Hi Adam,
Thank you for your feedback. We haven't been able to find your order details on our system.
We’d like to clarify that we operate both retail and wholesale divisions, which serve different customer bases and have distinct pricing structures. While we strive to offer competitive prices to our wholesale clients, it's important to note that pricing—especially for high-demand products like Pokémon and One Piece booster boxes—is heavily influenced by current market conditions. Prices across the industry have risen significantly, and our pricing reflects these broader trends.
Additionally, while we do sell on platforms like eBay to reach retail customers, our wholesale clients benefit from volume-based discounts and early access to stock where possible. We understand the concerns around marketplace pricing, but it's worth noting that retail platforms are just one part of our business model, and we remain committed to supporting our wholesale partners.
We appreciate your input and are continuously working to improve our services and transparency. If you'd like to discuss wholesale options or have further concerns, feel free to reach out directly to our team.