John Byrne was absolutely brilliant, what a lovely guy and made it totally painless - sorted us out, felt honest and personable, didn’t feel like I was being upsold or sold what I didn’t need. And we... Ver más
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Consulta las opiniones de los clientes
I've been insured with Polly for 4 years now and just had a lovely chat with Mitchell Perkins to make sure my policy was all up to date for the cover my family needs if the worst were to happen, and h... Ver más
La empresa ha respondido
Just got myself sorted for life insurance cover and critical illness cover and I honestly can't recommend Lewis Routley enough. I'd been dreading sorting it out and he made the whole process so easy,... Ver más
Dexter was so kind, friendly, patient and warm to talk to. He made some difficult subjects easy and light hearted to talk about. Went the extra mile to ensure I was fully understanding and comfortable... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.
Información de contacto
Polly.co.uk, 920 Hempton Court, BS32 4SR, Bristol, Reino Unido
- hello@polly.co.uk
- polly.co.uk
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Honest customer service
I received an honest customer experience from Umesh. He explained all aspects in great detail, asking questions and explaining them to ensure that I understood what they meant. It was a valuable experience for me as I was able to make an informed decision.

Respuesta de Polly.co.uk
Good experience
James Green has just set me up. Clear explanations, patient with me and it was pretty quick and easy to do. Would recommend. Only criticism is I have had a lot of calls since my initial online quote. Would recommend just phoning in the first time .

Respuesta de Polly.co.uk

Respuesta de Polly.co.uk
Received a call today from Daniel…
Received a call today from Daniel Platt. Very helpful and explained everything to be fully so it was clear what I am covered for. I was very undecided on which provider to use and wanted the best cover for my son but I definitely make the right choice with Polly

Respuesta de Polly.co.uk
Fantastic customer service
I requested a quote from Polly.co.uk looking for cheaper and better life insurance protection. I’ve had a very positive experience following my phone call from Lewis Routley. From the beginning, the process of setting up my policy was straightforward and clearly explained. Lewis was very knowledgeable, friendly on helping me find the right coverage rather than pushing unnecessary extras. He also assisted us in looking for life insurance for my husband who we thought was not eligible for any insurance cover due to having a life long medical condition. Overall, extremely happy with the service provided by Polly.

Respuesta de Polly.co.uk
Life insurance
James was very helpful, gave me multiple options fitted to my needs, and was friendly and kind through out.

Respuesta de Polly.co.uk
Scott was very knowledgeable
Scott was very knowledgeable, accommodating with all my questions and very patient. Overall great customer service

Respuesta de Polly.co.uk
Jamie was very helpful in tell me how…
Jamie was very helpful in tell me how this works very helpful with my deal thankyou

Respuesta de Polly.co.uk
Really friendly operator
Really friendly operator, sorted me really quickly

Respuesta de Polly.co.uk
Staff are wonderful
I had a call today from James who works for polly. It was a very positive conversation with how low the topic is. Very informative and professional and made the whole call very beneficial. Very glad I had the experience thankful to the staff

Respuesta de Polly.co.uk
great experience!
Lewis Routley was super helpful and made the process enjoyable and gave good advice.Thank you!

Respuesta de Polly.co.uk
Mike mcafey done a great job helped me…
Mike mcafey done a great job helped me understand all my questions and explained everything so I could understand made me feel at ease knowing I have life insurance couldn’t recommend this gentleman enough he done a grate job

Respuesta de Polly.co.uk
James was fantastic in explaining the…
James was fantastic in explaining the options available to me for cover - took the worry out of a complicated topic I’m unfamiliar with and made me feel reassured.

Respuesta de Polly.co.uk
Already had a policy open with Polly…
Already had a policy open with Polly back from a few years ago. Didnt get chance to add my newest member of the family, so requested a back earlier today. Not even 30 minutes later i was already seen to and receiving their call. Was greeted by such a warm and welcoming gentleman named Mike McCarthy, not only was he super helpful and a delight to have handling my request. His mannerisms and openess was outstanding, considering the morbidity of the purpose behind life insurance. 1,000,000% definitely going to request Polly to friends and family.
Such a great team from what i've encountered!

Respuesta de Polly.co.uk
10/10 experience
Had a lovely guy, Scott Williams, helping me sort out my life insurance today. Was a tad unsure about doing this as I’m still quite young but he was friendly and easy to talk to throughout the process, reassuring me it’s probably better to do it now rather than wait. Made everything very clear for me and offered to help my partner sort out his life insurance too. Not a bad word to say :)

Respuesta de Polly.co.uk
Amazing experience
So happy with my experience with Jonathan. He was kind helpful and got me a great policy. Excellent thank you so much. 20 minutes and was all done. Wonderful experience will definitely recommend to family. Thank you Jonathan

Respuesta de Polly.co.uk
James was super helpful
James was super helpful in making sure every detail was covered! Made me feel very at ease and the process was simple

Respuesta de Polly.co.uk
Got a call within 10 minutes of sending…
Got a call within 10 minutes of sending the request. Joseph Purnell was great, super friendly and helpful, made sure I knew exactly what I was getting. Great price, no reason not to get the cover

Respuesta de Polly.co.uk
Amazing survive
Amazing survive, Joseph Purnell helped me to get the perfect life insurance cover for myself that will protect my child too. Very helpful throughout our phone call. Great service. Thank you!

Respuesta de Polly.co.uk
The interaction I had with Julian…
The interaction I had with Julian Saunders, regarding life insurance coverage, was highly satisfactory. His communication was characterized by clarity, professionalism, and approachability. Moreover, he dedicated sufficient time to comprehend my specific requirements, devoid of any undue pressure. As a result, I made my decision feeling well-informed and confident. I wholeheartedly endorse Julian Saunders' services.

Respuesta de Polly.co.uk
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