Pixi Beauty Opiniones 

200
TrustScore: 3.5 sobre 5

3,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I wasn't able to use the gift code, as there was a technical error. I contacted customer support and they sent it to me in a new package free of charge. Very grateful to feel so appreciated as acustom... Ver más

Valorada con 5 estrellas sobre 5

Lovely products, big fan of the hydrating milky mist. Ordered the supersized bottles which were dispatched quickly but lost by Hermes. Customer service at Pixi were fantastic though, quick reply and s... Ver más

Valorada con 1 estrellas sobre 5

Tried to contact Pixi since December about issues with a bottle of Pixi tonic and an eyeliner which arrived broken. Have sent photos - messages via their website contact form, emails, messages on Fac... Ver más

Valorada con 2 estrellas sobre 5

They're only getting 2 stars because their glow range has done wonders for my skin but what an awful company to try and get help from, either that or they just have useless, fake people managing the... Ver más

Información sobre la empresa

  1. Belleza y bienestar

Información proporcionada por diversas fuentes externas

Pixi Beauty Offers the Best Makeup Primer, Foundation & Concealers. Selling Makeup Kits & Brush Sets. Buy online


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

200 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,3

Todas las opiniones

(200)

5 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Pixi beauty and no customer service.

I know with brexit and covid companies are under pressure but ordered an item from pixi on Sunday evening, tried to cancel it then as now duty is being charged to import into Ireland. Rang the phone number, sent 3 emails, filled out their form online etc and took my money out last night Tuesday and still not answering my emails, no customer service at all in the last 2 days, very annoyed.

6 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Issue with product but got refunded

I am very pleased with the pixi’s customer’s service. I had an issue with a product and contacted Customer Service. They were very kind and efficient. They even offered replacing the product but i was afraid the same issue might arise and asked for a refund. And, the next day i received a message that i have been refunded. I was so happy. I will surely purchase more products from pixi because i love almost all their products.

4 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Package got lost but it got solved quickly

I am very pleased with the service. I had an issue with my package and contacted Customer Service. They were very kind and efficient moreover, they sent me a replacement because the original one got lost. My only recommendation would be giving an additional option for shipping (even if the option is a bit more expensive), as normal mail services in some countries (unlike the UK) are really bad.

1 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love pixi products

Love pixi products, particularly the primers,they are the best I've ever used. Shopped on line a few times d always had great customer service. Just for information for anyone who thinks Pixi pay for good reviews......I have not been paid to post a positive review, this is just my opinion of the company.

30 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love pixi products but they are a…

I love pixi products but they are a little pricey for my budget. That’s why when there’s a sale or discount code featured I jump at the change to bulk buy! Today my discount didn’t work - my own typo error but when I emailed customer services and explained they refunded me without a single quibble! Excellent service!

27 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful Customer Care

Wonderful Customer Care - I had an small issue and I reached out to their customer care team and they addressed it immediately and went over and above. I am a Pixi girl for life!

20 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a great company!

I was so taken aback by Pixi's fantastic and thoughtful customer service team! I reached out because I unfortunately had a reaction to 2 of their products, glow tonic and rose glow mist. I think in addition to my prescription it was too much, and my face became sensitive. They got back to me so quickly and advised me to discontinue use, and to return it where I purchased it from. They also recommended I try their hydrating milky toner and mist instead, and offered to send them to me! I couldn't be happier with that response. I really just wanted to be able to return it, as it was on the pricey side. Pixi went above and beyond, and I am so excited to try the new products.

19 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pixi is the only Allergy accommodating company

Pixi is the only cosmetics company that has truly been allergy friendly. I contacted them in hopes of finding out what I can use from them that was Celiac Disease friendly and they were more than happy to correspond with me several times to work out a routine of their products including skincare and makeup products that are 100% gluten free and I could not be happier. I look forward to watching the company grow in the future.

12 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you so much for solving my…

Thank you so much for solving my Problem with the courier service. After contacting the costumer service, my Problem was solved very fast. I want to say thanks espescially to Latifah. Take care.

2 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pixi is the best

I had a problem with the packing, but when I contacted the costumer service they answered me very fast and solved my problem quick. I want to say thanks for Latifah, she was amazing professional.

30 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

This is the first time I’ve ordered online for my products and was very impressed with their professionalism. Efficiency and super customer service. Emails answered same day and product arrived within 2 days of order.
Will definitely use again. Thanks

24 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a lip stain

I ordered a lip stain. It did not look right when I got it. I sent a photo in an email. She wrote back and said it half full and that she would be sending me new one.

9 de octubre de 2020
Opinión espontánea

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