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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

After placing an order for a water slide, and the money being taken from my credit card 5 days went by without any email notification of shipping. Upon calling the company 5 days later, I was told th... Ver más

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Valorada con 1 estrellas sobre 5

I ordered a bounce house for my daughters birthday, it arrived on time, however it was missing the water system and it came with the wrong color pool, which was used and patched. Initially I was t... Ver más

Valorada con 1 estrellas sobre 5

I RECEIVED REFURBISHED MERCHANDISE INSTEAD OF NEW. I WAS TOLD I WOULD GET A CALL FROM THE MANAGER AND 5 DAYS LATER ALL I RECEIVED WAS AN EMAIL ASSURING ME THERE WAS NOTHING WRONG WITH MY UNIT. THE SAM... Ver más

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Valorada con 5 estrellas sobre 5

Being a retired dad with a son & wife to care for, makes home repairs an expense that stretches my budget to its limits. So when a recently purchased garage roof 16' x 20' poly tarp failed in waterpro... Ver más

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Información sobre la empresa

  1. Hobbies y manualidades

Información proporcionada por diversas fuentes externas

High quality bounce houses, water slides, bounce house slide combos, obstacle courses and more. Choose from our heavy duty commercial grade line or our residential nylon inflatable collection.


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

88 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great experience

Was an easy purchase! My item was sold out but pogo made it easy for us to pick a new item and it was delivered very fast!

22 de mayo de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Thank you very much for choosing Pogo! Please give us a call if we can help again!

Valorada con 5 estrellas sobre 5

HAPPY GRANDKIDS = HAPPY GRANDMOTHER

The grandkids loves it. I had buyers remorse for a couple of days before delivery and even after it got here, I didn't want to open it and be like I KNEW I SHOULDN'T OF GOT THIS THING!!!!! But once they got in it all my worries was for nothing and I will be ordering the 12 ft or 15 ft slide from POGO BOUNCE HOUSE REALLLLLL SOON!!!!!! I STRONGLY RECOMMEND THIS Company. Just think about how many times in a year you would rent a bounce house or slide and how much it cost for each day of rental and you could of just bought one from POGO BOUNCE HOUSE AND ITS YOURS TO USE ANYTIME YOU WANT THE LITTLE ONES TO BURN OFF SOME ENERGY!!! WORTH EVERY DOLLAR 💵💵💵💵💵😁😁😁!!!!
SHERYL B

22 de mayo de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Aww Sheryl this is awesome to read! I hope that you and your family have an amazing summer! When you need anything else, please give us a call and we'll be happy to help out!

Valorada con 4 estrellas sobre 5

Good product

Good product, only reason for the 4 stars is there is a few air bubbles where the seems are which worries me it will come undone in those areas but so far it hasn’t an has been fun for my kids!

16 de mayo de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Hey Monica, those air bubbles are completely normal and allow air to escape the unit -- preventing it from popping during use. If you have any concerns, please send some pictures over to Customer Service, and we'll be happy to take a look!

Valorada con 1 estrellas sobre 5

False advertising 😔😒

I’m giving one star because I am very unhappy. The shipping and communication was good but when my 12 foot slide arrived I was so disappointed. The dimensions say 13.5x9x23 and then says this is a 12FOOT SLIDE. Which is a lie. The actual slide is only about 7 feet tall. My kids are 11,13 and one is 8. The reason I got the slide and wasted my money was because I thought this would be a slide they could enjoy during this Covid pandemic. It turned out to be a commercial grade of one of the little $400 slides you can buy because the slide is the same size. Then the slide also says it has a built in sprinkler system which is also false. They have some tabs where you have to basically make your own sprinkler system with the hose. Well I guess they consider it built in. When I called ....the guy was very friendly but I would still have to pay all the shipping fees and restocking fees if I didn’t want the slide. I read the returns policy before purchasing but if the slide was even close to 12 foot this wouldn’t even be a problem because the slide would be great. He said he understood and yes he knew the slide itself wasn’t 12 feet. He seemed sincere in wanting to help because he tried to come up with several solutions but it really will cost me more to send it back and I can’t afford that. It was false advertisement on their part but now I’m the one stuck with a slide I can’t use and I am so disappointed 😔

16 de mayo de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Hello Zekia,

I apologize that you are unsatisfied with the slide! The slide height is measured based on the total clearance height of the slide, where the seated height is always going to be smaller. I will follow up with an email to see if there is anything we can do to help!

Valorada con 5 estrellas sobre 5

Great company

Great price, fast shipping.
Good customer service

15 de mayo de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Thank you so much for your review!

Valorada con 5 estrellas sobre 5

Shipping was incredibly fast and Jesus…

Jesus was very knowledgable and helpful! Shipping was also incredibly fast!

11 de mayo de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Thank you so much for your review! I'll make sure to share it with Jesus.

Valorada con 4 estrellas sobre 5

Shipping was a bit slower than two…

Shipping was a bit slower than two business days, but everything was great!

