I placed an order and when delivered the outer box was damaged and also both the product boxes inside. they acknowledged the outer box was damaged, but didn't acknowledge the product box inside, in my... Ver más
La empresa ha respondido
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I placed an order and when delivered the outer box was damaged and also both the product boxes inside. they acknowledged the outer box was damaged, but didn't acknowledge the product box inside, in my... Ver más
La empresa ha respondido
The delivery time was longer than I expected. There were some days before the item was received by Royal Mail.
The pumpkin carriage toy was excellent quality with metal wheels and sturdy fabric for the pumpkin part. Both 15mo and 3yo happy and playing with it. The parcel arrived on time for New Year’s Eve, w... Ver más
La empresa ha respondido
Excellent!!! I am very surprised by the customer service, which is at the highest level. I haven't seen such quick delivery anywhere else, especially during the holiday season. I wanted quick delivery... Ver más
Discover the joy of responsible play on our online toy store. We offer eco-friendly, sustainable toys curated from superior brands, demonstrating our commitment to quality, fun and the environment.
3A Adwalton Business Park, BD11 1DR, Drighlington, West Yorkshire, United Kingdom, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 71% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The price of the item was good and my daughter really loves her Merrythought bunny. Delivered quickly given it being ordered at the start of the New Year’s bank holiday weekend.

Respuesta de PlayFaire
Delivery was on time, and the Teddy which is for my great granddaughter when she arrives is adorable.
Excellent service and quick delivery, thank you.
Easy to use website. Delivery was very quick (within 2 days) and item was suitably packaged. Price was very competitive, slightly more expensive than amazon for same item, but worth it to support a small business. 100% will order from this company again.
Very fast delivery and excellent product. Thank you.
Easy purchasing process, quick delivery, good communication and great products.
Bought as a Christmas present for our new grandson , ordered late in the afternoon (after 14.00 cutoff point ) but still delivered next morning by a professional carrier with tracking provided . 5* star service
Spotted a Steiff Tiggers online. Bought this for a Christmas present. Was a great price and delivery was super quick. Absolutely perfect. Great service and would highly recommend

Respuesta de PlayFaire
I ordered a stuffed toy for my nephew as a Christmas present, after I was let down by another company cancelling my order. The toy arrived the next day and was very well packaged. The item itself was in perfect condition and I can’t wait to give it to my nephew.

Respuesta de PlayFaire
So I ordered the product I required for my granddaughter and from start to finish it was very straight forward. And the item was delivered the very next day. Marvelous service 😊

Respuesta de PlayFaire
Still not arrived !! It’s now 1st of December- DHL are trying to deliver but can’t find their way out of a paper bag -
Eventually delivered on the 4th December and the wicker trolley is perfect -
The packaging was all bashed up , but it was packed very well - I would definitely buy again from PlayFaire - I concerns would lie with using DHL

Respuesta de PlayFaire
My experience with Playfaire was exceptional. Excellent quality products and delivery. I look forward to ordering from them again.

Respuesta de PlayFaire
These items were very competitively-priced and despatched very promptly. I love this Noah’s Ark, it is the nicest I have been able to find. The wooden lollipops are also great for little hands. Both these items are Christmas presents, but I am confident that they will go down very well with the recipients!

Respuesta de PlayFaire
Fantastic company with wonderful quality products, I came across them by chance and I’m glad I did. The product was delivered the very next day, I was shocked by the speed of delivery. I will definitely recommend this company to family and friends.

Respuesta de PlayFaire
Lovely shop with lots of choices. Great website that’s easy to use.
I ordered a Little Dutch Ramp Racer and it arrived the next day.
Will 100% order from them again

Respuesta de PlayFaire
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