Their response time to my email regarding a billing error was so fast, less than 2 hours. I was very impressed with the customer service. Normally I have to wait weeks for an answer or don’t get one a... Ver más
La empresa ha respondido
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Their response time to my email regarding a billing error was so fast, less than 2 hours. I was very impressed with the customer service. Normally I have to wait weeks for an answer or don’t get one a... Ver más
La empresa ha respondido
I haven’t bought the epilator yet, though I several times begun the online process. My problem is that I can’t work out how much I’m going to pay. Adding the postage and taking into account the exchan... Ver más
La empresa ha respondido
The product was received within three business days, which was very helpful. Since I had already purchased the main part of the product (shaver) I wanted to purchase the essentials package, to g... Ver más
La empresa ha respondido
This thing is useless. It is touted as quick hair removal and painless and it is anything but. It feels like several razor blades cutting the skin and the hair is still there. Their reply saying it's... Ver más
La empresa ha respondido
Finally! Enjoy a Lasting Hair-Free and Smooth Face Without Damaging Your Skin With its 17mm discs, the Pluxy™ Epil Pro 3.0 gets to hair 4x shorter than waxing, plucking it straight from the root and keeping it from growing for up to 4 weeks, ensuring that it grows thinner with each removal.
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Their response time to my email regarding a billing error was so fast, less than 2 hours. I was very impressed with the customer service. Normally I have to wait weeks for an answer or don’t get one at all. Looking forward to getting my order. A good customer service department makes a good company.

Respuesta de Pluxy
I'm excited to try this product! I've been dealing with chin hair for so long I carry tweezers in my purse like it's normal. I'm praying this works for me ......

Respuesta de Pluxy
I still have not received my order when will I

Respuesta de Pluxy
The product was received within three business days, which was very helpful.
Since I had already purchased the main part of the product (shaver) I wanted to purchase the essentials package, to get the six attachments.
When I used the Epil Pro 3.0 it left my facial skin silky soft so I wanted to try the attachments as well.
I haven’t used them yet, but look forward to.

Respuesta de Pluxy
It all sounds good! But, the machine is loud and hurts when the hair is pulled out by its roots...

Respuesta de Pluxy
Easy to email & recieve a response!
As I lost cord n needed another cord for charging

Respuesta de Pluxy
Pluxy doesn't do what it's supposed to do. It doesn't pluck the hairs, it just breaks them off at the surface. So, you still have a fuzzy face, just shorter fuzz instead. The only place where it felt like it may have plucked some hairs is in the sideburn area where there are more and longer hairs. It didn't remove any mustache or chin hairs that are thicker. I had to do it with a tweezer afterwards.

Respuesta de Pluxy
This thing is useless. It is touted as quick hair removal and painless and it is anything but. It feels like several razor blades cutting the skin and the hair is still there. Their reply saying it's not typical, look up reviews. yes it is.

Respuesta de Pluxy
Very informative website, and quick confirmation email after my order.

Respuesta de Pluxy
I am very pleased how quick and easy customer service was, they are understanding and help out with any situation needed

Respuesta de Pluxy
I haven’t bought the epilator yet, though I several times begun the online process. My problem is that I can’t work out how much I’m going to pay. Adding the postage and taking into account the exchange rate ( I’m in Australia) seems to make the cost nowhere near the original promise. Added to the many poor reviews, that stops me from giving it a try.

Respuesta de Pluxy
I've been paying for expensive waxing - the cost of Pluxy is less than 2 waxing sessions with the same results. Great results - peach fuzz gone.

Respuesta de Pluxy
Not good at all, it only get some hairs removed if they are long hairs

Respuesta de Pluxy
My pluxy epilator was very fragile and fell apart easily so I wrote a 1 star review incorrectly assuming I'd have no recourse. Subsequent to this poor review I was contacted by pluxy attempting to remedy my situation. To my surprise and gratitude I have just received a replacement with no inconvenience or extra cost on my part.

Respuesta de Pluxy
The customer support people are very responsive, positive and helpful. I have become so resigned to terrible customer support that I almost didn't know how to talk with the nice folks at Pluxy. It is a treat to talk with really intelligent people who also are nice to me!

Respuesta de Pluxy
The worst product I have ever purchased. DO NOT WASTE YOUR MONEY. If I could give zero stars, I would.
Purchased the Pluxy on 02/21/2026 and was charged express mail (that was the only option). It took over a week to be delivered. If that's the only shipping option available, it shouldn't take that long to be delivered.
After very carefully reading the sheet of instructions that was provided, I used the Pluxy, but it not only did not work, but it also cut up my chin and upper lip. Again, I can not emphasize enough DO NOT WASTE YOUR MONEY. I have emailed them several times and have had no response. I finally was able to figure out how to get a return label on my own, but I'm being charged $7.00 for it. So after a cut-up chin and upper lip, I still have to pay them more to take back their useless product. Terrible product and customer service.

Respuesta de Pluxy
I was supposed to get free shipping over $70 and it did not happen. It only gave me the express ship option. I emailed to get help and NO ONE RESPONDED for a week I waited

Respuesta de Pluxy
Didn’t work at all for me. Didn’t remove any chin hairs.

Respuesta de Pluxy
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