Polly.co.uk Opiniones 8545

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

John Byrne was absolutely brilliant, what a lovely guy and made it totally painless - sorted us out, felt honest and personable, didn’t feel like I was being upsold or sold what I didn’t need. And we... Ver más

Valorada con 5 estrellas sobre 5

I've been insured with Polly for 4 years now and just had a lovely chat with Mitchell Perkins to make sure my policy was all up to date for the cover my family needs if the worst were to happen, and h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just got myself sorted for life insurance cover and critical illness cover and I honestly can't recommend Lewis Routley enough. I'd been dreading sorting it out and he made the whole process so easy,... Ver más

Valorada con 5 estrellas sobre 5

Dexter was so kind, friendly, patient and warm to talk to. He made some difficult subjects easy and light hearted to talk about. Went the extra mile to ensure I was fully understanding and comfortable... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor de seguros

Escrito por la empresa

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Honest customer service

I received an honest customer experience from Umesh. He explained all aspects in great detail, asking questions and explaining them to ensure that I understood what they meant. It was a valuable experience for me as I was able to make an informed decision.

25 de marzo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We're so glad to hear that you had such a great experience with Umesh! Thank you for sharing your feedback, and welcome to Polly!

Valorada con 5 estrellas sobre 5

Good experience

James Green has just set me up. Clear explanations, patient with me and it was pretty quick and easy to do. Would recommend. Only criticism is I have had a lot of calls since my initial online quote. Would recommend just phoning in the first time .

6 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Thank you so much for your review! We’re really pleased to hear that James made the process clear, quick and easy for you, and that he took the time to explain everything patiently.

We also appreciate your comments regarding the number of calls after your online quote. Customer feedback like this is really valuable to us, and we’ll certainly take it on board as we continue to improve our customer experience.

Thank you again for the recommendation & welcome to Polly!

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful! Great advice thankyou!

6 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We're so glad our advice was helpful to you! Thank you for your positive feedback; we appreciate it greatly. Welcome to Polly!

Valorada con 5 estrellas sobre 5

Received a call today from Daniel…

Received a call today from Daniel Platt. Very helpful and explained everything to be fully so it was clear what I am covered for. I was very undecided on which provider to use and wanted the best cover for my son but I definitely make the right choice with Polly

5 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We're happy to hear that the information provided by Daniel was helpful and clear. We're glad you feel confident in your choice to provide the best cover. Thank you for your positive feedback. Welcome to Polly!

Valorada con 5 estrellas sobre 5

Fantastic customer service

I requested a quote from Polly.co.uk looking for cheaper and better life insurance protection. I’ve had a very positive experience following my phone call from Lewis Routley. From the beginning, the process of setting up my policy was straightforward and clearly explained. Lewis was very knowledgeable, friendly on helping me find the right coverage rather than pushing unnecessary extras. He also assisted us in looking for life insurance for my husband who we thought was not eligible for any insurance cover due to having a life long medical condition. Overall, extremely happy with the service provided by Polly.

5 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Thank you for the 5-star review! We're happy to hear that the process of setting up your policy was straightforward and clearly explained by our advisor Lewis. We're glad that you found suitable coverage, and we appreciate your feedback on the service you received. Welcome to Polly!

Valorada con 5 estrellas sobre 5

Life insurance

James was very helpful, gave me multiple options fitted to my needs, and was friendly and kind through out.

5 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We appreciate you sharing your experience! We're happy to hear that you found the options helpful and the service friendly and tailored to your needs. Welcome to Polly!

Valorada con 5 estrellas sobre 5

Scott was very knowledgeable

Scott was very knowledgeable, accommodating with all my questions and very patient. Overall great customer service

5 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We're happy to hear that our service met your expectations! We appreciate you taking the time to share your experience with our patient and knowledgeable team. Welcome to Polly!

Valorada con 5 estrellas sobre 5

Jamie was very helpful in tell me how…

Jamie was very helpful in tell me how this works very helpful with my deal thankyou

5 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Leanne,

Thank you for your 5 star review and feedback, we're really happy we were able to help you a suitable policy that you're happy with, welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Really friendly operator

Really friendly operator, sorted me really quickly

4 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Mollie,

Thank you for your 5 star feedback! This really means a lot to us!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Staff are wonderful

I had a call today from James who works for polly. It was a very positive conversation with how low the topic is. Very informative and professional and made the whole call very beneficial. Very glad I had the experience thankful to the staff

28 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Kelly,

What a glowing review! We're so glad you had a positive experience with James today. Thank you for choosing us to help secure your protection. Welcome to Polly!"

