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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I really wanted to love this company. There were a lot of things I was going to order from them, but the wallet I ordered was very poor quality. The material started peeling after being used for only... Ver más

Valorada con 1 estrellas sobre 5

Have sent multiple messages through support email, info email and Instagram and not 1 response from anyone. No tracking provided for packages and no customer support. Still no bag. If bag isn't re... Ver más

Valorada con 5 estrellas sobre 5

I reached out to Customer service to ask about materials ( basically all recycled yeah ) and treatment of workers ( all sounds great ). They send me a lovely detailed message that made me feel great a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placing an order online was easy to navigate. Delivery only took a few days. I love the purse - excellent quality, funky style, fabulous colour (cloud). I know I’m going to feel good carrying this pur... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bolsos de mano
  2. también en la categoría
  3. Tienda de accesorios de moda
  4. Tienda de bolsos
  5. Tienda de bolsos y equipaje

Escrito por la empresa

We believe it is our responsibility to improve the quality of life for all creatures, big and small. All of our products are made with 100,000% vegan and cruelty-free materials.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

456 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,1

Todas las opiniones

(456)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

My parcel arrived on time

My parcel arrived on time. I just LOVE my new bag. Have bought Pixie Mood in the past and still love them.

21 de abril de 2021
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Respuesta de Pixie Mood

We are so grateful for your kind words. Thank you for the support and taking the time to share your review with us and the community!
-Kat

Valorada con 5 estrellas sobre 5

I am writing this review almost a year…

I am writing this review almost a year after my purchase and my items are in fantastic shape. I really like the brand, products and customer experience with Pixie Mood!

20 de abril de 2021
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Respuesta de Pixie Mood

Thank you for this wonderful review and sharing your experience with us! It was a fulfilling part to our end that we were able to provide a quality shopping experience!
-Kat

Valorada con 5 estrellas sobre 5

Would recommend!

Love it! I appreciate the efforts for eco sustainability, I love shopping somewhat locally. Their convertible products are super cool, and their style is unique. Great deals, great style, also great customer service!

19 de abril de 2021
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Respuesta de Pixie Mood

We are so grateful for your kind words. Thank you for sharing your positive experience with us, we truly appreciate the support and feedback!
-Kat

Valorada con 4 estrellas sobre 5

Service & delivery were excellent!

Service and delivery were excellent. The quality is ok, but not as good as I had hoped. Though I do like the style and look of it. Can’t comment on wearability since I’ve yet to start using.

19 de abril de 2021
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Respuesta de Pixie Mood

Thank you for taking the time to review us. Your feedback and been passed along to our Product Development team. We always strive to reflect on ways we can improve, feedback like this helps us do better and is very much appreciated!
-Riley

Valorada con 5 estrellas sobre 5

5 stars for shipping speed

5 stars for shipping speed! Can't wait to get my bags!

16 de abril de 2021
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Respuesta de Pixie Mood

Thank you for your feedback! We always do our best to ensure orders are delivered as quickly as possible. We hope you enjoy your order!
-Kat

Valorada con 5 estrellas sobre 5

Greta Work Tote

I just purchased the Greta Work Tote and I am absolutely in LOVE! I had been searching for an affordable and stylish 16" laptop bag for months when I finally found this bag. I was initially worried how the material would look/feel but I was overly impressed once I received it.

14 de abril de 2021
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Respuesta de Pixie Mood

Thanks for your awesome feedback! We are so happy to hear you love the Greta Work Tote as much as we do! We always strive to provide high quality, stylish, and affordable items that don’t need to compromise!
-Kat

Valorada con 5 estrellas sobre 5

Best Purse!

I wanted a medium size purse with a crossbody strap that was conveniently sized for everyday use as well as work use. Boy did this purse deliver!! If you’re looking for something versatile and cute I would definitely recommend this bag.

13 de abril de 2021
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Respuesta de Pixie Mood

Thanks for your amazing review! We always aim to produce beautiful and functional pieces that don't need compromise. It means the world to us that you love your bag!
-Kat

Valorada con 5 estrellas sobre 5

Great Experience for My First Time Visiting this Site

The site is simple and easy to use. There isn’t barely any pop ups of deals or anything in that sort which was nice. The site is user-friendly and checkout was great. Overall, I had a great experience.
Update: I received my order (bag and wallet) and I had them for about a week or two. They are amazing and they get the job done. I would recommend Pixie Mood to my friends and family.

