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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

They didn’t even pull my order for almost 10 days after ordering it until I emailed them. Items finally came in, shorts were wrong size and they had reddish stains on them as if they were used. They r... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

My husband ordered for me for Christmas. Items are way overpriced, quality is poor, and sizing is off. Delivery was late, and the company kept reporting it was delivered - even including picture... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Opgelet, dit betreft een zogenaamde dropshipper waarbij het product rechtstreeks vanuit China verzonden wordt. De verzending duurde daardoor enkele weken i.p.v. dagen en het product is feitelijk spotg... Ver más

Valorada con 2 estrellas sobre 5

Customer service is terrible. Tried to cancel this order on multiple occasions and had one AI response but nothing else. Days later I get an email saying the products have been dispatched. Appalling s... Ver más


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

41 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Dropshipper

Opgelet, dit betreft een zogenaamde dropshipper waarbij het product rechtstreeks vanuit China verzonden wordt. De verzending duurde daardoor enkele weken i.p.v. dagen en het product is feitelijk spotgoedkoop en alles behalve uniek, het is ook verkrijgbaar via andere kanalen en verkopers voor een fractie van de prijs. Nog geen 30 dollar waard, laat staan 150 dollar.

8 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

got scammed by this pleshy cozy

got scammed by this pleshy cozy. charged my card, no email confirmation, no receipt, said delivery by Dec 28th. it is now Jan 7th. the only tracking number available is not even American. supposedly it's went through Miami, then Alabama where it says it's been sitting since Jan 2nd. this is a fake itinerary. once it hits USA, it should get a USA tracking # from UPS, FedEx, USPS, DHL, etc. there is no phone # or contact info on My CC. Beware! and look how you can't leave a post on this oage! hmmm

18 de diciembre de 2024
Opinión espontánea
Logotipo de Pleshycozy

Respuesta de Pleshycozy

Hi Christopher. I’m really sorry this whole experience felt so stressful, that would worry anyone. We have checked on our end and confirmed that your bank resolved the chargeback in your favor on January 7 already, and you shouldn’t be charged anymore. If you still have questions or need anything else from us, please feel free to oontact with us directly at support@pleshycozy.com and we’ll help however we can. Thank you for letting us know. 💛

Valorada con 1 estrellas sobre 5

Total Scam!!

Total Scam!!!
The product is way overpriced for what you get. Shipping took 3 weeks and arrived after Christmas. The sizing is terrible and a woman's large would not fit a 12 year old girl. Now I have to ship it back, at my own cost, because they don't do exchanges, and hope they refund some of my money. Please don't waste your money on this company.

27 de diciembre de 2024
Opinión espontánea
Logotipo de Pleshycozy

Respuesta de Pleshycozy

Hi Harper, I’m really sorry your experience felt this disappointing, especially with the sizing and the late delivery. We have checked on our end and your refund was completed on January 7, so it should already be showing on your side. If anything still seems off, please message us directly at support@pleshycozy.com and we’ll help make sure everything is sorted. We sincerely apologize for any inconvenience we have caused.💛

Valorada con 2 estrellas sobre 5

Sizing is terrible

Sizing is terrible. I think this product is made in China and it's like they size it to the smaller framed asian... I bought a size Med (based on size chart) and it's more like an XS.. I had daughter try who is a size 3 and it was too small... also it took like 3weeks to be delivered now I'm not sure i want to return and be out $120.

26 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

SCAM
Cheap, no return contact no refunds. Garbage quality and waste of time and money.
Pleshy cozy sent no confirmation email, no contact info, no return information. I assumed it was a scam order, as no proof I ordered product. Order arrived without any return info, no contact info and product was not as described. Poor fitting, not comfortable, scratches to the touch and fell apart in laundry. Cardboard clothing would have been more comfortable and held up better. Tried it on and was not even able to wear due to such poor quality, fit and comfort.