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

great experience!

Lewis Routley was super helpful and made the process enjoyable and gave good advice.Thank you!

2 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi there Su,

We're really happy to hear Lewis helped helped make the process easier, thank you for the 5 stars and welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Mike mcafey done a great job helped me…

Mike mcafey done a great job helped me understand all my questions and explained everything so I could understand made me feel at ease knowing I have life insurance couldn’t recommend this gentleman enough he done a grate job

2 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Rosie,

Thank you for the 5 star review! We’re so glad Mike made the process so easy for you. We'll be sure to pass your kind words on to him. Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

James was fantastic in explaining the…

James was fantastic in explaining the options available to me for cover - took the worry out of a complicated topic I’m unfamiliar with and made me feel reassured.

2 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Charlotte,

Thank you for the wonderful feedback. Our goal is to ensure every customer feels confident in their choices, and it’s clear James achieved that for you today. We will be sure to share your praise with him. Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Already had a policy open with Polly…

Already had a policy open with Polly back from a few years ago. Didnt get chance to add my newest member of the family, so requested a back earlier today. Not even 30 minutes later i was already seen to and receiving their call. Was greeted by such a warm and welcoming gentleman named Mike McCarthy, not only was he super helpful and a delight to have handling my request. His mannerisms and openess was outstanding, considering the morbidity of the purpose behind life insurance. 1,000,000% definitely going to request Polly to friends and family.

Such a great team from what i've encountered!

1 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Peighton,

What a lovely review! We're so glad Mike could help you. Thank you for the incredible recommendation and for being part of Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

10/10 experience

Had a lovely guy, Scott Williams, helping me sort out my life insurance today. Was a tad unsure about doing this as I’m still quite young but he was friendly and easy to talk to throughout the process, reassuring me it’s probably better to do it now rather than wait. Made everything very clear for me and offered to help my partner sort out his life insurance too. Not a bad word to say :)

1 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Amber,

Fantastic to hear! Scott is great at making the process simple and stress free. We're glad he could help you get sorted so easily. Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Amazing experience

So happy with my experience with Jonathan. He was kind helpful and got me a great policy. Excellent thank you so much. 20 minutes and was all done. Wonderful experience will definitely recommend to family. Thank you Jonathan

1 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We're so happy to hear that you had a wonderful experience! It's great to know that you found our service helpful and efficient. Thank you for your recommendation & welcome to Polly!

Valorada con 5 estrellas sobre 5

James was super helpful

James was super helpful in making sure every detail was covered! Made me feel very at ease and the process was simple

28 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Niketa,

We really appreciate the feedback! It’s wonderful to know that James made you feel at ease throughout the application. Our team aims to make financial protection straightforward and stress free, and it sounds like James delivered exactly that. Thank you for choosing us to help secure your future.

Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Got a call within 10 minutes of sending…

Got a call within 10 minutes of sending the request. Joseph Purnell was great, super friendly and helpful, made sure I knew exactly what I was getting. Great price, no reason not to get the cover

30 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Rhiananon,

Speed and clarity are so important when it comes to protecting your loved ones, so we’re thrilled Joseph reached out so quickly! It’s wonderful to hear he made sure you knew exactly what your cover entails. Having that security at a great price provides such incredible peace of mind. Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Amazing survive

Amazing survive, Joseph Purnell helped me to get the perfect life insurance cover for myself that will protect my child too. Very helpful throughout our phone call. Great service. Thank you!

30 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

HI Victoria,

Fantastic news! We’re so glad Joseph provided the amazing service we strive for and got your family protected. Thanks for the review! Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

The interaction I had with Julian…

The interaction I had with Julian Saunders, regarding life insurance coverage, was highly satisfactory. His communication was characterized by clarity, professionalism, and approachability. Moreover, he dedicated sufficient time to comprehend my specific requirements, devoid of any undue pressure. As a result, I made my decision feeling well-informed and confident. I wholeheartedly endorse Julian Saunders' services.

30 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Tilly,

Highly satisfactory results! We’re thrilled Julian provided the clear, professional, and pressure free experience you deserved. Thank you for the recommendation and Welcome to Polly!

Kind regards
The Polly team

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