plantsnap.com Opiniones 32

This app has not identified one plant correctly customer services put me back to Google to get a refund they refered me back to Plantsnap

If I could give PlantSnap zero stars to I would. They took a subscription payment I didn’t authorise and although I did contact Customer Service they couldn’t care less. Avoid at all costs.

Absolutely useless. Cannot correctly identify any plants I have photographed!
Shows pics of completely unsimilar plants to my photos. Groan, what a waste of money.
And somehow they charged me £29+ for an annual subscription, which I have now cancelled (but lost my money). There is no help on the app for doing this - you have to work it out yourself, via helpful reviews from other Plantsnap victims online, in my case.

If I could give a O rating I would for this con company.
Don't bother they don't have any customer service.
I have been charged for an annual subscription when I wanted a free 7 day trial. And they won't give my money back. avoid avoid avoid!!!!

I’ve had plantsnap for 4 months and it hasn’t managed to identify one single plant or tree successfully in that time. Some of the species I have tried it with are fairly unusual but it’s not even close. I’m a very keen gardener and know a fair bit about plants and bought it to assist me. It hasn’t and never will. Save your money buy something else. It’s completely useless.

I tried to use plantsnap and they took $29.99 from my credit card without my authorisation. I got in touch with them and they said Stripe collects the subscriptions. The next day they took another $29.99.
Tried contacting Stripe but they are impossible to get hold of.
So avoid Plantsnap if you don't want to be scammed.
They are just a rip off company who justs takes your money.

Also I did try out their app on 5 different plant and it did no Identify any of them correctly.

I have just purchased plantsnap and downloaded the App. It does not work. i took several pictures off plants I know. Not one was identified corectly.

Do not purchase this app, it is utterly useless, 95% of the time it will identify plants incorrectly,

Brugte appen en måneds tid sidste år, ikke nok til at danne mig en holdning om dens funktionalitet. Men er siden blevet spammet med mails - det er især taget til her op mod jul 2024 med flere mails dagligt. Disse mails giver ingen mulighed for at unsubscribe, og hvis man prøver at logge ind på ind på hjemmesiden er eneste mulighed at opgradere. Så nu er de - plonk - havnet i mit spamfilter.

I didn't renew my subscription because this app just can't make the correct identification at least 50% of times

Plant snap used to be great. Now it is wrong 100% of the time. I can take three photos and get three answers. I can take a photo of a plant I know, and it is identified incorrectly. I am very sorry that I purchased a life membership. I plan to deactivate the app because it makes me so angry. Do not purchase this app.

This app is total garbage!! I took a bunch of pictures that I KNOW what they are and this app identified every one wrong!! Wish I hadn’t purchased the lifetime subscription. Picture this is 1000 times better! I would love to cancel this worthless subscription!!

App indicates I"m out of snaps and gives me the opportunity to buy 5 more for 99 cents. I've done it twice now, each time with "Your purchase is complete, you are all set" message at the end. But then I try to use it and it says I am out of snaps. But I just bought 10, how can I be out when I haven't used it even once since completing the 5 snap purchase process twice?

The f popup windows with subscriptions that appear all the time is just disgusting 🤮

Abysmal. Don't subscribe. Wish I'd read the reviews first. What an effing scam

This is a joke app. No identification at all. Returns completely different plant species .
.

This used to be a reasonably functional app, which I paid to install. But now, the app, that was working, suddenly doesnt work at all - it keeps cycling back to download a new version. When you then download the new version, it doesnt automatically replace the old one - and the new one will charge you either 2 US$ per month or about 80 US$ for a life subscription. With the ethics this company demonstrates, they will keep charging again, or increasing the charges. Fraud .... it isnt - it¨s just a very dodgy way to sell an app. Find a cheaper and better alternative - they have killed their own product, after first reaping all those nice pictures and locations that people have uploaded to them for free! Shame really!

How do I get a refund?
I’ve paid £29.99 for a life subscription for an app that is absolute rubbish …
No identification at all !!!

No answer from them to help me cancel my subscription before the end of the 7 days trial. I cant find anywhere where to refuse the subscription. This is a dishonest company.

This company has no unsubscribe link on their unwanted emails. Report them to the ICO if they keep on.