Polly.co.uk Opiniones 8546

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

John Byrne was absolutely brilliant, what a lovely guy and made it totally painless - sorted us out, felt honest and personable, didn’t feel like I was being upsold or sold what I didn’t need. And we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been insured with Polly for 4 years now and just had a lovely chat with Mitchell Perkins to make sure my policy was all up to date for the cover my family needs if the worst were to happen, and h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just got myself sorted for life insurance cover and critical illness cover and I honestly can't recommend Lewis Routley enough. I'd been dreading sorting it out and he made the whole process so easy,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had such a great experience with Mike McCarthy when arranging my life insurance policy. From start to finish, he was professional, knowledgeable, patient, and genuinely caring. He took the time... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor de seguros

Escrito por la empresa

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Jake Phillips was a fantastic help…

Jake Phillips was a fantastic help today. Explained everything clearly and was friendly and very helpful. Been looking for Insurance for myself for a while and he has made it easy to go through and made everything clear.
Thank you ever so much

24 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Tracie,

We really appreciate the feedback. Jake is a fantastic member of our team, and we’re glad his clear explanations and helpful attitude made your application process straightforward. Our goal is to take the stress out of finding the right cover, and it sounds like Jake did exactly that for you today. Thank you for choosing us! Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Excellent!!

Chatted with a young man, James Green today about a policy. He honestly couldn’t have been nicer! Super friendly and explained my policy inside & out.

23 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Clair,

We couldn't agree more! James is a star! We're so happy he could break down your policy and provide such a friendly service today. Thank you for your kind words! Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Spoke with a lovely man called Julian

Spoke with a lovely man called Julian. He was super helpful and talked through everything with me so I understand. He managed to find the best deal for me and explained that I can add to it anytime, making me feel really secure in my choice to go with Polly life insurance!

23 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Alexandra,

Thank you for the fantastic feedback. We’re glad Julian could explain the flexibility of our policies, ensuring you have a plan that works for you both now and in the future. Accuracy and transparency are what we aim for. Welcome to Polly

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Jake Phillips made the process easy and…

Jake Phillips made the process easy and was very flexible in the options I could afford, there are great benefits within the policy and if the worst was to happen I know my daughter will be ok.

23 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Leanne,

We are thrilled to hear Jake made things so easy for you! It’s all about finding the right cover at a price that fits, and we’re so glad you’ve found that peace of mind for your daughter’s future. Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

I spoke with a wonderful guy called…

I spoke with a wonderful guy called Martyn. Super helpful and informative and very easy to talk too.
Helped me choose they perfect coverage for me.

23 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Paula,

That is what we like to hear! We're thrilled Martyn helped you find the perfect coverage and made the conversation so easy. Thank you for choosing us for your insurance needs! Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Great service by Jonathan Cartlidge

Great service by Jonathan Cartlidge. Professional and very helpful.

23 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Miriam,

Thank you for the 5 star review! It's great to hear Jonathan was able to help you get some cover in place! We really appreciate you taking the time to share your experience!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Great policy

I had the pleasure of speaking to a man called Martyn Gavin who helped me get the best policy. He explained everything so well , really pleased with my new policy and my mind is at ease now I’ve got something in place. Thank you again , I would recommend to anybody!

23 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Cassisha,

We’re so glad Martyn could put your mind at ease today! Thank you for the 5 star review and for recommending us to others. It was a pleasure helping you get your policy in place. Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Julian Saunders

I had a really positive experience with Julian Saunders at Polly. From the very start, he was friendly, approachable, and easy to talk to, which made a big difference. I requested a quote online and was genuinely impressed when I received a call just 12 minutes later — such a quick response isn’t something you see often.

Julian made the whole process as smooth and straightforward as it could be. He took the time to explain everything clearly, answered all my questions without any pressure, and made sure I felt comfortable with each step. His professionalism combined with his personable approach really stood out.

Overall, I’d highly recommend Julian to anyone looking for a hassle-free and efficient experience.

22 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Gracie,

Thank you so much for sharing your experience. We know that thinking about life insurance can sometimes feel heavy, so it's wonderful to hear that Julian made the process feel light, approachable, and straightforward. Providing that peace of mind for your family shouldn't be a chore, and we're so glad Julian could help you secure it with such ease.

Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Phew!

Scott Williams was friendly, patient and incredibly helpful in setting up my serious illness cover, quickly determining my needs. I have also found Polly's approach far less aggressive than other insurance companies who have tried to call me back relentlessly - Polly tried and then emailed far more subtly. Highly recommend Scott and the company overall.

