Plumbs Opiniones 

6093
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From first contact customer service was great . Consultant Anita rang, arranged a visit to discuss my options and requirements and arranged for samples to be sent. Once I had chosen Anita returned , t... Ver más

Valorada con 5 estrellas sobre 5

I am completely happy with my choice to use Plumbs. They are professional, helpful and knowledgeable. There is a vast choice of fabrics. Plumbs had already fitted my lounge curtains. So, for my sofa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rob took great care to measure everything, also showed us lots of samples until we found what we wanted. He returned to fit the covers and ensured they all fitted correctly. Very professional, polite... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Too long on order and no communication . Had to chase myself . Delivered in a black bin bag by agent . Needs to be delivered with more care. Individually wrapped , each seat cushion to protect fabr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casa y jardín

Información proporcionada por diversas fuentes externas

Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

6 mil opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(6093)

544 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Good service at home

The sales person visited my home, measured up and advised me on my choice of fabric for cushion covers to fit my L-shaped sofa. She was helpful and friendly.

The items were made promptly (quicker than I was led to expect) and the representative returned to install them for me. They were quite expensive for what they are, but well-made and look good. One of the zips broke, but the salesperson was able to fix it and I was happy with the finished job.

1 de julio de 2026
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Respuesta de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall progress of the order, and the end result.

Valorada con 5 estrellas sobre 5

It was an easy experience to deal with Plumbs

It was an easy experience, I was sent swatches of material and to be honest it did take me a long time to decide. Once I contacted Plumbs to confirm my choice they were very quick to respond. Their operative in my area was both friendly and professional, can’t fault them.

22 de junio de 2026
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Respuesta de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased that you have received good service, which has met your expectations.

Valorada con 5 estrellas sobre 5

First rate

First rate, perfect service

1 de julio de 2026
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Respuesta de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received perfect service, which you have rated first class.

Valorada con 5 estrellas sobre 5

Very good service.Both members of staff…

Very good service.Both members of staff were both professional.Curtains arrived a lot earlier than expected delivery date.Would certainly use Plunbs again.

19 de junio de 2026
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Respuesta de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased that you have received good service, which has met your expectations.

Valorada con 5 estrellas sobre 5

Fantastic new loose covers.

We have just had new loose covers made for our sofa by Plumbs. Margaret came to our house and helped us choose a material. She was knowledgeable and helpful. Because we are moving overseas in a few weeks, she called HQ and spoke to one of Plums owners to get his commitment that the covers would be available in time. This was very reassuring. The quote seemed reasonable to us and we paid our deposit. We then had a ‘pattern cutter visit, who carefully re- created the loose- covers in a white fabric that would act as the pattern for our new covers. Within 2 x weeks we were told our covers were ready and they were delivered by courier. Finally plumbs sent their fitter who visited us to fit the new covers. Really happy with them. Great quality, terrific fit for a reasonable price. Thank you plumbs. An excellent service.

30 de junio de 2026
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Respuesta de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been provided with excellent service and that your delighted with the end result.

Valorada con 5 estrellas sobre 5

Excellent service from start to finish…

Excellent service from start to finish buying replacement covers for a 30 year old Multiyork 3 piece suite.
Fabric samples arrived quickly. Our consultant, Wayne, was very helpful & accomplished in taking the measurements & fitting the new covers.
The result is a 3 piece that looks great & could be mistaken for new

22 de junio de 2026
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Respuesta de Plumbs

We appreciate you taking the time to provide is with your feedback. We're really pleased to hear that you have received excellent service and that you are delighted with the transformation.

Valorada con 5 estrellas sobre 5

Amanda was great and super-helpful

Amanda was great and super-helpful. We are very happy with our covers.

18 de junio de 2026
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Respuesta de Plumbs

We appreciate you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the service and quality.

Valorada con 5 estrellas sobre 5

Great Service

Great Service from a lovely lady called Tracy who measure exactly and showed me some wonderful material samples. Cannot fault.

18 de junio de 2026
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Respuesta de Plumbs

Thank you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the service and quality.