23 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Scam. Ships from China and doesn't show up.

Contacting customer service multiple times and no resolution.

17 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam!

Scam!

I paid for an order in early December, emailed them to follow up as nothing has been shipped.

Now they have stopped responding and nothing has been shipped or received

8 de diciembre de 2024
Opinión espontánea
Logotipo de Pleshycozy

Respuesta de Pleshycozy

Hi Gerardo. I’m really sorry you went through this, that must have been so frustrating, especially waiting with no updates. We have checked our systrm and confirmed that your refund was completed on January 11. If anything still feels unclear, please message us directly and we’ll help right away. Thank you for giving us the chance to make this right. 😊

Valorada con 1 estrellas sobre 5

Scam

Scam! Got these sheap looking clothes made all in synthetics. The good reviews are made from men describing how comfy they are, and these are clothes for women so it must be fake reviews. The pricing is also far too high for this bad quality. Synthetic material makes u sweat when its warm and freeze when cold.

24 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Drop shipping from China

It takes a special kind of stupidity to run ads to your ecom store during Christmas season while failing to warehouse in the US. Nobody wants to pay premium pricing and wait 6 weeks for your sorry ass company to drop ship from China!
They don’t even have that many SKU’s!
Just want to thank the moron ownership for making me go back out and last minute Christmas shop for my wife so she has a gift under the tree this year. I don’t want this product for love nor money at this point and if I don’t get a refund I’ll dispute it with the credit card company

1 de diciembre de 2024
Opinión espontánea
Logotipo de Pleshycozy

Respuesta de Pleshycozy

Hi Tim. I’m really sorry this whole experience felt so stressful, especially around the holidays. I checked on our side and your order was delivered on December 24, 2025. But I completely understand how the timing made things harder for you. If you’d still like to return it or need help with anything at all, please message us directly and we’ll take care of it for you. Thank you for sharing your experience with us. 💛

Valorada con 1 estrellas sobre 5

Typical instagram scam company

Avoid giving this company your business.
I ordered a set for my partner for Christmas - the Canadian postal strike was well underway, and there was zero indication that there may be an impact to new orders. Most vendors opted to continue shipping their items using other delivery companies.

Needless to say, I placed an order - order was confirmed, items showed in stock, ready to ship. Then the wait began. They did not ship the items. Worried I may have given my money to a scam website, I emailed support and asked for a shipping update and said if the items had not yet been shipped, they should cancel the order.

What then took place is arguably the dumbest customer service interaction, across numerous people I have ever experienced.

First rep said they were "contacting the warehouse" to see where the shipment is.

Then, they never emailed me back.

Then I reached out again looking for the update (no one ever got back to me), and I also stated I would prefer to recieve the items, other than cancel the order - again asking for the update

Each time I sent a request for an update, I also mentioned that I did not want to cancel the order and would prefer for it to be delivered.

Every response, "we are working to cancel your order"

Huh?

So then the strike ends and I recieve a notification that the shipping label has been created. So they electively chose to withhold the shipment until the strike was over. Talk about cheapskate. Paid over $170 for an item and they would not ship the item using any other means. At least I was going to get the item I paid for.

Then it gets better - now I get another email - we are working to cancel your order.

Then, they cancel my order.

I said, no less than 3 times, please ship the order, I have paid for it, and they didn't.

Absolute Garbage company, garbage customer service. Customer comes last in their world.