7 de mayo de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Thank you very much for reaching out. We made sure to get your package out the very morning after the order came through. I apologize that UPS dropped the ball on delivery time, but with the added pressures of delivery during COVID-19, I can only assume that they did their best!

Valorada con 5 estrellas sobre 5

We bought the 22ft double lane slide…

We bought the 22ft double lane slide with slip n slide and it is absolutely amazing. Our family loves it! Shipping was fast, we couldn’t be happier!

6 de mayo de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Thank you so much for your review, Javier! I agree completely -- I've had so much fun with that slide! If you have any great pictures, we'd love to see them on our Facebook page!

Valorada con 5 estrellas sobre 5

Worth it!

Initially, I had some buyers remorse after splurging on this summer toy, but that has since changed. Kids have had so much fun and I’m happy it will help us get through the COVID summer. No issues with the quality and arrived in less than a week. Very happy with this purchase and sure it will last for many more summers.

5 de mayo de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Hey, I'm so happy to hear that. We've loved hearing how families are making it through this crazy time with our inflatables. If you have any fun pictures, make sure to share them to our Facebook page!

Valorada con 1 estrellas sobre 5

the absolute worst.

1 de mayo de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Hello, I am sorry that you had a negative experience. If you would like to go over your situation, please give us a description of the problem or reach out to our service department. You can find our information on our website.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. I will definitely be letting everyone I know about this awesome company and the even better customer service.

1 de mayo de 2020
Opinión espontánea
Logotipo de PogoBounceHouse

Respuesta de PogoBounceHouse

Thank you so much for your kind review!

Valorada con 5 estrellas sobre 5

From the beginning

From the beginning, the online chat person was helpful in answering any questions. It shipped fast, and got here within a week of ordering. The company was easy to work with. Shipped to a residence and had no issues.

30 de abril de 2020
Opinión espontánea
Logotipo de PogoBounceHouse

Respuesta de PogoBounceHouse

Thank you very much, Tim! We hope to be able to help again in the future.

Valorada con 5 estrellas sobre 5

Love it!!!

Prices were great, shipping fast and setup (with the help of their video) easy. This is going to be a great addition to all future family events

29 de abril de 2020
Opinión espontánea
Logotipo de PogoBounceHouse

Respuesta de PogoBounceHouse

Hey Cindy, that's awesome to hear! Thank you for choosing Pogo Bounce House!

Valorada con 5 estrellas sobre 5

For the Kiddos

Best purchase for the kiddos. Come out of the box ready to rock.

29 de abril de 2020
Opinión espontánea
Logotipo de PogoBounceHouse

Respuesta de PogoBounceHouse

Hey Will, I'm so happy to hear that the kids are having fun! Please let us know if we can help again in the future!

Valorada con 4 estrellas sobre 5

Prices are a bit high

Prices are a bit high, product is good.

26 de abril de 2020
Opinión espontánea
Logotipo de PogoBounceHouse

Respuesta de PogoBounceHouse

Thank you very much for your review. If you need anything in the future, please don't hesitate to call us directly -- we have a dedicated sales team to help all of our customers get exactly what they need at the best prices.

Valorada con 4 estrellas sobre 5

We ordered a tarp which had a rip…

We ordered a tarp which had a rip within 3 days. Although we were disappointed the customer service was outstanding and quickly offered a full refund or a replacement. they apologized and acted quickly which made it a much better experience.

25 de abril de 2020
Opinión espontánea
Logotipo de PogoBounceHouse

Respuesta de PogoBounceHouse

Thank you very much for your review!

Valorada con 1 estrellas sobre 5

I RECEIVED REFURBISHED MERCHANDISE…

I RECEIVED REFURBISHED MERCHANDISE INSTEAD OF NEW. I WAS TOLD I WOULD GET A CALL FROM THE MANAGER AND 5 DAYS LATER ALL I RECEIVED WAS AN EMAIL ASSURING ME THERE WAS NOTHING WRONG WITH MY UNIT. THE SAME DAY I SPOKE WITH THE OWNER WHO ASSURED ME HE WOULD CALL AFTER HE RECEIVED ADDITIONAL PHOTOS THAT HE REQUESTED. I SENT THE PICTURES SHOWING THAT THE STEPS WERE NOT THE ORIGINAL "ANTISLIP" STEPS. INSTEAD THEY WERE REPLACED WITH THE SAME MATERIAL USED FOR THE SLIDE SURFACE. IN OTHER WORDS SLIPPERY. SO NOT ONLY IS THE UNIT USED OR RETURNED MERCHANDISE BUT IT IS ALSO DANGEROUS. to reply: so everything your sales person told me was a lie? a tactic? it was given as a gift to my daughter and granddaughter. you told me to use it over the weekend even though i told you my son was already hurt from slipping off the stairs and now you are not going to replace it? you can’t even answer your phone?

24 de abril de 2020
Opinión espontánea
Logotipo de PogoBounceHouse

Respuesta de PogoBounceHouse

Hello Jennifer, I am sorry that you are displeased with the unit. We will be collecting it and offering a full refund.

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