in completing an appeal form. However, I insisted that I understood that and was in agreement with the potential cost as I desperately needed to feel like I wasn’t alone dealing with it as I wasn’t coping. I was going into a panic ruminating about the possibility my daughter could forever lose her disability support as PIP “gatekeeps” so much more than a monthly financial award.

I signed a contract with PIP Help CIC and David assigned me to a case worker, a lovely lady called Julie who was amazing. Both Julie and David made me feel so at ease. I was able to contact them with any worries or questions through the waiting process. They were kind, reassuring and compassionate to my situation.

Julie did an amazing job at explaining the appeals process to me. She broke down the possibilities and avenues it may go down and explained how she would approach the case by cross referencing all of my daughters medical notes and diagnoses with the outcomes of the DWP decisions and assessment reports.

It was a nervous wait for the statutory initial response. Julie was hoping the DWP would overturn their decision as they often review the whole case when an appeal is initially submitted than otherwise committing to a costly tribunal.

To my absolute delight 6 weeks on and to my HUGE relief this week I received a call to tell me that the DWP had taken another look at everything and I was told “they could find no evidence to suggest my daughters conditions had at all improved” and that “her award should not have been withdrawn and that it would be immediately reinstated at the same level, with back pay”.

I cannot even express the relief and gratitude to David and Julie for the guidance support and lending me an ear to my constant fretting!!

As I explained, they did little more than complete the appeals form BUT I absolutely have no doubt in my mind that having PIP Help CIC on that appeals form got the attention of the DWP because of their excellent reputation. Julie explained this often holds a lot of weight with the DWP. The pastoral care for me was also invaluable.

Had I not taken this forward with PIP Help CIC I know I would have been facing a year long battle and potentially have to face a tribunal.

I’m still thanking my lucky stars this week that this whole ordeal is over. THANK YOU x
5 stars isn’t nearly enough!!!

12 de septiembre de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Ms Mcfarlane
Thank you for your kind words. It was an absolute pleasure to have supported you.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

Free telephone advice is invaluable

It’s very daunting applying for PIP and not something anyone wants to do and when you get refused point blank it’s hard to push for a review of the decision. A free 30 minute phone call with PIP Help CIC was invaluable. Solid honest and compassionate advice, validation and highly skilled people who really care. Cannot thank David enough.

10 de septiembre de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Trudie,
We thank you so much for your kind words.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

A very kind lady helped me win my case

A very kind lady helped me win my case. She was ever so patient and just a really caring human.

Massivley reccomend.

5 de septiembre de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Joseph
Thank you for your kind words. It was an absolute pleasure to have supported you.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

What an organisation- words are not…

What an organisation- words are not enough to describe the support that has been there for me and my family whilst appealing my PiP claim. From my first call until the tribunal today the help and support has been phenomenal. The Supplementary Statement written by Julie took the information I gave and transformed it into a document that was amazing and convincing at the tribunal. Throughout Julie was honest and realistic but her help and support enabled me to be prepared for the tribunal. I cannot recommend this organisation enough. Julie has been amazing - thank you.

3 de septiembre de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Ian
Thank you for your super-kind words. It was an absolute pleasure to have supported you throughout the tribunal process.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

I spent 12+ months for the DWP to deny…

I spent 12+ months for the DWP to deny my claim despite ample factual medical evidence of how my condition affects my daily life, awarded 6 points daily living 0 for mobility, I applied to tribunal and engaged the help of PIP Help, Jade was my case manager and she represented me, I waited another 12 months for tribunal who overturned DWP decision and I was awarded enhanced for both daily and mobility, there were many times I felt like giving up but PIP Help and Jade were so supportive and brilliant I simply could not have gone through this horrendous experience at the hands of DWP without their help thank you so much I will definitely engage you again when my review comes up as I never want to experience the stress they put me through ever again Thank you

29 de agosto de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Joy
Thank you for your kind words. It was an absolute pleasure to have supported you.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

Dave was patient and very helpful with…

Dave was patient and very helpful with my concern. Called back when the line broke up too. Highly recommend this service if needing help and advice concerning PIP. Gratitude that this help is available.

23 de agosto de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Ria,
Thank you for your very kind words.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

I really don't know where to begin

I really don't know where to begin. Julie sohna is the most amazing, patient and kind lady I have ever had the pleasure of talking to. She worked so hard and was so so patient with me. She answered any question I had however daft I felt it might be. Today was my tribunal, where the end result was the best I could have imagined. I wouldnt have stood half a chance without Julie. You are amazing ❤️

14 de agosto de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Lisa
Thank you for your kind words. It was an absolute pleasure to have supported you.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

Julie helped me win again

Julie helped me win again, pip help cic are amazing, there is no way I could have done it without their help. Julie kept in touch about everything and it was so easy to do when I got stuck and needed help. 10/10 from me definitely worth it.

14 de agosto de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Tracey
Thank you for your kind words. It was an absolute pleasure to have supported you.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

I wish to express my thanks to Melanie

I wish to express my thanks to Melanie, she was amazing. I found her to be very knowledgable, she showed empathy she was very approachable and supportive
I will definitely be using this company again if required

9 de agosto de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Lynn
Thank you for your kind words. It was an absolute pleasure to have supported you.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

Thank you x

Would really recommend if struggling with pip. They helped and supported me through the whole process esp maddie.
We went to tribunal that is the stage i contacted them, i didn’t win the tribunal but had little evidence as was just after covid and hospital tests were sparce. Picking myself up quickly and not been too disheartened maddie got straight to work and we did a change of circumstances as my health had got worse since my initial application and i had plenty more evidence i was awarded enhanced on both and for 10 years!
Anybody struggling or put out with the little fee they charge only if you win, just go for it as this had made my life for the next 10 years easier to deal with and less stress!
I really recommend maddie and all her colleagues i couldn’t have done it without them, thank you so much xx

8 de agosto de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Emma,
We are most grateful for your kind words.
It was an absolute pleasure to support you with achieving such a deserved award at tribunal.
Kind Regards from all the team here at PIPHELP.org

Valorada con 1 estrellas sobre 5

They don't even respond to enquiries

They don't even respond to enquiries. Desperately need help and they won't respond to me when I reach out.

31 de julio de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Joanne,

We are a registered charitable Not-For-Profit organisation, and after a thorough review of our records, we can categorically state that we have had no contact of any kind whatsoever from you.

Your review is not only factually incorrect but also mis-leading, as there is no record of any interaction between us.

We take these matters seriously and expect reviews to be based on genuine experiences!

From PIP Help CIC.

Valorada con 5 estrellas sobre 5

Free PIP assessment preparation service

I booked an appointment for the free PIP assessment preparation service. A brilliant service 5*, he put me at ease and explained the assessment process to me. Thank you David. 🙂

30 de julio de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Lisha
Thank you for your kind words. It was an absolute pleasure to have supported you.
Kind Regards from all the team here at PIPHELP.org

Valorada con 5 estrellas sobre 5

Had a review with Dave and really found…

Had a review with Dave and really found it so very helpful and informative.
Really takes all the fear out of an upcoming assessment!
When you aren't used to doing things like this , it's so nice for someone to walk you through the process.

I would highly recommend.

29 de julio de 2024
Opinión espontánea
Logotipo de PIP HELP CIC

Respuesta de PIP HELP CIC

Dear Sarah
Thank you for your kind words. It was an absolute pleasure to have supported you.
Kind Regards from all the team here at PIPHELP.org

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más