22 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Ruth,

Thank you so much for this thoughtful review! We are thrilled to hear that Scott Williams was able to help you navigate your serious illness cover with such patience. Protecting yourself against the unexpected is a big step, and we’re glad Scott made it feel manageable rather than overwhelming. Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

My adviser Jonathan Cartlidge was one…

My adviser Jonathan Cartlidge was one one the best I could have spoken to, he understood my circumstances and took time to go through everything with me and most importantly I didn’t feel pressured to proceed, very happy and grateful to him.

22 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Surin,

We're so glad you had such a positive experience with Jonathan! Providing a pressure free service is our top priority, and it's great to hear Jonathan delivered just that. Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Excellent

Martyn was excellent: friendly, helpful and professional. He guided us through the process really well.

22 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Kirsten,

Excellent feedback for an excellent advisor! We're so glad Martyn looked after you so well. Thanks for the recommendation, and Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Spoke to a lovely man named Jonathan…

Spoke to a lovely man named Jonathan Cartlidge and he was extremely helpful and answered every question I had and was just overall a great help and made me feel much better about my decision

22 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Skye,

Thank you for sharing your experience. Jonathan consistently demonstrates a high level of expertise and a commitment to customer clarity. It’s great to hear that he was able to address all your queries and provide the support needed to finalise your decision with confidence.

Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Policy Check

I had a chat with Emma Hayes on the phone to make sure that my current policy was still suitable for me and my family. Emma was ever so friendly and reassuring throughout the whole phone call. Her customer service skills were amazing and I didn't feel under pressure at all. Thank you so much! 🙂

21 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Siobhan,

Amazing feedback for Emma! We’re happy to hear you had such a friendly and reassuring experience while reviewing your family's protection. Thank you for your trust in us and for the great review!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Scott was very helpful throughout the…

Scott was very helpful throughout the assessments , non judgemental and understanding. Thank you

20 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Scott,

Thank you for the 5 star review, we really appreciate you taking the time to share your experience with Scott, we 're happy he was able to help you get some cover in place and was so helpful!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Polly Life Insurance!

James Green phoned today from Polly Life Insurance, made the whole experience comfortable and explained all aspects of polly and what policies they had to offer. Very polite, professional and friendly. Found a policy that was better suited to my current financial situation and i am a very happy customer! Thank you again james.

20 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Danielle,

A huge thank you for your kind words! We’re thrilled that James made your experience so comfortable and found a policy that works perfectly for you!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

I recently registered with Polly for Life Insurance

I recently registered with Polly for life insurance and was so impressed by Henry L, who guided me through everything I needed to know with real care and clarity. He was sensitive when explaining the more complex areas, patient when I needed time to consider my options, and never made me feel rushed. This is exactly the kind of person I want supporting me with something as important as life insurance, and exactly the kind of company I want to go with for decisions that really matter.

14 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Nicola,

Thank you for the wonderful feedback! We’re thrilled that Henry provided the care and clarity you needed for such an important decision. We’re honored to have you with us.

Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Great customer service

I completed the online form a few weeks ago, the advisors at Polly called back straight away. Due to some ongoing health investigations I had they advised to postpone the application until I had results. Despite this, they did not forget to contact me again afterwards to follow up.

I had a full consultation with Martyn Gavin yesterday who was very friendly and helpful - no questions were daft enough for me to ask and he took his time to explain everything thoroughly. The policy was incepted straight away so I had instant peace of mind. I couldn’t praise Martyn’s customer service enough - thank you!

17 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Louisa,

We really appreciate this feedback. Our advisors, like Martyn, understand that life insurance sometimes requires a bit of timing and patience. We are pleased that our follow up process worked well for you and that Martyn provided a thorough, professional consultation.

Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Simon strange

Simon strange was very helpful and policy set up quickly

18 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Sam,

Thank you for your great feedback, we really appreciate you taking the time to share your experience!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Simon Strange - I hope you see this.

Sorting out life insurance couldn’t be easier than with the help of the Polly customer service team. After putting this off for months, Simon Strange had me completely covered within half an hour. He was kind, polite and super helpful and I can now rest easy knowing that my family will be supported should anything happen.
Would absolutely recommend Polly to anyone who needs life insurance - stop putting it off, it’s way easier than you think it’s going to be.

If you read this Simon, thank you. You have taken a job I’ve been avoiding for months off my list & I feel so much better for having spoken with you today 🌟

17 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Chloe,

Thank you for the high praise and the recommendation! Simon is excellent at making the application process as efficient and stress free as possible. It’s great to hear he got you covered in under half an hour while maintaining the kindness and professionalism we value so much at Polly.

Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Dexter was an absolute legend

Dexter was an absolute legend. So patient and thorough.

13 de abril de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi There,

Thank you for your great review, the feedback is much appreciated!

Kind regards
The Polly team

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