Valorada con 4 estrellas sobre 5

My appointment on time with a good…

My appointment on time with a good selection of materials for loose covers.Covers measured and deposit taken really efficiently.Told 5 weeks but informed later 6 weeks.
On arrival fitted quickly with no fuss and really pleased with the colours and material i chose.

26 de junio de 2026
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Respuesta de Plumbs

We appreciate you taking the time to provide us with your feedback. All our products come with different lead times, to ensure we meet manufacturing standards, and quality our customers quite rightly deserve.

Valorada con 5 estrellas sobre 5

Beautiful quality and design of…Outstanding!

Beautiful quality and design of fabrics,showing contemporary and traditional styles. Susan Solis, the representative was superb! Friendly, helpful and knowledgeable. Quick efficient service. The covers are a perfect fit. I recommend the easyfit.

5 de junio de 2026
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Respuesta de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the quality and design, as well as the service received which has met your expectations.

Valorada con 4 estrellas sobre 5

Couldn’t give 5 as my covers didn’t fit…

Couldn’t give 5 as my covers didn’t fit and had to be returned for readjustment
Very pleased with final result.

11 de junio de 2026
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Respuesta de Plumbs

Thank you for taking the time to provide us with your feedback. We're sorry to hear that your covers needed, to be returned for minor adjustments. Sometimes covers may require more than one fitting, to ensure you receive the perfect fit and we're pleased to hear that you are happy with the final result.

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. All options discussed in detail before ordering. We chose foam seat and back cushions which are perfect and comfortable.
Loose covers all fitted perfectly and have enhanced the sofas and the room they are in.
Very efficient service all round

25 de junio de 2026
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Respuesta de Plumbs

We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service and that all has been manufactured perfectly for you.

Valorada con 5 estrellas sobre 5

Tailor-made

Tailor-made
My adviser and fitter, Ahmad advised semi sheer roller blinds from Hillarys for my front bay window. He measured and fitted them, they are perfect!
Thank you Abdula
24/6/26

28 de mayo de 2026
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Respuesta de Plumbs

We appreciate you taking the time to provide us with your feedback. We assume this review is for Hillary's, and not ourselves. We have recently fulfilled an order for you for Loose Covers, which we hope you are delighted with.

Valorada con 5 estrellas sobre 5

My home consultant Lynn Suzanne Forster…

My home consultant Lynn Suzanne Forster was very friendly, helpful and knowledgeable in advising me with choosing new cushions for my 3 piece suite.
Although it was more expense than I had anticipated you could tell you get what you pay for as the craftsmanship in the work was evident.

23 de junio de 2026
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Respuesta de Plumbs

We appreciate you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the service and quality.

Valorada con 5 estrellas sobre 5

Pricey but worth every penny

25 de junio de 2026
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Respuesta de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you are delighted with the products.

Valorada con 5 estrellas sobre 5

Amanda the representative was just…

Amanda the representative was just amazing - friendly, polite and very efficient

5 de junio de 2026
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Respuesta de Plumbs

Thank you for your feedback and 5-star rating! We're pleased to hear that you have received excellent service and that we have met your expectations with service and quality.

Valorada con 5 estrellas sobre 5

10 out of 10

From point of enquiry which was answered by Anthony Butler who answered all my questions and provided all necessary information of time scales in realistic terms.
Anthony followed up with a visit measured up and provided a quote.
Anthony provided up dates and came to fit my plantation shutters with efficientcy and tidyness and was very mindful and respectful of my home.
The shutters have transformed my new home, I am more than pleased with service (2nd to none) and product, thank you.

30 de junio de 2026
Opinión espontánea
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Respuesta de Plumbs

We appreciate you taking the time to provide us with your feedback. We're pleased to hear that you have received excellent service, from Anthony and that we have met your expectations with the service and quality of the shutters.

Valorada con 5 estrellas sobre 5

Really excellent from start to finish

Really excellent from start to finish. Did everything they said they would when they said they would to a high standard. Good communication and everyone very pleasant to deal with and excellent workmanship too. Recommend.

24 de junio de 2026
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Respuesta de Plumbs

We appreciate you taking the time to provide us with your feedback. We're pleased to hear that you have received excellent service and that we have met your expectations with service and quality.

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