6 de abril de 2021
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Respuesta de Pixie Mood

Thank you for this wonderful review and sharing your experience with us! It was a fulfilling part to our end that we were able to provide a quality shopping experience!
-Riley

Valorada con 5 estrellas sobre 5

Great customer experience!

Fast shipping! Quick response from customer service when I needed to update my mailing address! LOVE the bag. I’ve been looking at purchasing from this company for a while and finally had to do it! Will definitely purchase from here again ❤️

6 de abril de 2021
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Respuesta de Pixie Mood

Thank you for this wonderful review and sharing your experience with us! It was a fulfilling part to our end that we were able to provide a quality shopping experience!
-Riley

Valorada con 5 estrellas sobre 5

Quick efficient service

Order was received in good order with items were securely packaged. Order was shipped within 2 days of placing the order and was delivered so fast, I received the shipment notice shortly after delivery was made.

4 de abril de 2021
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Respuesta de Pixie Mood

Thank you for this wonderful review and sharing your experience with us! It was a fulfilling part to our end that we were able to provide a quality shopping experience!
-Kat

Valorada con 5 estrellas sobre 5

I just received my phoebe crossbody and…LOVE IT

I just received my phoebe crossbody and it is the cutest bag. It is great quality. The delivery was so fast. I can not wait to order more from pixie mood. So glad I found a great company with values that align with mine. Thank you

3 de abril de 2021
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Respuesta de Pixie Mood

We are so grateful for your kind words. Thanks for sharing your review with us and the community!
-Kat

Valorada con 4 estrellas sobre 5
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Respuesta de Pixie Mood

Thank you for taking the time to review us. Your feedback and been passed along to our team. We always strive to reflect on ways we can improve, feedback like this helps us do better and is very much appreciated!
-Riley

Valorada con 5 estrellas sobre 5

Classy and beautiful wallet

Classy and beautiful wallet! It is also functional.

31 de marzo de 2021
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Respuesta de Pixie Mood

Thanks for your awesome feedback! We always strive to provide high quality, stylish, and affordable items that don’t need to compromise!
-Kat

Valorada con 5 estrellas sobre 5

No complaints

Nice delivery time, nice design

31 de marzo de 2021
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Respuesta de Pixie Mood

We are so grateful for your nice words. Thanks for sharing your experience with us and the community!
-Kat

Valorada con 4 estrellas sobre 5

I just purchased my first purse and…a few thoughts

I just purchased my first purse and wanted a wallet to match. Although I like the wallet I purchased, it would have been nice to have a bit more variety to choose from.
Otherwise really enjoying the purchase

31 de marzo de 2021
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Respuesta de Pixie Mood

Thank you for the honesty! We always strive to reflect on ways we can improve, feedback like this helps us do better and is very much appreciated.
-Kat

Valorada con 5 estrellas sobre 5

Fab, efficient and eco friendly.

Love your products. Shipping was fast and quickly. It’s good quality and I love that it’s environment conscience is multiple aspects. Love love love!

31 de marzo de 2021
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Respuesta de Pixie Mood

We love you and your five star review! Thank you for your awesome review, we appreciate your feedback on your experience with us!
-Kat

Valorada con 5 estrellas sobre 5

Beautiful. Gorgeous. Top quality.

Oh my gosh these bags are absolutely amazing. The quality is spectacular and I just get so excited supporting sustainable brands...even the packaging was biodegradable. We love to see it.

This will be my go to for quality and beautiful bags and purses moving forward.

30 de marzo de 2021
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Respuesta de Pixie Mood

We are so grateful for your kind words and support! Thanks for sharing your experience with us and the community!
-Kat

Valorada con 5 estrellas sobre 5

I LOVE my clutch

I LOVE my clutch! It's so wonderful to have a company making vegan handbags that are so stylish and well made. The website was very easy to use and the shipping was quick. I'm so happy!

29 de marzo de 2021
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Respuesta de Pixie Mood

We are so happy to hear you love your clutch and are grateful for your kind words! Thanks for sharing your review with us and the community!
-Kat

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