Plumbers Stock Opiniones 

Quick resolution

The part I ordered was out of stock so I had to cancel the order. MJ helped me with that and he was able to quickly resolve the problem. I appreciate his help and professionalism. Great experience.

MJ was very helpful and took care of my request.

Christy V. was very helpful and courteous - Thank you.

Spoke to Christy regarding my credit card issue. I have her the card info and the issue was resolved. All was handled in a pleasant and professional manner. Thank you Christy V. for your help.

Christy was very helpful! Disappointed that my purchased item was discontinued, but that is no reflection on the service I was provided. Thank you!

While we did have some shipping issues, I am totally satisfied with both the products and the excellent service, from Christy.
My preference for either UPS or Fed Ex is exampled in this event.
I did finally receive the PVC pipe just this morning. And have already begun the project I purchased it for.

Christy V was great to work with through the order process and shipping.

Great Communication! Friendly, timely, informative - Thank You Christy!

Christy V was helpful. My credit card had been denied and she helped me change to a different method of payment.

Timely responses and great customer service

the best serving. Fast and satisfaction

Christy V. was very easy to talk with. Professional and courteous.

Plumbers Stock is a great place to get your plumbing parts. I have used them several times and been very satisfied with their service.

My recent order was took longer to ship die to parts availability but I received several emails letting me know about it which I really appreciated.

Francis called me regarding my credit card I had on file and was very professional and helpful in getting the matter resolved.

Whenever I need a special plumbing part, Plumbers Stock is my supplier of choice.

Great experience with the help of customer service representative, Frances, who was able to assist me. Very professional, highly recommend.

The service rep, Jared, was terrific. He was very responsive and easy to work with.

The product is a God-send for those of use with chronic GI symptoms.

I do have a complaint with the company: the user guide was not clearly written - it seemed like non-English instructions translated into English. Further, a product with components, one would expect to be prepared for returns and I needed to ask poor Jared for everything - how do I ship it back? Do I need a return label? How do I disconnect what needs to be sent back without breaking it? How do I pack it up? (very oblong shape)

I think having a "information packet" for returns would expedite returns and make things easier for both the rep and the user.

One frustration to be aware of, if there is no interaction for 5 days, you receive a "closure" of the issue - a little disconcerting if you are waiting on a response.

BUT, I received the unit back - and I am still thrilled with the product!

I ordered a hot water tank on a Wed, it said it was in stock and ready to ship, by Fri it still had no shipped, l called customer service Francis to cancel the order for l needed the item ASAP. Francis was very courteous and understanding. This Co has very good policies in place.

I recently put an order and made a mistake. I went on the website where I was put in touch with Frances. I was able to get the help that I needed and my problem solved in less than 5 minutes. Excellent customer service!

I ordered the part online because it showed as in stock, but it took several weeks before it was even handed over to the shipping company. I called and left a voicemail and never received a response. The part took at least six weeks to arrive, and when I finally opened the package, it was clearly used and broken. This was the worst experience I've had ordering plumbing parts online from any site.

Frances was very helpful with my order and was prompt in his responses!