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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

After placing an order for a water slide, and the money being taken from my credit card 5 days went by without any email notification of shipping. Upon calling the company 5 days later, I was told th... Ver más

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Valorada con 1 estrellas sobre 5

I ordered a bounce house for my daughters birthday, it arrived on time, however it was missing the water system and it came with the wrong color pool, which was used and patched. Initially I was t... Ver más

Valorada con 1 estrellas sobre 5

I RECEIVED REFURBISHED MERCHANDISE INSTEAD OF NEW. I WAS TOLD I WOULD GET A CALL FROM THE MANAGER AND 5 DAYS LATER ALL I RECEIVED WAS AN EMAIL ASSURING ME THERE WAS NOTHING WRONG WITH MY UNIT. THE SAM... Ver más

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Valorada con 5 estrellas sobre 5

Being a retired dad with a son & wife to care for, makes home repairs an expense that stretches my budget to its limits. So when a recently purchased garage roof 16' x 20' poly tarp failed in waterpro... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Hobbies y manualidades

Información proporcionada por diversas fuentes externas

High quality bounce houses, water slides, bounce house slide combos, obstacle courses and more. Choose from our heavy duty commercial grade line or our residential nylon inflatable collection.


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

88 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Speedy service

They called right away after i made my order. Sent it out the same day. It came in the very next day. Packaged great and easy to use.

22 de abril de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Thank you so much for choosing us, Jessica!

Valorada con 4 estrellas sobre 5

everything went just right

everything went just right. thank you

20 de abril de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Thank you for your review Michael! May I ask how we could have got a 5 star review for this purchase? We're always looking to improve!

Valorada con 5 estrellas sobre 5

Nice bounce house

Quick service. We have only used once, but kids like it. Without water you need to put some form of cushion at the bottom of the slide or the kids drop hard about a foot and hurt their bottom. We were lucky and have lawn chairs cushions that perfectly fit in it.

19 de abril de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Thank you for choosing Pogo Bounce House! We also have a large amount of landing mats and other safety ideas. If you need anything else, please give us a call.

Valorada con 5 estrellas sobre 5

We love our new bounce house

We love our new bounce house! Thank you Rob Chesbro for answer my emails and having great customer service.

19 de abril de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Thank you for choosing Pogo Bounce House! I'll make sure Rob sees your review!

Valorada con 5 estrellas sobre 5

My order for a tarp was days past due…

My order for a tarp was days past due and the tracking showed that it was stuck at the UPS in Atlanta, Ga., so I contacted walmart.com. They looked into it and discovered that it never made it to Atlanta, Ga. UPS. The representative called UPS and found out that it never got there. The representative contacted Pogo Bounce House on what happened. Within hours I received a call from Pogo. They were very nice and said, they were sending out another tarp. Walmart.com put a rush on my order for delivery and within days I had my tarp from Pogo. Awesome people and great service from all. Thank you.

17 de abril de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Hey Nancy, I'm so sorry that your tarp was stuck in transit somewhere! I'm very happy that we were able to help and get you taken care of. Please let us know how we can help again in the future!

Valorada con 5 estrellas sobre 5

Kids love It!

Kids love the bouncy house. It shipped ground ny to ca in 5 days. Was everything we expected!! And at a great price!

14 de abril de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Hey Kimberly, that is excellent to hear! I hope you and your family are able to have a lot of fun with the bouncy house!

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service. I had an issue and they dealt with it right away. Called me up from my email and fixed the problem!

10 de abril de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Thank you for the review, Josh! We're always here to help.

Valorada con 5 estrellas sobre 5

Great product

I have been wanting to purchase a unit like this for almost a year and am extremely happy with this one. It is made of mold resistant vinyl which makes clean up easy. It assembles easily considering it's size. I love having 2 separate slides with 2 separate splash areas. Works well for multiple users.

5 de abril de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Hi Roslyn, thank you so much for taking the time to leave us a review. It certainly brightens my morning to walk into the office and see this! We hope that you enjoy the inflatable, and that it helps bring a lot of fun and laughter during this crazy springtime!

Valorada con 5 estrellas sobre 5

Stellar service

When I spoke with Robin on the phone to help me complete my purchase, he was super helpful and made sure to keep in communication with me regarding my purchase.

27 de marzo de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Thank you so much for your review Lyndsey! I'll make sure Robin sees it. We hope you enjoy your slide!

Valorada con 2 estrellas sobre 5

Box was damaged glue spilt

Box was damaged, glue open and ruined some of the patches. Half of the glue was lost. Quick delivery however and I am hopeful the company will recompensate

13 de marzo de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Thank you for reaching out to us about the delivery. I'm sorry to hear that you had a negative experience! I'll have a customer service agent reach out today to help you out. Thank you for choosing Pogo Bounce House.

Valorada con 5 estrellas sobre 5

I've ordered 5 different inflatables…

I've ordered 5 different inflatables now. They all have been delivered on time. The shipping was prompt, the process was transparent. 100% trust using pogo. Super happy with them!

24 de enero de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Hi Nate! Thank you for the awesome review! We really appreciate your business and hope you have a great year!

Valorada con 5 estrellas sobre 5

Excellent in every way

I purchased a used crossover unit, we've used it several times since it arrived. Shipping was fast, instructions were clear and if I didn't know any better I would think it was brand new. I'm am blown away by the quality of the product and the excellent customer service I've received so far. Thank you, PogoBounceHouse!

13 de enero de 2020
Opinión espontánea
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Respuesta de PogoBounceHouse

Wow! What a great review, thank you Lauren!

Valorada con 5 estrellas sobre 5

My sons first bounce house

My son loved his bounce house and also working with Rachel was such a pleasure as well! All the kids loved the bounce house..What a great investment for when you have small children. Thank you Pogobounce houses! I will be sure to order from them in the future!

2 de diciembre de 2019
Opinión espontánea

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