PLAYA Opiniones 

179
•
TrustScore: 4 sobre 5

4,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Quick shipping, sized appropriately, lovely print. The shirt itself is less impressive, with no care label and fabric that looks and feels cheap. Definitely not worth the full price charged (in my opi... Ver más

Valorada con 5 estrellas sobre 5

I had been wanting to order but hadn't until now because I didn't want to deal with customs and import duties in Germany. After knowing that it's been taken care of by the merchant, I placed my first... Ver más

Valorada con 5 estrellas sobre 5

Had never heard of Playa London and was skeptical after seeing their advert via Instagram. However, liked the designs and ordered two shirts. I'm writing this review wearing the UK Dawn in Medium and... Ver más

Valorada con 5 estrellas sobre 5

Impeccable quality and design of the shirts. Amazing Turkish peshtemal. Quick delivery in environmentally friendly yet chic packaging. Even got discount and a Christmas gift for being one of their... Ver más

Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa para playa

Información proporcionada por diversas fuentes externas

The world's first peshtemal beach shirt brand. 100% organic cotton towelling beach wear. Globally inspired designs on Turkish peshtemal cotton.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

179 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(179)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service! They we're very helpful, and quick to reply. I was skeptic at first, but I received beautifully made cloths and had great after-purchase help. I wholeheartedly recommend this brand.

18 de marzo de 2023
Valorada con 5 estrellas sobre 5

Excellent Customer Support

The sizing seemed off based on the measurement ranges provided so I had to return the item. The support team was very prompt and pleasant to work with, going above and beyond to resolve issues.

22 de marzo de 2023
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, responded very promptly to a query and great quality products, recommended

15 de enero de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor exchange/return service.

Poor exchange/return service.

I ordered a Medium but the shirts run smaller so I contacted PLAYA to exchange it and they gave me an address. I've ordered from smaller apparal companies countless times and this is the first time I had to pay for my own shipping to exchange an item, or they didn't supply a return label. I sent it back and didn't hear anything for over a week until I emailed them to follow up. I was told they would reach out to the warehouse and get back to me. Still not sure what's going on, or when I'll receive my shirt. I love their clothes so it's disappointing. I wouldn't recommend ordering them.

17 de octubre de 2022
Logotipo de PLAYA

Respuesta de PLAYA

Hi Ryan, we're so sorry about your experience. Looking into your order we can see the exchange item was shipped the day after your inquiry - sometimes our emails get sent to junk/spam folders, so please check there! We do indeed cover postage cost for exchanges, we just need you to send us the postage receipt and we will reimburse you back onto your payment method. This information was emailed to you. Any issues please just get in touch at contact@playalondon.com. Thanks and apologies again.
Alessandra
PLAYA London

Valorada con 1 estrellas sobre 5

my order never arrived :(

18 de julio de 2022
Logotipo de PLAYA

Respuesta de PLAYA

Hello! Sorry to hear about this is experience. Currently we have 0 unresolved cases so it is very likely a delay in transit which we sent out a replacement for. If you feel like your order is still not resolved, please get in touch at contact@playalondon and we'll be sure to assist you :)

Many thanks!
PLAYA London

Valorada con 1 estrellas sobre 5

I havent receieved my order yet and I…

I havent receieved my order yet and I havent been given any updates

29 de junio de 2022
Logotipo de PLAYA

Respuesta de PLAYA

Hi Myles, apologies for the experience you received.

Your order did get stuck at Canada customs, so to resolve this with you we send out a replacement and a free item to compensate you for this experience, both of which you received shortly afterwards :)

Many thanks!
Zaq

Valorada con 5 estrellas sobre 5

Great Company

I have a lot of respect for this company. They went over and beyond to meet my expectations. I appreciate Alessandra and the PLAYA team for getting me my merchandise and making me a happy customer would highly recommend them not to mention the quality of the garments are top notch can’t wait to wear it on my upcoming trip!

19 de abril de 2022

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más