17 de diciembre de 2024
Opinión espontánea
Logotipo de Pleshycozy

Respuesta de Pleshycozy

Hi Matthew. I’m really sorry for the back-and-forth you went through, that sounds incredibly frustrating, especially when you were just trying to get a gift sorted for the holidays. It looks like our team misunderstood your request and ended up cancelling and refunding the order instead of giving you the update you were asking for, that’s on us, and we’re truly sorry for the confusion. If you’d still like the set or need any help moving forward, please message us directly and we’ll take care of you properly this time. Thanks for sharing your experience with us. And we’re working on improving our customer service so this won'’t happen again.💛

Valorada con 2 estrellas sobre 5

Customer service is terrible

Customer service is terrible. Tried to cancel this order on multiple occasions and had one AI response but nothing else. Days later I get an email saying the products have been dispatched. Appalling service and clearly profiteering rather than putting customers first

13 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

don't buy ordered a womens small and it…

don't buy ordered a womens small and it wouldn't fit a 12 year old that weighs 65lbs. They won't resprond to a return request. Worst company ever

10 de diciembre de 2024
Opinión espontánea
Logotipo de Pleshycozy

Respuesta de Pleshycozy

Hi Mark. I’m really sorry the sizing didn’t work out for you, that must have been disappointing. We have checked our system that your refund was processed on December 20, 2024. If there’s anything else we can help with, please don’t hesitate to reach out us at support@pleshycozy.com directly. Thank you for your feedback.

Valorada con 1 estrellas sobre 5

Placed an order over six days ago and…

Placed an order over six days ago and their "tracking" feature indicates my order shipped from China, which if I had known that I would have never ordered" and now six days later my order is still in China being handled by a delivery company named "YunExpress". You cannot call anyone to discuss, you are subject to using their website to send messages that are not responded to in a way that answers any of your questions. This is obviously a rip-off that I fell for as I was buying my wife this for Christmas.

4 de diciembre de 2024
Opinión espontánea
Logotipo de Pleshycozy

Respuesta de Pleshycozy

Hi Paul. I’m really sorry for the confusion and frustration with the tracking. We have checked that your order was delivered on December 18, 2024. If there’s anything else we can help with, please don’t hesitate to reach out us at support@pleshycozy.com directly. Thank you for your feedback.. Thank you for sharing your feedback with us. 💛

Valorada con 5 estrellas sobre 5

Perfect fit

I was worried about the sizing, but they fit perfectly! They're true to size and very flattering.

5 de noviembre de 2024
Opinión espontánea
Logotipo de Pleshycozy

Respuesta de Pleshycozy

Hi Patrick, so happy to hear the sizing worked out perfectly for you! We love knowing our pieces not only fit well but also make you feel great. Thanks for sharing your feedback with us, we appreciate you! 💛

Valorada con 4 estrellas sobre 5

Great quality

The quality of these loungewear sets is amazing. They're well-made and look like they'll last for a long time.

4 de noviembre de 2024
Opinión espontánea
Logotipo de Pleshycozy

Respuesta de Pleshycozy

Hi Jeffrey, 💛we’re so glad to hear you love the quality of our loungewear! We’re passionate about creating pieces that are both beautiful and built to last. Thanks for sharing your experience with us, we really appreciate you!

Valorada con 5 estrellas sobre 5

Great for lounging

These are perfect for lounging around the house or running errands. They're so comfortable and stylish, I feel good wearing them anywhere.

31 de octubre de 2024
Opinión espontánea
Logotipo de Pleshycozy

Respuesta de Pleshycozy

Hi Paul, we’re so happy to hear that our loungewear is perfect for both lounging and running errands! Comfort and style are exactly what we aim for, and it’s great to know you feel good wearing them anywhere. Thank you for sharing your experience with us! 😊

Valorada con 4 estrellas sobre 5

Like a cloud!

I bought these for my wife, and she absolutely loves them! She says they're the softest, most comfortable loungewear she's ever owned. They're perfect for relaxing at home or running errands. I might even have to get myself a set!

2 de noviembre de 2024
Opinión espontánea
Logotipo de Pleshycozy

Respuesta de Pleshycozy

Hi Christopher. We’re so happy to hear your wife loves her new loungewear! 😊 It’s amazing to know they’re as soft and comfortable as a cloud. Thank you for sharing your experience, and we’re thrilled you might be treating yourself to a set too! 💛

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